Watson et al. Chapter 2

Question 1

Out of which two parts does the communication network protocol consist? What do they do?

Answer 1

TCP (Transmission Control Protocol) and IP (Internet Protocol)

TCP handles the transport of data
IP performs routing and addressing

Question 2

What are the four layers of electronic commerce infrastructure?

Answer 2

Business service (supports business processes), electronic publishing (html),
message distribution (http)
national information (tv, Internet etc.)

Question 3

Why choose PDF over HTML?

Answer 3

Because you maintain the look of original document, so if goal is to influence reader it is better than HTML.

Question 4

What does ‘EDI’ do?

Answer 4

It describes the electronic exchange of standard business documents between firms.

Question 5

What are the pro’s of ‘EDI’?

Answer 5

less paperwork saves time&money, fewer errors, money flows accelerated etc.

Question 6

Name a pro and con of electronic funds transfer

Answer 6

it’s fast but lack of privacy (cash is anonymous)

Question 7

What is SSL?

Answer 7

Secure Sockets Layers, manages the security of message transmissions in a network

Question 8

What is SET?

Answer 8

a financial industry innovation designed to increase consumer and merchant confidence in electronic commerce.