Vocab1 Flashcards

1
Q

Accident

A

Undesired event that results in physical harm to a person or damage to property.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Accounts payable

A

Money an organization owes its vendors and suppliers.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Accounts receivable

A

Money an organization’s customers owe the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Acquired immune deficiency syndrome (AIDS)

A

Bloodborne pathogen transmitted through intimate contact.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Action plans

A

Detailed steps a unit, department, or team will take in order to achieve short-term objectives.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

ADA Amendments Act (ADAAA)

A

Amendments to Americans with Disabilities Act covering the definition of individuals regarded as having a disability, mitigating measures, and other rules of construction to guide the analysis of what constitutes a disability.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

ADDIE model

A

Five-step instructional design process that governs the development of human resource development programs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Adverse impact

A

Occurs when the selection rate for an employment decision works to the disadvantage of a protected class; also known as disparate impact.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Affirmative action (AA)

A

Practice in which employers make efforts to increase the presence of women, minorities, covered veterans, and disabled individuals in the workplace and take positive steps to correct their underutilization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Affirmative action plans (AAPs)

A

Written plans that outline an organization’s programs, policies, and procedures for proactively ensuring equal opportunity in all aspects of employment, such as recruiting, hiring, training, promoting, and compensating.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Age Discrimination in Employment Act (ADEA)

A

Act that prohibits discrimination in employment for persons age 40 and over.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Agency shop

A

Clause that states that even if workers do not join the union, they must still pay the equivalent of dues to the union.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Agent-principal relationship

A

Principle under which regulations that apply to employers and unions also apply to acts of their agents.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Albemarle Paper v. Moody

A

1975 court ruling that items used to validate employment requirements must be job-related.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Ally doctrine

A

States that when a struck employer effectively uses the employees of an ally as strike breakers and when a union extends its primary picketing to this employer, no violation of the LMRA’s secondary boycott prohibitions exists.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Alternative dispute resolution (ADR)

A

Umbrella term used to describe a number of problem-solving and grievance resolution approaches.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Alternative staffing

A

Use of alternative recruiting sources and workers who are not regular employees; also known as flexible staffing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Amendment

A

Modification of the Constitution or a law; modification may be either formal (written) or informal (unwritten).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Americans with Disabilities Act (ADA)

A

Act that prohibits discrimination against a qualified individual with a disability because of his/her disability.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Analysis

A

Level of learning characterized by understanding information to the level of being able to break it down and explain how it fits together.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Andragogy

A

Study of how adults learn.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Application

A

Level of learning characterized by ability to use learned information in a new situation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Apprenticeship

A

Relates to technical skills training; often a partnership between employers and unions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Aptitude

A

Ability to learn information or acquire a skill.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Aptitude tests

A

Tests that measure the general ability or capacity to learn or acquire a new skill.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Arbitration

A

Procedure in which disputes are submitted to one or more impartial persons for final determination.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Assessment centers

A

Method of evaluating candidates using content-valid work samples of a job; typically for managerial positions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Assets

A

Financial, physical, and sometimes intangible properties an organization owns.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Asynchronous learning

A

Type of e-learning in which participants access information at different times and in different places.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Attorney work product

A

Materials used in preparing a legal case (e.g., written reports, notes, data); usually excluded from discovery phase.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Auditory learners

A

People who learn best by relying on their sense of hearing.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Authorization cards

A

Cards signed by employees to indicate that they want union representation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Availability analysis

A

Analysis in which organization considers internal and external availability in determining theoretical availability of minorities and women for established job groups.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Balance billing

A

Practice where an uncontracted medical provider bills a patient for all charges not paid for by the patient’s insurance plan, even if those charges are above the plan’s usual and customary rate or are considered medically unnecessary.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Balance sheet

A

Statement of a firm’s financial position at a particular time.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Balanced scorecard

A

Measurement approach that provides an overall picture of an organization’s performance as measured against goals in finance, customers, internal business processes, and learning and growth.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Bannering

A

Union practice of displaying a banner outside the property of an employer to advertise union’s message.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Bargaining unit

A

Group of employees a union wants to represent.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Base pay

A

Basic compensation an employee receives, usually as a wage or salary.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Behavioral interview

