Vol 1 Exam Questions (1) [001-008] Flashcards
- (001) What organizational principle focuses on accomplishing wartime tasks without reorganizing?
a. Standard levels.
b. Lean organizational.
c. Emphasis on wartime tasks.
d. Emphasis on wartime and peacetime tasks.
c. Emphasis on wartime tasks.
- (001) What organizational principle focuses on rapid decision-making so they should be flat
a. Standard levels.
b. Lean organizational.
c. Emphasis on wartime tasks.
d. Emphasis on wartime and peacetime tasks.
b. Lean organizational.
- (001) The five organizational principles do not include
a. Standard levels.
b. Lean organizational.
c. Emphasis on wartime tasks.
d. Emphasis on wartime and peacetime tasks.
d. Emphasis on wartime and peacetime tasks.
- (002) What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of people and resources applied through effective management?
a. Readiness.
b. Better Care.
c. Better Health.
d. Best Value.
d. Best Value.
- (003) What cannot be a subdivision of a wing?
a. Numbered Air Force (NAF).
b. Group.
c. Flight.
d. Squadron.
a. Numbered Air Force (NAF).
- (003) What level of organization usually has between 1,000 to 5,000 personnel?
a. Flight.
b. Group.
c. Wing.
d. Numbered Air Force (NAF).
c. Wing.
- (003) What level of organization usually has between 500 to 2,000 personnel?
a. Flight.
b. Group.
c. Wing.
d. Numbered Air Force (NAF).
b. Group.
- (004) Which option is not a type of military treatment facility (MTF)?
a. Acute care.
b. Hospital.
c. Limited scope.
d. Medical squadron.
a. Acute care.
- (004) What type of military treatment facility (MTF) can have from two to six squadrons?
a. Hospital.
b. Typical clinic model.
c. Medial squadron.
d. Limited scope.
b. Typical clinic model.
- (004) What type treatment facility model is the most common in the Air Force?
a. Hospital.
b. Medical squadron.
c. Typical clinic model.
d. Limited scope military treatment facility.
c. Typical clinic model.
- (004) When was the medical squadron model implemented?
a. 1 January 2012.
b. 1 January 2013.
c. 1 February 2012.
d. 1 February 2013.
a. 1 January 2012.
- (004) What flight takes care of all the administrative needs for the medical squadron?
a. MIS.
b. P&A.
c. RMO.
d. TOPA.
b. P&A.
- (004) What flight takes care of the manpower and budget for the medical squadron?
a. MIS.
b. P&A.
c. RMO.
d. TOPA.
c. RMO.
- (005) What is an example of non-verbal communication?
a. Tone of voice.
b. Building rapport.
c. Making eye contact.
d. Choosing your words.
c. Making eye contact.
- (005) What is the most important customer service skill?
a. Being attentive.
b. Paraphrasing.
c. Enunciating.
d. Listening.
d. Listening.
- (005) What shows the customer how you interpreted the problem and gives them a chance to clear up any confusion so you can take proper action?
a. Enunciation.
b. Paraphrase.
c. Attention.
d. Listening.
b. Paraphrase.
- (005) What is the appropriate response when calling another office?
a. “Hi, This is Amn Smith from Outpatient records, I’m calling….”
- (006) What is the step after creating an outline?
a. Determine the purpose.
b. Identify the receiver.
c. Choose wording.
d. Select a format.
d. Select a format.
- (006) During the editing process, addressing phrases such as: final completion, month of August, or close proximity, is an example of
a. Technical accuracy/coverage.
b. Remove unnecessary words.
c. Arrangement.
d. Active voice.
b. Remove unnecessary words.
- (007) AF Form 1768, Staff Summary Sheet does all of the following, except
a. Coordinates.
b. Distributes.
c. Introduces.
d. Summarizes.
b. Distributes.
- (008) Who maintains various checklists relating to inspectable areas?
a. AFIA.
b. AFMSA.
c. AFMOA.
d. MAJCOM.
a. AFIA
- (008) What is the automated self-inspection tool the AFMS MTFs use?
a. AAAHC.
b. MITC.
c. TJC.
d. UEI.
b. MITC.
