VoIP Flashcards

1
Q

What is a Voice over IP Telephone

A

a Voice over IP telephone is more of a computer than a telephone. It has to be a LAN device, it has to be an IP device, it has to have a codec for digitizing the speech and compressing it, it has to run protocols like SIP to set up phone calls, it might have to do authentication to register with a Soft Switch, there are a lot of pieces of software that is running inside of that telephone.

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2
Q

What “computer” functions must a VoIP phone perform?

A

Since it is VoIP, this computer that looks like a telephone also has to have a IP protocol stack. It also has to have a DHCP client (Dynamic Host Configuration Protocol). This is a little software program that lets the phone go off over the LAN to a DHCP Server and get an IP address assigned to it. It also has to support protocols like UDP.

Short answer: IP, DHCP and LAN functions

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3
Q

Which of the following are the minimum requirements on a VoIP telephone?

A

The G.711 Codec & SIP Client

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4
Q

What component produces coded digitized speech?

A

Codec

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5
Q

How are IP packets moved from one router to another?

A

Carried in Ethernet MAC frames (Media Access Control)

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6
Q

How much speech is typically contained in an IP packet?

A

20 Milliseconds

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7
Q

What is the difference between SIP and a softswitch?

A

SIP is a Protocol. A softswitch is a call management system

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8
Q

What is the main purpose of a SIP?

A

To communicate the IP address of telephones to each other

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9
Q

What is a key attribute of a video server?

A

Movies stored in Random Access Memory so multiple people can watch at different start times

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10
Q

What protocol is between RTP (Real-Time Transport Protocol) and IP (Internet Protocol)?

A

UDP (User Datagram Protocol)

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11
Q

What does RTP (Real-Time Transport Protocol) do?

A

Adds a time stamp

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12
Q

What does “IP dial tone” mean?

A

A service that allows you to send an IP packet to any destination on the network, like telephone calls.
The telephone network and the internet being the same thing.
Telephone service becomes a helper application to set up a Voice over IP phone call.

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13
Q

Once there is IP dial tone, what happens to the World Wide Web?

A

It is simply a helper application DNS (Domain Name Server) to look up web server addresses

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14
Q

What technique is first used to represent speech inside a telephone?

A

Analog

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15
Q

What is a LAN (Local Area Network)?

A

Connects IP telephones to a router in-building

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16
Q

Which of the following is a function of a gateway?

A

Convert between DS0 (Digital Service Level 0) and RTP/IP

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17
Q

What is a media server?

A

Video server, Web server, Email server

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18
Q

what is a WAN (Wide Area Network)?

A

Connects to buildings

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19
Q

Which of the following does computer-computer VoIP over the internet provide?

A

Free calling

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20
Q

What performs the voice digitization and reconstruction function when doing computer to computer VoIP over the internet?

A

The sound card in the computer

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21
Q

What part of the network from calling party to called party does the VSP (Voice over IP Service Provider) provide?

A

Internet to LEC (Local Exchange Carrier)

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22
Q

What two essential functions does the VSP provide for internet to phone VoIP?

A

Gateway and softswitch

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23
Q

Why is phone to phone over the internet service cheaper than POTS?

A

Avoids switched access charges at the originating end
Avoids fees and taxes leveled on POTS
Service provider is not providing the long-distance network

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24
Q

What is a managed IP network?

A

An IP packet communication service with Service Level Agreements backing it up, i.e. guaranteed network quality