A

Type of interview that focuses on how applicant previously handled real situations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Benchmark jobs

A

Jobs used as reference points when setting up a job classification system and when designing or modifying a pay structure.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Bias

A

Occurs when an appraiser’s values, beliefs, or prejudices distort performance ratings.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Bill

A

Proposal presented to a legislative body for possible enactment as a law.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Biometric verification

A

Use of an individual’s physical characteristics such as fingerprints and voice patterns to allow access to computers and databases.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Blended learning

A

Planned approach to learning that includes a combination of methods such as classroom, e-learning, self-paced study, and performance support such as job aids or coaching.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Bloodborne pathogens

A

Microorganisms in human blood that can cause disease in humans.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Bloodborne Pathogens standard

A

OSHA standard that requires employers to protect employees from potentially infectious materials.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Bona fide occupational qualification (BFOQ)

A

Situation in which religion, sex, or national origin is reasonably necessary to carrying out a particular job function in the normal operations of an organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Break-even analysis

A

Analysis that shows point in time at which total revenue associated with a program is equal to the total cost of the program.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Broadbanding

A

Combining several salary grades or job classifications with narrow pay ranges into one band with a wider salary spread.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

Building-related illness (BRI)

A

Situation in which building occupants experience acute health and comfort effects that can be attributed directly to airborne building contaminants.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

Bumping

A

Giving more-senior workers whose jobs have been eliminated the right to transfer into jobs of less-senior workers.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Business case

A

Description of an organizational challenge and possible alternative solutions, arguing for a specific solution.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
54
Q

Business continuity planning

A

Management process that identifies potential threats and impacts to an organization and provides a framework for ensuring that it is able to withstand disruption, interruption, or loss of normal business functions/operation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
55
Q

Call-back pay

A

Pay that employees receive when they are called back for an extra shift in the same workday.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
56
Q

Capacity

A

To an operations department, the ability to yield output.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
57
Q

Capitated health-care plan

A

Type of health-care plan in which the physician is paid on a per capita (per head) basis rather than for actual treatment provided.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
58
Q

Career development

A

Process by which individuals progress through a series of stages in their careers, each of which is characterized by relatively unique issues, themes, and tasks.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
59
Q

Career management

A

Preparing, implementing, and monitoring employees’ career paths, with a primary focus on the goals of the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
60
Q

Career planning

A

Actions and activities that individuals perform in order to give direction to their work life.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
61
Q

Cash balance plan

A

Form of defined benefit plan that defines the promised benefit in terms of a hypothetical account balance and features benefit portability.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
62
Q

Cash flow statement

A

Record of how much cash is flowing into and out of an organization, including its sources or destinations.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
63
Q

Cause-and-effect diagram

A

Diagram that maps out a list of factors that are thought to affect a problem or a desired outcome.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
64
Q

Central tendency error

A

Error that occurs when an appraiser rates all employees within a narrow range, regardless of differences in actual performance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
65
Q

Centralization

A

Degree to which decision-making authority is restricted to higher levels of management in an organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
66
Q

Certification of representative

A

NLRB certification indicating that a union has won an election and will be the exclusive representative of the bargaining unit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
67
Q

Certification of results

A

NLRB certification indicating that a union has lost an election.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
68
Q

Check sheets

A

Simple visual tools used to collect and analyze data.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
69
Q

Circuit City Stores v. Adams

A

Case in which Supreme Court ruled that a pre-hire employment application requiring that all employment disputes be settled by arbitration was enforceable under the Federal Arbitration Act.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
70
Q

City of Richmond v. J. A. Croson Company

A

1989 Court ruling that the numerical quota system of Richmond, Virginia, was unconstitutional because the city had not laid the proper groundwork and had not adequately identified or documented discrimination.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
71
Q

Civil Rights Act of 1964

A

First comprehensive U.S. law making it illegal to discriminate on the basis of race, color, religion, sex, or national origin.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
72
Q

Civil Rights Act of 1991

A

Act that expands the possible damage awards available to victims of intentional discrimination to include compensatory and punitive damages; gives plaintiffs in cases of alleged discrimination the right to a jury trial.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
73
Q

Civil Service Reform Act

A

Act that extended collective bargaining rights to federal employees.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
74
Q

