Vocab1 Flashcards
Accident
Undesired event that results in physical harm to a person or damage to property.
Accounts payable
Money an organization owes its vendors and suppliers.
Accounts receivable
Money an organization’s customers owe the organization.
Acquired immune deficiency syndrome (AIDS)
Bloodborne pathogen transmitted through intimate contact.
Action plans
Detailed steps a unit, department, or team will take in order to achieve short-term objectives.
ADA Amendments Act (ADAAA)
Amendments to Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules of construction to guide the analysis of what constitutes a disability.
ADDIE model
Five-step instructional design process that governs the development of human resource development programs.
Adverse impact
Occurs when the selection rate for an employment decision works to the disadvantage of a protected class; also known as disparate impact.
Affirmative action (AA)
Practice in which employers make efforts to increase the presence of women, minorities, covered veterans, and disabled individuals in the workplace and take positive steps to correct their underutilization.
Affirmative action plans (AAPs)
Written plans that outline an organization’s programs, policies, and procedures for proactively ensuring equal opportunity in all aspects of employment, such as recruiting, hiring, training, promoting, and compensating.
Age Discrimination in Employment Act (ADEA)
Act that prohibits discrimination in employment for persons age 40 and over.
Agency shop
Clause that states that even if workers do not join the union, they must still pay the equivalent of dues to the union.
Agent-principal relationship
Principle under which regulations that apply to employers and unions also apply to acts of their agents.
Albemarle Paper v. Moody
1975 court ruling that items used to validate employment requirements must be job-related.
Ally doctrine
States that when a struck employer effectively uses the employees of an ally as strike breakers and when a union extends its primary picketing to this employer, no violation of the LMRA’s secondary boycott prohibitions exists.
Alternative dispute resolution (ADR)
Umbrella term used to describe a number of problem-solving and grievance resolution approaches.
Alternative staffing
Use of alternative recruiting sources and workers who are not regular employees; also known as flexible staffing.
Amendment
Modification of the Constitution or a law; modification may be either formal (written) or informal (unwritten).
Americans with Disabilities Act (ADA)
Act that prohibits discrimination against a qualified individual with a disability because of his/her disability.
Analysis
Level of learning characterized by understanding information to the level of being able to break it down and explain how it fits together.
Andragogy
Study of how adults learn.
Application
Level of learning characterized by ability to use learned information in a new situation.
Apprenticeship
Relates to technical skills training; often a partnership between employers and unions.
Aptitude
Ability to learn information or acquire a skill.
Aptitude tests
Tests that measure the general ability or capacity to learn or acquire a new skill.
Arbitration
Procedure in which disputes are submitted to one or more impartial persons for final determination.
Assessment centers
Method of evaluating candidates using content-valid work samples of a job; typically for managerial positions.
Assets
Financial, physical, and sometimes intangible properties an organization owns.
Asynchronous learning
Type of e-learning in which participants access information at different times and in different places.
Attorney work product
Materials used in preparing a legal case (e.g., written reports, notes, data); usually excluded from discovery phase.
Auditory learners
People who learn best by relying on their sense of hearing.
Authorization cards
Cards signed by employees to indicate that they want union representation.
Availability analysis
Analysis in which organization considers internal and external availability in determining theoretical availability of minorities and women for established job groups.
Balance billing
Practice where an uncontracted medical provider bills a patient for all charges not paid for by the patient’s insurance plan, even if those charges are above the plan’s usual and customary rate or are considered medically unnecessary.
Balance sheet
Statement of a firm’s financial position at a particular time.
Balanced scorecard
Measurement approach that provides an overall picture of an organization’s performance as measured against goals in finance, customers, internal business processes, and learning and growth.
Bannering
Union practice of displaying a banner outside the property of an employer to advertise union’s message.
Bargaining unit
Group of employees a union wants to represent.
Base pay
Basic compensation an employee receives, usually as a wage or salary.
Behavioral interview
Type of interview that focuses on how applicant previously handled real situations.
Benchmark jobs
Jobs used as reference points when setting up a job classification system and when designing or modifying a pay structure.
