vocab ch 1

Question 1

a process in which an educational institution or program establishes credibility or legitimacy by complying with predetermined standards

Answer 1

accreditation

Question 2

helps manage the business affairs of the practice and includes categories, such as medical business practices, establishing patient, medical records, scheduling appointments, and practicing finance

Answer 2

administrative skills

Question 3

helps manage the business affairs of the practice and includes categories, such as medical business practices, establishing patient, medical records, scheduling appointments, and practicing finance

Answer 3

administrative skills

Question 4

One who assist the patient or acts on the patient’s behalf

Answer 4

Advocate

Question 5

an organization that promote professionalism and encourages and supports education, networking, and certification in the medical building and coding areas

Answer 5

American Academy of professional coders (AAPC)

Question 6

an organization that promote professionalism and encourages and supports education, networking, and certification in the medical building and coding areas

Answer 6

American Academy of professional coders (AAPC)

Question 7

Outwards or visible persona that a person gives to other individuals

Answer 7

Appearance

Question 8

Outwards or visible persona that a person gives to other individuals

Answer 8

Appearance

Question 9

A term used to describe professional characteristics or attitudes that are expected in particular professions

Answer 9

Behaviors

Question 10

these are skills that are an extension of the providers responsibility, and can be divided into fundamental practices, diagnostic procedures, and patient care

Answer 10

Clinical

Question 11

being prudent and conscious, revealed and confidence; secret information – especially in regards to speech

Answer 11

confidential

Question 12

put yourself in another person shoes; think about what is best for the patient

Answer 12

Empathetic

Question 13

put yourself in another person shoes; think about what is best for the patient

Answer 13

Empathetic

Question 14

The skills that are necessary, regardless of whether one is working in a clinical or administrative capacity. They include legal functions, communication, skills, the ability to deliver education, and operational function.

Answer 14

General skills

Question 15

Medical assistance work as _____ when they perform both clinical and administrative duties, in addition to general responsibilities

Answer 15

Generalist

Question 16

characteristics that are inherent or natural, while others must be learned

Answer 16

Innate

Question 17

A term used to describe the theoretical portion of an educational program

Answer 17

Knowledge based

Question 18

an integral member of the healthcare delivery team, qualified by education and experience to work in the administrative office, the examining room, and the physicians office laboratory

Answer 18

Medical assistant

Question 19

The credential given by the national center for competency testing to successful candidates that passed the NCMA exam

Answer 19

National certified medical assistant

Question 20

A national certifying organization, that certifies medical assistants and other healthcare professionals, after successful completion of a certification

Answer 20

National certified center for competency testing (NCCT)

Question 21

A team based model of care led by a personal physician, who provides continuous and coordinated care throughout a patient’s lifetime to maximize health outcomes

Answer 21

patient centered medical home

Question 22

The person that oversees the patient healthcare, often physician, physician assistant, or nurse practitioner

Answer 22

Provider

Question 23

principles of self boundaries of the profession

Answer 23

Scope of practice

Question 24

A person who documents by hand or enters data into the EHR as a professional and helps provider keep track of record

Answer 24

Scribe

Question 25

A term used to describe procedures that are taught in an educational program or work setting

Answer 25

Skills

Question 26

being able to perceive a situation, and know the right thing to do or say. ____ is especially difficult and important when dealing with people.

Answer 26

Tacked

Question 27

Works cooperative with groups of people

Answer 27

Team player

Question 28

an assortment of skills, tools, and practices used to manage time during daily activities, and when accomplishing specific projects

Answer 28

Time management

Question 29

ambulatory care that takes care of patience with acute illnesses or injury, and those with minor emergencies used quite often when patients can’t get to see their own provider

Answer 29

Urgent care center