Clawback provision

A

Allows a publicly traded company to take back previous executive incentive-based compensation in specific circumstances.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
75
Q

Clayton Act

A

Act that minimally restricted the use of injunctions against labor and legalized peaceful strikes, picketing, and boycotts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
76
Q

Cliff vesting

A

Requires participants to complete a specific number of years of service with an employer before they get any vested benefits, after which they are 100% vested.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
77
Q

Closed questions

A

Questions that can usually be answered with yes or no.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
78
Q

Closed shop

A

Clause that states that union membership is a condition of hiring; is illegal (except in the construction industry).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
79
Q

Co-employment

A

Situation in which an organization shares responsibility and liability for their alternative workers with an alternative staffing supplier; also known as joint employment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
80
Q

Coalition bargaining

A

When more than one employer negotiates with the union; also known as multiple employer bargaining.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
81
Q

Code of ethics

A

Principles of conduct within an organization that guide decision making and behavior.

82
Q

Cognitive ability tests

A

Tests that assess skills the candidate has already learned.

83
Q

Collective bargaining

A

Process by which management and union representatives negotiate the employment conditions for a particular bargaining unit for a designated period of time.

84
Q

Collective bargaining agreement (CBA)

A

Agreement or contract negotiated through collective bargaining process.

85
Q

Commission

A

Payment made to salespeople, usually calculated as a percentage of sales.

86
Q

Committee

A

Group of people and resources who come together for the accomplishment of a specific organizational objective.

87
Q

Common law

A

Dictates that custom and usage have the force of law, even if not specifically found in legislatively enacted, codified, written laws.

88
Q

Common situs picketing

A

Situation in which lawful picketing of a primary employer also affects a secondary employer that occupies common premises.

89
Q

Community of interests

A

Mutuality of interests among employees in bargaining for wages, hours, and working conditions.

90
Q

Compa-ratio

A

Pay rate divided by the midpoint of the pay range.

91
Q

Comparable worth

A

Concept that states that jobs requiring comparable skills, effort, responsibility, and working conditions filled primarily by women should have the same job classification and salary as similar jobs filled by men.

92
Q

Compensable factors

A

Reflect the dimensions along which a job is perceived to add value to the organization; used to determine which jobs are worth more than others.

93
Q

Competencies

A

Set of behaviors encompassing skills, knowledge, abilities, and personal attributes that are critical to successful work accomplishment.

94
Q

Competency model

A

Set of competencies that together make up a profile for success for a particular job.

95
Q

Compliance evaluation

A

Evaluation that requires an organization to provide details on and documentation of its affirmative action plan.

96
Q

Comprehension

A

Level of learning characterized by ability to translate or interpret information.

97
Q

Compressed workweek

A

Work schedule that compresses a full week’s work into fewer than five days.

98
Q

Computer vision syndrome (CVS)

A

Vision problems such as headaches and blurred vision that are associated with video display terminals.

99
Q

Conciliation

A

Method of nonbinding dispute resolution involving a third party who tries to help disputing parties reach a mutually agreeable decision; also known as mediation.

100
Q

Concurrent validity

A

Type of criterion-related validity determined by relating the test scores of a group of test takers who take a test (Test A) to some other criterion measure (Test B) that is administered at the same time.

101
Q

Confined Space Entry standard

A

OSHA standard designed to protect workers in confined spaces from hazardous atmospheres, entrapment, or engulfment by liquids or small particles.

102
Q

Congressional Accountability Act

A

Act that requires that federal employee relations and civil rights legislation enacted by Congress apply to employees of Congress.

103
Q

Consent election

A

Type of representation election that involves an agreement between an employer and a union to waive the preelection hearing.

104
Q

Consolidated Omnibus Budget Reconciliation Act (COBRA)

A

Act that provides individuals and dependents who may lose medical coverage with opportunity to pay to continue coverage.

105
Q

Construct validity

A

Extent to which a selection device measures the theoretical construct or trait (e.g., intelligence or mechanical comprehension).

106
Q

Constructive confrontation

A

Intervention strategy that focuses on job performance.

107
Q

Constructive discharge

A

Occurs when an employer makes working conditions so intolerable that an employee has no choice but to resign.

