WA Health Code of Conduct and NSQHS

Question 1

WA Health code of conduct - core values

Answer 1

• collaboration – leaders as role models, work as a cohesive team
• openness – honest communication, encourage others to voice concerns and ideas, welcome feedback to guide performance
• respect – treat clients, patients and staff with respect, compassion and fairness
• empowerment – provide high quality, accessible and safe service to all Western Australians, encourage local decision making, empower everyone to make a difference

Question 2

WA health code of conduct - principles

Answer 2

Principles
• act professionally and ethically
• demonstrate honesty and integrity
• promote a positive work environment
• maintain professional relationships
• communicate and use official information responsibly
• use public resources responsibly
• don’t engage in fraudulent or corrupt behaviour
• maintain records in accordance with expected standards

Question 3

NSQH - Standards

Answer 3

Clinical Governance - leaders of health service organisation have responsibility to the community for continuous improvement of the safety and quality of their services, ensure care is patient centred, safe and effective

Partnering with consumers - health literacy, involving patients in their own care, quality improvement, collaboration for improvement

Preventing and controlling infections - training, resources, specific procedures and practises

Medication safety - correct documentation, prescription, dispension of medicines, ensure safety of patients, continuity of medication management

Comprehensive care - meets patient’s individual needs, addresses their overall health and wellbeing, minimises harm

Communicating for safety - timely, purpose driven communication and documentation, correct identification, documentation and hand-over

Recognising and responding to acute deterioration - recognising, appropriate training, appropriate response, prompt action
MET Call
Airway – threatened
Breathing – RR <4 or >36
Circulation – Pulse <39 or >140
Symptomatic SBP <90 or >190
Disability – sudden drop in GCS, repeat or prolonged seizures