Warranty Flashcards

1
Q

Which product does Moose Knuckles offer limited lifetime warranty on?

A

Iconic Jackets which consist of Originals, Cloud, Gold Series and Onyx.

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2
Q

Is the limited lifetime warranty transferable?

A

No, only offered to the original owner (purchaser).

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3
Q

What product is covered under Moose Knuckles general warranty? And what is the general warranty?

A

All other items not included in the limited lifetime warranty is covered against manufacturing defects for 12 months from date of purchase.

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4
Q

What is mandatory for a warranty claim?

A

Proof of purchase

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5
Q

If a product is altered or garment labels are cut can a customer proceed with a warranty claim?

A

No, warranty is deemed void if the product has been altered or tags on the interior have been removed.

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6
Q

What does warranty not cover

A

The warranty does not cover damage caused by accidents, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.

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