108
Q

Consumer Credit Protection Act

A

Act that limits the amount of wages that can be garnished or withheld in any one week by an employer to satisfy creditors.

109
Q

Consumer picketing

A

Product boycotts involving such activities as distributing handbills, carrying placards, and urging customers to refuse to purchase products from a particular retail or wholesale business.

110
Q

Consumer price index (CPI)

A

Measure of the average change over time in the prices paid by consumers for goods and services.

111
Q

Consumer-directed health care

A

Health-care options intended to help employers better control costs while allowing employees to make more decisions about their health care.

112
Q

Content validity

A

Degree to which an interview, test, or other selection device measures the knowledge, skills, abilities, or other qualifications that are part of the job.

113
Q

Contrast error

A

Error that occurs when an employee’s rating is based on how his or her performance compares to that of another employee rather than objective standards.

114
Q

Control

A

To an operations department, an after-the-fact evaluation of a company’s ability to meet its own specifications and its customers’ needs.

115
Q

Control chart

A

Chart that illustrates variations from normal in a situation over time.

116
Q

Control of Hazardous Energy standard

A

OSHA standard that requires action so equipment cannot be activated (lockout) and signs or labels (tagout) are attached to dangerous equipment that should not be activated.

117
Q

Coordinated bargaining

A

When an employer bargains with several unions simultaneously but on a separate basis.

118
Q

Coordination of benefits

A

Eliminates the duplication of payments when an employee, spouse, or dependents have health coverage under two or more plans.

119
Q

Copayment

A

Specified percentage (typically 20% to 30%) of covered medical expenses that employee pays or fixed dollar amount that covered person pays each time he or she visits a physician or purchases prescription drugs.

120
Q

Copeland “Anti-Kickback” Act

A

Act that prohibits federal contractors from receiving kickbacks from employees or subcontractors for wages earned on federal projects.

121
Q

Copyright

A

Form of protection provided by the U.S. government to authors of “original works” to exclude others from printing or otherwise duplicating, distributing, or vending copies of their literary, artistic, and other creative expressions.

122
Q

Copyright Act

A

Act that defines the protection provided to authors of “original works” to exclude others from printing or otherwise duplicating, distributing, or vending copies of their literary, artistic, and other creative expressions, including through the various means of technology.

123
Q

Core competencies

A

Skills, knowledge, and abilities that employees must possess in order to successfully perform job functions that are essential to business operations.

124
Q

Corporate espionage

A

Act of spying or using spies to obtain secret or confidential information about a business competitor for commercial purposes.

125
Q

Corporate management compliance evaluation (CMCE)

A

Evaluation designed to ensure that qualified minorities and women do not encounter artificial barriers to future advancement into mid-level and senior corporate management.

126
Q

Corporate sabotage

A

Act of deliberately hampering, subverting, or otherwise hurting the efforts of another organization.

127
Q

Correlation

A

Measure that indicates the relationship between two variables.

128
Q

Cost-benefit analysis

A

Ratio of value created to cost of creating that value; allows management to determine the financial impact particular activities and programs have on an organization’s profitability.

129
Q

Cost-of-living adjustment (COLA)

A

Periodic compensation payment given to eligible employees regardless of their performance or organizational profitability; usually linked to inflation.

130
Q

Counseling

A

Form of intervention in which the emphasis is on the cause of a problem rather than on job performance.

131
Q

Coverdell Education Savings Account (ESA)

A

Trust created exclusively for the purpose of paying the qualified education expenses of a designated beneficiary.

132
Q

Criterion-related validity

A

Refers to the link between a selection device and job performance.

133
Q

Cultural noise

A

Failure to recognize responses of a candidate that are socially acceptable rather than factual.

134
Q

Davis-Bacon Act

A

Act that established prevailing wage and benefit requirements for contractors on federally funded construction projects.

135
Q

De minimis violation

A

Violation of an OSHA standard that does not have a direct impact on employees’ safety and health on the job.

136
Q

Deauthorization

A

Removes authority of a bargaining representative in a non-right-to-work state to negotiate or enforce a union security clause.

137
Q

Decentralization

A

Degree to which decision-making authority is given to lower levels in an organization’s hierarchy.

138
Q

Decertification

A

Means for employees to terminate union representation; removes union from its position as bargaining representative.

