Volume 1. Services General Flashcards
What are the decisions to train specific task and knowledge items in the initial skills course base upon?
A review of the occupational analysis report (OAR) and subject matters experts inputs.
Services Journeyman (5-level) training primarily consists of what kind of training?
OJT and CDCs.
How long do individuals in Journeyman (5-level) UGT have to complete their CDCs?
Within 15 months of enrollment.
What rank do you need to be awarded a superintendent (9-level)?
Senior Master Sergeant (SMSgt).
List some duty positions Services journeymen and superintendents are encouraged to apply for.
AETC instructors, Services Academy instructors, protocol, honor guard, Air Force Mortuary Affairs (AFMAO), and Air Force Executive/Joint Chief of Staff Dining Facility.
What does the CFETP provide for training purposes?
A clear career path to success and instills rigor in all aspects of career field training.
The CFETP is made up of how many parts?
Two.
What do STAs provide?
Supervisors, trainers, and certifiers a user-friendly standardized tool for training and development of services personnel.
Who develops the STA?
AFSVA-training and development team.
How many core areas are personnel required to be qualified on prior to award of 7 level?
Two core areas.
For how many months should individuals remain in a core area?
18-24.
What is used to document all duty rotations?
AF IMT 623A, on-the-job Training Record, Continuation Sheet.
What are the advantages of an MTL?
- Have a list of all work center task requirements in one place.
- Don’t have to memorize work center task requirements.
- Everyone knows what the work center requirements are.
- Can break down list to show what tasks/skills levels are required for duty positions.
What does the MTP include?
- MTL.
- Current CFETP.
- AF IMT 797, JQS continuation/command.
- Milestones for tasks and CDC completion.
What is the objective of the force support awards and recognition programs?
To recognize truly deserving individuals, programs, and units and share benchmark programs and successful endeavors throughout the A1 community.
What form is used to nominate a person or program for an award?
AF Form 1206.
What award is intended for individuals whose scope of evaluation does not lend itself to a particular activity or function?
Individual Legacy Awards.
What FSS program award recognizes excellence in AF food service?
John L. Hennessy Trophy.
What force support program award program recognizes excellence in AF lodging?
AF Innkeeper Award.
What are the primary goals of the marketing program?
To recognize the needs and expectations of customers and potential customers, tailor marketing programs to meet these needs, and communicate the right message to the right market.
What benefits does marketing planning provide?
Encourages systematic thinking and enhance coordination of programs, flight, and squadron efforts to help ensure the operational success of the activity or program.
When determining the appropriate media mix to include the use of the web, what guidance should you follow?
Guidance in accordance with AFI- 33-115.
What is advertising?
Any paid form of nonpersonal presentation and promotion of ideas, goods of services by an identified organization.
What are the two main restrictions when buying advertising space?
- Don’t advertise tobacco/alcoholic products.
- Don’t advertise in civilian general circulation newspapers, magazines, websites, or on commercial radio or television without the approval of your PA officer.
How is the decision to train specific task and knowledge items in an initial skills course made?
A review of the OAR data and subject matter experts’ inputs.
Training for the Services Journeyman 5 level primarily consists of…?
On-the-Job (OJT).
Which is not a mandatory 5-level skill level upgrade requirement?
Accomplishment of all Home Station Training Requirements.
What is the minimum rank airmen must attain before becoming a superintendent?
Senior Master Sergeant (SMSgt).
The career field education and training plan (CFETP) provides all of the following information except…?
A clear path to instill a sense of industry in career field training.
Qualification training is designed to qualify an Airman…
In all required tasks.
What does Part I, Section C, of the career field education and training plan (CFETP) describe?
Mandatory training requirements for each skill level.
What does Part II of the career field education and training plan (CFETP) not provide?
Resource constraints.
The specialty training standards (STS) serves as a contract between what major command (MAJCOM) and the functional user to show which of the overall training requirements for an Air Force specialty code (AFSC) are taught in formal schools and correspondence courses?
Air Education and Training Command (AETC).
Trainers are selected based on their…?
Experience.
We are required to rotate through at least two of the five core areas in Services prior to the award of the…?
7 level.
Individuals should remain in a core function during the rotation program for how many months?
18-24.
Which form do we use to document all rotations in a core area?
Air Force (AF) Information Management Tool (IMT) 623a, On-the-Job Training Record.
Which is not a duty or responsibility of a Services specialist?
Documenting FSS functions.
When developing a master task listing (MTL), who determines which tasks in the specialty training standard (STS) apply to their specific mission?
Supervisor.
Which is not an advantage of developing a master training listing (MTL)?
The task requirements have to be memorized.
How often are individual and program awards awarded?
Annually.
What Air Force (AF) form is used to nominate an individual, program, or installation for force support and A1 awards?
1206.
Which award’s scope does not lend itself to a particular function or activity?
A1 Community.
What force support recognition program recognizes excellence in Air Force (AF) food service?
John L. Hennessy Trophy.