Bias
Occurs when an appraiser’s values, beliefs, or prejudices distort performance ratings.
Bill
Proposal presented to a legislative body for possible enactment as a law.
Biometric verification
Use of an individual’s physical characteristics such as fingerprints and voice patterns to allow access to computers and databases.
Blended learning
Planned approach to learning that includes a combination of methods such as classroom, e-learning, self-paced study, and performance support such as job aids or coaching.
Bloodborne pathogens
Microorganisms in human blood that can cause disease in humans.
Bloodborne Pathogens standard
OSHA standard that requires employers to protect employees from potentially infectious materials.
Bona fide occupational qualification (BFOQ)
Situation in which religion, sex, or national origin is reasonably necessary to carrying out a particular job function in the normal operations of an organization.
Break-even analysis
Analysis that shows point in time at which total revenue associated with a program is equal to the total cost of the program.
Broadbanding
Combining several salary grades or job classifications with narrow pay ranges into one band with a wider salary spread.
Building-related illness (BRI)
Situation in which building occupants experience acute health and comfort effects that can be attributed directly to airborne building contaminants.
Bumping
Giving more-senior workers whose jobs have been eliminated the right to transfer into jobs of less-senior workers.
Business case
Description of an organizational challenge and possible alternative solutions, arguing for a specific solution.
Business continuity planning
Management process that identifies potential threats and impacts to an organization and provides a framework for ensuring that it is able to withstand disruption, interruption, or loss of normal business functions/operation.
Call-back pay
Pay that employees receive when they are called back for an extra shift in the same workday.
Capacity
To an operations department, the ability to yield output.
Capitated health-care plan
Type of health-care plan in which the physician is paid on a per capita (per head) basis rather than for actual treatment provided.
Career development
Process by which individuals progress through a series of stages in their careers, each of which is characterized by relatively unique issues, themes, and tasks.
Career management
Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals of the organization.
Career planning
Actions and activities that individuals perform in order to give direction to their work life.
Cash balance plan
Form of defined benefit plan that defines the promised benefit in terms of a hypothetical account balance and features benefit portability.
Cash flow statement
Record of how much cash is flowing into and out of an organization, including its sources or destinations.
Cause-and-effect diagram
Diagram that maps out a list of factors that are thought to affect a problem or a desired outcome.
Central tendency error
Error that occurs when an appraiser rates all employees within a narrow range, regardless of differences in actual performance.
Centralization
Degree to which decision-making authority is restricted to higher levels of management in an organization.
Certification of representative
NLRB certification indicating that a union has won an election and will be the exclusive representative of the bargaining unit.
Certification of results
NLRB certification indicating that a union has lost an election.
Check sheets
Simple visual tools used to collect and analyze data.
Circuit City Stores v. Adams
Case in which Supreme Court ruled that a pre-hire employment application requiring that all employment disputes be settled by arbitration was enforceable under the Federal Arbitration Act.
City of Richmond v. J. A. Croson Company
1989 Court ruling that the numerical quota system of Richmond, Virginia, was unconstitutional because the city had not laid the proper groundwork and had not adequately identified or documented discrimination.
Civil Rights Act of 1964
First comprehensive U.S. law making it illegal to discriminate on the basis of race, color, religion, sex, or national origin.
Civil Rights Act of 1991
Act that expands the possible damage awards available to victims of intentional discrimination to include compensatory and punitive damages; gives plaintiffs in cases of alleged discrimination the right to a jury trial.
Civil Service Reform Act
Act that extended collective bargaining rights to federal employees.
Clawback provision
Allows a publicly traded company to take back previous executive incentive-based compensation in specific circumstances.
Clayton Act
Act that minimally restricted the use of injunctions against labor and legalized peaceful strikes, picketing, and boycotts.
Cliff vesting
Requires participants to complete a specific number of years of service with an employer before they get any vested benefits, after which they are 100% vested.
Closed questions
Questions that can usually be answered with yes or no.
Closed shop
Clause that states that union membership is a condition of hiring; is illegal (except in the construction industry).
Co-employment
Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as joint employment.
Coalition bargaining
When more than one employer negotiates with the union; also known as multiple employer bargaining.