139
Q

Decreasing returns

A

Type of learning curve in which the amount of learning or skill level increases rapidly at first and then the rate of improvement slows.

140
Q

Deductible

A

Initial amount of covered medical expenses an individual must pay before receiving paid benefits under a health-care plan.

141
Q

Defamation

A

Injuring someone’s reputation by making a false and malicious statement; may be spoken (slander) or written (libel).

142
Q

Deferred compensation

A

Plan that provides income to employees at some future time as compensation for work performed now.

143
Q

Defined benefit plan

A

Plan that promises employee a retirement benefit amount based on a formula.

144
Q

Defined contribution plan

A

Plan in which the employer and sometimes the employee make an annual payment to the employee’s retirement plan account.

145
Q

Delphi technique

A

Forecasting technique that progressively collects information from a group without physically assembling the contributors.

146
Q

Departmentalization

A

Way an organization groups jobs to coordinate work.

147
Q

Developmental activities

A

Activities that focus on preparing employees for future responsibilities while increasing their capacity to perform their current jobs.

148
Q

Differential pay

A

Pay that is based on when the employee works (e.g., overtime pay, shift-pay differential) or where the employee works.

149
Q

Direct compensation

A

Pay that is received by an employee, including base pay, differential pay, and incentive pay.

150
Q

Directed election

A

Type of representation election ordered by the NLRB regional director after a preelection hearing.

151
Q

Directive interview

A

Type of interview in which interviewer poses specific questions to a candidate and keeps control.

152
Q

Disability

A

Physical or mental impairment that substantially limits major life activities.

153
Q

Disaster recovery plan

A

Guidelines and procedures to be used by an organization for the recovery of business operations when lost due to disasters such as earthquakes, fires, tornadoes, floods, hurricanes, terrorism, or epidemics.

154
Q

Disparate impact

A

Occurs when the selection rate for an employment decision works to the disadvantage of a protected class; also known as adverse impact.

155
Q

Disparate treatment

A

Occurs when protected classes are intentionally treated differently from other employees or are evaluated by different standards.

156
Q

Distance learning

A

Process of delivering educational or instructional programs to locations away from a classroom or site.

157
Q

Distributive bargaining

A

When parties are in conflict over an issue and the outcome represents a gain for one party and a loss for the other; each party tries to negotiate for the best possible outcome.

158
Q

Diversity

A

Differences in characteristics of people; can involve personality, work style, race, age, ethnicity, gender, religion, education, functional level at work, etc.

159
Q

Diversity training

A

Training designed to inform senior management and staff about diversity and to develop concrete skills that will facilitate enhanced productivity and communications among all employees.

160
Q

Divestiture

A

Sale by a company of an asset that is not performing well, that is not core to the company’s business, or that is worth more as a separate entity.

161
Q

Divisional structure

A

Organizational structure in which segments are separated by product, customer or market, or region.

162
Q

Dodd-Frank Wall Street Reform and Consumer Protection Act

A

Law that calls for fundamental changes in executive compensation disclosure, compensation committee independence, shareholder voting rights, and clawback provisions in publicly traded companies.

163
Q

Double breasting

A

When a common owner operates both union and nonunion businesses.

164
Q

Draw

A

Amount advanced on future commissions.

165
Q

Drug-Free Workplace Act

A

Requires federal contractors with contracts of $100,000 or more as well as recipients of grants from federal government to certify they are maintaining a drug-free workplace.

166
Q

Dual career ladders

A

Career development programs that identify meaningful career paths for professional and technical people whose preferences may be outside traditional management roles.

167
Q

Due diligence

A

Process of conducting an intensive investigation of an organization as one of the first steps in a pending merger or acquisition.

168
Q

Dues checkoff

A

Where employees agree in writing to an automatic deduction of dues from their paychecks.

169
Q

Duty of fair representation

A

Requires that unions act fairly on behalf of the employees they represent in negotiating and administering collective bargaining agreements.

170
Q

Duty of good faith and fair dealing

A

Imposes on each party in a contract an obligation for honesty in the conduct of the transaction.

171
Q

Duty of loyalty

A

Common-law precept that imposes on employees a duty to be loyal to the employer.