Nomination packages for the John L. Hennessy Trophy consist of Air Force (AF) Form 1206, Nomination for Award, and AF Information Management Tool (IMT).
1038, Food Service Evaluation Record.
The services marketing program office supports force support squadron (FSS) commanders or directors, flight chiefs, and activity managers by adopting what kind of marketing practices?
Sound.
One of the primary goals of the marketing program is to…?
Recognize the needs and expectations of customers.
Activity managers require marketing information that is…?
Accurate, reliable, and timely.
Information pertaining to services, programs, and events can be posted on the Web or the Internet as allowed by the…?
Local base policy.
Direct mail advertising is sent to force support squadron (FSS) customers who…?
Have voluntarily signed up to receive direct mail information.
Which is not a general guideline for advertising using media other than direct mail?
Distribute advertising through formal base channels.
Which organization allocates appropriated funds?
Congress.
For what are O&M funds used?
For the day-to-day operations.
At what level are procurement funds controlled?
MAJCOM-level.
What are the sources of NAFs?
- The AF’s share of dividends declared AAFEs.
- Local fees/charges, membership dues, and proceeds from the sale of merchandise and services from force support activities.
- Contributions/donations.
-Income from other sources, including concessionaire-operated activities.
What are the activities that fall under support Cat-A?
Food services, fitness centers, libraries, and so forth.
What are the activities that fall under support Cat-B?
Skills development, youth centers, bowling centers. child development centers.
What are the activities that fall under support Cat-C?
Open-messes, golf courses, and bowling centers.
What does a well-planned budget identify?
Operational and financial requirements, also measures progress towards those requirements.
Along with an APF budget, what types of budgets are unique to our career field?
NAF requirements budget (NRB), NAF Income and Expense (I & E) budget, and NAF cash flow budget.
What should your budget be consistent with?
The commander’s vision for the organization as a whole.
What factors should be considered in setting goals?
- Net earning objectives.
- Amount of APF support authorized.
- Desire for new or revised programs.
- Desired changes in inventory levels.
- Desired construction and facility altercations.
- Need for new equipment or repair of existing equipment.
- Higher headquarters financial goals where established.
- Mission changes that will affect base population operations.
Who provides accounting support to the force support squadron?
Nonappropriated fund accounting office (NAF AO).
What items require internal control?
Cash or cash equivalents, fixed assets, resale merchandise, consumable supplies, and securities.
What is IMC?
A plan of organization and safeguard resources, assure accuracy and reliability of info, assure adherence to applicable laws, regulations, and policies, and promote operational economy and efficiency.
What are the reasons a loss can occur?
- Simple negligence.
- Gross negligence.
- Joint and several liability.
- Willful misconduct.
- Proximate cause.
Who has the responsibility of preventing losses from happening?
All AF military and civilian personnel.
Who signs a receipt to establish accountability for cash and property transferred to his or her custody?
Individuals.
Who approves funds storage limits according to AFI 34-202?
The installation commander.
Who may not adjust an incorrectly rung sale on a subsequent sale?
Cashiers.
When may cashiers use marked money?
During the normal course of business to make change.
Who makes a surprise cash count at least once a quarter for receipts on hand, change funds, and imprest funds.
The activity manager or designated representative.
What do activity managers do to keep cash on hand to a minimum?
By making daily deposits to the central cashier or the financial institution.
What are imprest funds used for?
A designated purpose with special controls and limitations.
What AF form does the RM use to maintain change and imprest fund cash accountability at all times?
AF Form 2557.
Where are blank check stock, coupons, tokens, and gift certificates stored?
A locked room, locked container, or safe.
What is he primary consideration during a robbery?
Safeguarding of human life.
When it is safe, who should be telephoned and notified that a robbery has been committed?
Security Forces (SF).
Why should the scene of a robbery be secured?
To avoid disturbing any fingerprints left by the robber, unnecessary handling of evidence, and safeguarding evidence for the SF.
When should a replacement item be programmed into the long-range capital improvement plan?
When a new piece of equipment is purchased.
When does condemnation of an existing item occur?
When an item cannot be repaired or when the estimated cost of repair exceeds the max repair allowance for the item involved.
What does the cost of repair to an item include?
Labor, materials, expenses.
What can equipment replacement be based on in addition to its estimated useful life?
On the need to modernize or upgrade equipment to meet a significant change in operation of mission requirement.
Justification to replace an item must include how replacing the item will promote efficiency in what areas?
Time, manpower, money, and productivity.
What funding source category is used for fitness centers?
A-mission sustaining.
What funding source category is used for a golf course?
C-revenue generating.
Why is buying in bulk necessary for certain items?
Can save the AF money as goods/supplies normally increase in price driven by inflation.
Which organization allocates appropriated fund (APF) money?
Congress.
Operation and maintenance (O&M) funds are used to…?
Conduct day-to-day operations.
At what initial dollar amount are procurement funds reserved for?
$50,000.