W1 D2 Flashcards

1
Q

The 10 Steps to find candidates

A
Our database
Advertising
Job Boards
Online Networking
FOJ/regen 
referrals
proactive candidate acquisition
user groups/forums
trade expos/events
marketing mails
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2
Q

Ad Structure

A

Title
POSITION – PRODUCT – LOCATION – SALARY/RATE – SELL

BODY

Repeat ad title – Should be the first line

Introduction – Sell the opportunity, make it stand out and briefly say what we are looking for

Role & Responsibility – Give details about what the role actually is and what they will be doing on a day to day basis

Requirements – Describe what you are looking for in a candidates skills, experience and personality

Sell the position – List company USP’s, details of the bonus, contract length and career development opportunities

Next Steps – Include your contact information & how candidates should apply

Enter your ad footer – Be sure to enter Your Product or Brand specialty

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3
Q

BOOLEAN

A

A OR B
A AND B
A NOT B

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4
Q

10 second rule

A

Press ‘Ctrl F’ and search for your product
Read the surrounding sentences containing your product
If they have experience with your product call them
If they do not have relevant experience move on to the next Candidate

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5
Q

Hands off list

A

It’s a list of the top clients that we work with that you can’t contact or headhunt from

The hands off list has been put in place to protect our relationships, avoid fines and keep in line with agreements set with our clients

Do not contact either the client or any of their employees under any circumstances. Before calling someone, check they do not feature on the list

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6
Q

PART 1 INTRODUCTION

STRUCTURE OF A SALES CALL

A

Intro

question

gain flexibility

look for bad news

sell

confirm

close

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7
Q

PART 1 INTRODUCTION

FRG Intro

A
Hello this is…
Calling from…
We are the…
I represent / specialise…
Reason for calling…
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8
Q

PART 1 INTRODUCTION

REASONS FOR CALLING

A

Proactive
“We don’t wait for jobs to come in before we call candidates, we take a proactive approach, keeping your profile up-to-date so when a role comes up we know if it matches your needs…”

Candidate Qual
“I received your CV/Resume in response to the advertised Developer role. I’m shortlisting candidates for a high-profile project. How well does this opportunity match your current job search…”

Regen ctd
“The last time we spoke you mentioned that you had recently found a new role. I wanted to catch up with you today to find out how well you are settling in at your new company.”

Build rship
“It’s been a few weeks since we last had a conversation, I wanted to follow up on your current situation…”

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9
Q

PART 1 INTRODUCTION

OPEN QUESTIONS

A

Tell me what you do on a day to day basis?
What‘s prompting you to look for a new role?
What are you hoping to achieve by changing roles?
What qualities are you looking for in your next employer?
What would you change about your current role?
If you were looking, what type of role would interest you?
How active is your job search?
How long have you been looking?
What would tempt you to look?

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10
Q

PART 1 INTRODUCTION

TONE

A
Warm 
Upbeat 
Clear
Professional 
Controlled
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11
Q

PART 2 QUESTION

Question Types

A

OPEN
Used to encourage a longer answer
Typically begin with Why, How, What etc

DIRECT
Used to gain a specific answer
Similar beginning to open

CLOSED
Used to get a yes/no answer
Begin with ‘do’, ‘is’, ‘are’, ‘can’, ‘would’

LEADING
A question that prompts or encourages the answer wanted.
Any opening, it is the content of the question which leads
What challenges have you faced finding Salesforce staff?

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12
Q

PART 2 QUESTION

Soft Commands

A

Ensure an open question is not asked in a closed way

Describe to me
Explain how
Tell me why
Outline for me

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13
Q

PART 2 QUESTION

POSITIVE ATTENDS

A

Positive attends are verbal signals you use to indicate to a client or candidate that you are genuinely interested in what they are saying and have listened before asking your next question.

Thats cool

Right ok

Wow

Oh..

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14
Q

PART 2 QUESTION

Uncovering Needs

Funnelling

A

Effective funnelling will ensure you get the needs behind the facts. Accepting the first answer often means you do not fully understand your candidates and client’s priorities.

This technique will determine whether or not you sell effectively as it determines what you are selling to!

Why is that important to you?
What value do you place on that aspect?
What would this mean for you?
What would this allow you to do?
How would this impact you?
In what ways would this improve your prospects?
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15
Q

PART 2 QUESTION

Candidate qualification

A

When doing a candidate qualification it‘s essential to understand fully a candidate‘s reasons for leaving – without that you won‘t start to understand the NEED.

Main Experience
Reasons for Leaving
Consequences of not finding the right role
Role they‘re looking for
Location
Salary & benefits expecations
Willingness to travel
Counter offer discussed
Interview leads
Manager names
Team sizes at different sites 
References
Referrals
Other agencies they‘re in touch with 
Exclusivity
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16
Q

PART 2 QUESTION

Compensation

A
Base Salary
Allowances
Benefits
Bonus
Commission
17
Q

PART 2 QUESTION

The Salary/Rate Conversation - Permanent

A

It is critical in your role that you are sharing accurate compensation information with your clients. In order for this to be the case you need to question effectively.

how much fixed bse?
what are you looking to achieve?
what feedback have you had on that?
Whatr research have you done?
What does all in include?
You mention bonus, how much did you recieve last year
18
Q

PART 2 QUESTION

Questions to challenge

A

Your candidate qualification call is the most important call you will have with your candidate. It allows you the opportunity to challenge the candidate from the beginning of the process as well as finding out any potential bad news up front.

What else would you need to know to make a decision?
How important is that in the decision making process?
Who else is involved in the decision making process?
What value do you place on that aspect?
What would that mean to you?
In what way would that improve your working day?
What would this allow you to do?
Why would this make a difference to you?