172
Q

Duty of successor employers or unions

A

Mutual bargaining obligation of an employer and a union when a majority interest in a unionized company is sold to another employer.

173
Q

E-learning

A

Delivery of formal and informal training and educational materials, processes, and programs via the use of electronic media.

174
Q

e-Verify

A

Internet-based verification system that allows employers to verify the employment eligibility of their employees regardless of citizenship.

175
Q

E. I. Dupont & Company

A

1993 NLRB ruling that held certain employee committees to be illegal because Dupont management circumvented the legally chosen employee representatives and usurped the union’s right to represent its members.

176
Q

Economic Growth and Tax Relief Reconciliation Act (EGTRRA)

A

Act that adjusts minimum vesting schedules, increases retirement plan compensation and contribution limits, permits catch-up contributions by participants age 50 or older in certain retirement plans, and modifies distribution and rollover rules.

177
Q

Electromation

A

1992 court decision that employers must deal cautiously with employee participation committees based on the NLRB’s interpretation of what constitutes a company-dominated labor organization.

178
Q

Electronic Communications Privacy Act (ECPA)

A

Act that makes it unlawful to intercept messages in transmission, access stored information on electronic communication services, or disclose this information.

179
Q

Ellerth v. Burlington Northern Industries

A

Court ruling that distinguished between supervisor harassment that results in tangible employment action and supervisor harassment that does not.

180
Q

Emergency Exit Procedures (Means of Egress) standard

A

OSHA standard that provides guidelines for preparing an emergency action plan and includes specifications regarding exits and maintenance of emergency systems.

181
Q

Emergency-shift pay

A

Extra pay that employees receive when they are called into work during an emergency (e.g., a power outage).

182
Q

Emotional intelligence (EI)

A

Ability of an individual to be sensitive to and understanding of the emotions of others and to manage his or her own emotions and impulses.

183
Q

Employee assistance programs (EAPs)

A

Employer-sponsored programs that deliver a variety of health-related services, which are provided by licensed professionals or organizations and offer employees a high degree of confidentiality.

184
Q

Employee Commuting Flexibility Act

A

Amendment to the Portal-to-Portal Act; clarifies that commuting time is not paid working time.

185
Q

Employee handbook

A

Explains major HR and employee policies and procedures and generally describes the employee benefits provided.

186
Q

Employee involvement (EI)

A

Planned and orderly attempt to link the shared interests of the employee and the organization for their mutual benefit.

187
Q

Employee participation programs (EPPs)

A

Programs to improve communication between employees and management and empower employees in some workplace decisions.

188
Q

Employee Polygraph Protection Act

A

Act that generally prevents employers engaged in or affecting interstate commerce from using lie detector tests either for preemployment screening or during the course of employment, with certain exemptions.

189
Q

Employee Retirement Income Security Act (ERISA)

A

Act that established uniform minimum standards for employer-sponsored retirement and health and welfare benefit programs.

190
Q

Employee stock-ownership plan (ESOP)

A

Stock plan structured as a form of ERISA-governed qualified retirement plan.

191
Q

Employees

A

Workers who are covered by Fair Labor Standards Act regulations as determined by the IRS.

192
Q

Employment branding

A

Process of positioning an organization as an “employer of choice” in the labor market.

193
Q

Employment contract

A

Agreement between an employer and an employee that explains the employment relationship.

194
Q

Employment offer

A

Makes the hiring decision official; should immediately follow the final decision to hire a candidate; formally communicated through an offer letter.

195
Q

Employment practices liability insurance (EPLI)

A

Protects an employer against claims by workers that their legal rights as employees of the organization have been violated.

196
Q

Employment-at-will

A

Common-law principle stating that employers have the right to hire, fire, demote, and promote whomever they choose for any reason unless there is a law or contract to the contrary and employees have the right to quit a job at any time.

197
Q

Enterprise management

A

Integrated processes and tools to allow information sharing and process management across functions, sometimes even with external partners, such as suppliers.

198
Q

Environmental scanning

A

Process that involves a systematic survey and interpretation of relevant data to identify external opportunities and threats.

199
Q

Epidemiology

A

Branch of medicine that investigates the causes and control of diseases in a population.

200
Q

Equal Pay Act (EPA)

A

Act that prohibits wage discrimination by requiring equal pay for equal work.