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25
What part of the network from calling party to called party with POTS does a managed-IP telephony service provider provide?
Calling party to LEC
26
What is most of SIP trunking traffic?
VoIP
27
What does "native" communication mean?
The data is not reformatted
28
What functions does a VoIP-enabled PBX provide?
Softswitch and gateway
29
What would be a primary reason to use on a VoIP-enabled PBX?
Existing investment
30
Which of the following is an advantage of a softswitch (non-PBX) system for PBX replacement?
Leverage investment in PBX operations Possibility of geographic diversity Possibility of standards-based interfaces
31
What is necessary as part of the design using a softswitch product in a medium or large business?
Two softswitches, call-state-mirroring and automatic redirection when a failure occurs
32
Which of the following is an advantage of a Hosted PBX solution?
Scalability and flexibility Professional implementation, security, reliability Backup and redundancy
33
What is communicated from the VoIP phones to the Hosted PBX?
Formatted text messages coded into ASCII (American Standard Code for Information Interchange)
34
How can a VoIP system use existing PBX trunks?
Put a gateway between the two
35
What are the five facets of communications supported by SIP?
Locating the called party Determine and report availability of called party Call progress "tones" Enable call type negotiation Manage calls
36
What would be part of a call type negotiation?
Media type
37
Which of the following is associated with Personal Communication Services?
Separation of wires and services
38
Which protocol carries the SIP message as a payload?
UDP (User Datagram Protocol)
39
Which protocol's data is carried as a payload in a SIP message?
SDP (Session Description Protocol)
40
What is an "address of record"?
Your public SIP address
41
What does URI stand for?
Uniform Resource Identifier
42
What is a proxy?
A thing that acts for something else
43
What does REGISTER do?
Updates your contact URIs
44
Which of the following functions does an outbound SIP proxy perform?
Returns call progress messages Sends INVITE messages Resolves URIs
45
How does the outbound proxy determine what IP address to send the INVITE message to?
Looks up the server portion of the address of record in the DNS (Domain Name Server)
46
Which message does the caller send to complete call setup?
ACK (Acknowledgment)
47
What message does the called party's terminal return to indicate it accepts a call INVITE?
180 RINGING
48
Which message carries the IP address or contact URI of the called party?
180 RINGING
49
The correct sequence of messages is?
INVITE, TRYING, RINGING, OK, ACK
50
Which are learned during a SIP message exchange?
The IP addresses of phones and media port number
51
What is the difference between a softswitch and a SIP server?
A SIP server is part of a softswitch
52
What function does a softswitch do that SIP does not?
AAA (Authentication, Authorization, and Accounting)
53
What is "call disposition"?
What happens to an incoming phone call
54
What is "media" in a VoIP phone call?
Voice Video Music
55
The location database associates what?
Address of Record and URIs
56
Analog-Digital conversation is performed by?
An integrated circuit
57
Coding is performed by?
A software program An integrated circuit
58
What is a hard constraint on voice quality for POTS?
The voiceband frequency restrictions
59
Which are factors affecting voice quality?
Coding Delay Jitter Packet Loss
60
Which codec provides near toll quality with moderate delay?
G.729
61
Why is buffering used in network elements?
Allows temporary storage of data waiting to be processed
62
What is the maximum recommended delay on VoIP systems?
150 Milliseconds
63
What does a jitter buffer do?
Increases delay
64
What does jitter mean?
Variable delay
65
What is the principal purpose of RTP (Real-Time Transport Protocol)?
Time stamp
66
What protocol carries the RTP Protocol Data Units?
Transport Protocol
67
What does TCP (Transmission Control Protocol) do that UDP (User Datagram Protocol) does not do?
Retransmission
68
Which protocol is used to carry RTP (Real-Time Transport Protocol) Protocol Data Units?
UDP (User Datagram Protocol)
69
What causes packets to be lost?
Buffer overwriting
70
What causes buffer overwriting?
Transient faster input than output
71
What creates the analog of the voice that is digitized and packetized?
A microphone
72
What is segmentation?
Creating fixed-sized blocks of bits from the codec output
73
What are buffers?
Memory like RAM
74
What device is currently required to connect to a LEC?
Gateway
75
What is the essential function that VSPs (VoIP Server Providers) like Vonage perform?
Connect to the internet to the PSTN
76
How is a phone call communicated with carrier-carrier IP interconnect?
Digitized voice in IP packets
77
What is a function of a Session Border Controller?
Controlling outbound calls Address resolution Network security
78
What is a SBC?
A device that connects a carrier and a LEC for VoIP