Viking Cruises Flashcards
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How many Viking Ships in fleet and what are their names
6 and the names are Sea, Sun, Sky,Orion,Jupitor,star
How many passengers and crew does viking have
930 guests and 602 crew
Why cruise with Viking?
The World’s Leading Small Ship Cruise Line
Our intimate, inclusive cruise itineraries are designed to help you explore and engage with your destination through its food, culture, countryside and customs. Here is some of what we feel defines the Viking Difference.
What Viking is not?
When most cruise lines are building bigger and more over-the-top ships offering a multitude of experiences to a broad spectrum of ages, we provide you with all that you need, and nothing you do not.
What are the not’s of Viking?
- no casinos,
2.no umbrella drinks,
3 no kids under 18,
4 no photographers,
5.no art auctions,
6.no charge for wifi,
7 no charge for beer and wine at lunch and dinner, - no charge for speciality restaurants,
9.no smoking
10 No formal nights, butlers - No charge for Laundreys
12 No waiting in line
13 no nickel and diming
What is the Viking’s way
With more itineraries in more destinations worldwide, we offer behind-the-scenes insights and opportunities that set us apart from other travel companies. In addition to our included tours of must-see cultural highlights, we also go beyond, sharing with you The Viking Way® with our Local Life, Working World and Privileged Access® experiences—opening doors to people and places otherwise difficult to visit.
What are the specifications of the Viking Ships
Only 930 guests
Length: 745 feet
Beam: 94.5 feet
Class: Small ships
How Many Decks?
10 - 9 and the 10th deck is called A
What is on deck 1?
The Spa The Shops The Fittness Centre The Salon The Viking Living Room The Viking Bar Guest Services
What is on deck 2?
The Theater & Bar Cinema 1 & 2 Torshavn The Shops Atrium The Restaurant Wraparound Promenade
What is on deck 3?
Staterooms 3000-3097
Self-service launderette
Atrium (top level)
What is on deck 4?
Staterooms 4000-4123
Self-service launderette
Explorer Suites two in front
and two in aft
What is on deck 5?
Staterooms 5000-5111
Self-service launderette
What is on deck 6?
Navigational Bridge
Staterooms 6000-6099
Self-service launderette
Staterooms 6020 and 6021 are ADA staterooms. Room configuration varies; ask for details.
What is on deck 7?
Main Pool (with retractable roof) Explorers’ Lounge (main level) Wintergarden Aquavit Terrace (with al fresco dining) Infinity Pool & Hot Tub
What is on deck 8?
Staterooms 8000-8019
Explorers’ Lounge (upper level)
What is on deck 9?
Outdoor Gym & Yoga Area
What are the different types of Suites? and their relative abbrivations?
Verandah Suite = Abbrivation? is V1 and V2
Deluxe Verandah Suite = Abbrivation? DV1, DV2, DV3,DV4 and DV6
Penthouse Verandah Suite = Abbriavation? PV1, PV2,PV3
Penthouse Juniour Suite = Abbrivation? PS1,PS2,PS3
Explorer Suite = Abbrivation? OS, ES1, ES2, ES3
What awards has Viking Cruises been awarded since launching ?
WORLD’S BEST AWARDS - 2018, 2017, 2016
For the third year in a row, Viking was named a #1 Ocean Cruise Line by Travel + Leisure readers in the World’s Best Awards 2018. This award reinforces our position as a formidable industry leader.
Viking won the same Ocean Cruise Line award in 2016 and 2017, overtaking the spot previously held by a luxury cruise line for 20 years. Viking is immensely proud of receiving this honor just one year after its first oceangoing vessel, Viking Star, set sail on her maiden voyage.
Did you know?
- Viking has been rates the #1 choice of cruisers by cruise critic - 10 out of 12 cruise critic categories
- A Travel + Leisure World’s Best
- Newest Small Ship Fleet
- Spacious All Veranda Staterooms
- Abundant Dining Options
- More Time in More Ports
- The Best Value at Sea
How many dining venues are onboard Viking?
10 + Room service
Can you name them?
The Kitchen Table - location Deck 1
The Restaurant - Location Deck 2 (the aft of the ship) the main dining venue
The Chef’s table - Location Deck 1
Manfredi’s - Location Deck 1
what are the closing questions?
Would you like to move forward?
- Are you ready to get started?
- Can we go ahead?
- We can start the process today with a credit card if you’d like.
- Should we go ahead and secure that cabin?
- You’re free to make changes up to 4 months prior to departure. Your booking is not etched in stone. Let’s reserve it so we don’t lose it.
- Let’s get this off your plate and start the paperwork. What do you think?
- Let’s start the process so you can get back to enjoying this beautiful ship. Sound good?
How do you handle the objection “am I getting a good deal”
Viking is a spectacular value for the money. you get so much value e.g. free beer and wine with lunch and dinner, free shore excursion in every port, no charge for speciality restaurants, longer time in port by far! Viking Cruise fares are highly inclusive, offering wine and beer with meals, complimentary Wi-Fi and an excursion in every port at no extra cost. Their intimate cruise itineraries are designed to help clients explore and engage with each destination through its food, culture, countryside and customs.List the inclusions. Contrast against competition. 8 day cruises require a lot of travel in a short amount of time. 15
days allow you to relax and enjoy, and the per diem cost is typically lower than on a shorter cruise.
