Warranty Flashcards
Which product does Moose Knuckles offer limited lifetime warranty on?
Iconic Jackets which consist of Originals, Cloud, Gold Series and Onyx.
Is the limited lifetime warranty transferable?
No, only offered to the original owner (purchaser).
What product is covered under Moose Knuckles general warranty? And what is the general warranty?
All other items not included in the limited lifetime warranty is covered against manufacturing defects for 12 months from date of purchase.
What is mandatory for a warranty claim?
Proof of purchase
If a product is altered or garment labels are cut can a customer proceed with a warranty claim?
No, warranty is deemed void if the product has been altered or tags on the interior have been removed.
What does warranty not cover
The warranty does not cover damage caused by accidents, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
