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viasinc Flashcards

Learning sabre- lesson 1 to 3

1
Q

HCC” “C” “/” COUNTRY NAME
HCC C / AUSTRIA
“HCC” “C” “/” COUNTRY NAME
HCC C / AUSTRIA

A

Encoding a country name

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2
Q

HCC C / COUNTRY CODE

HCC C / IT

A

Encoding a two letter country code

.

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3
Q

Sign the agent in to the computer (a password is then entered

A

.

SI*1234

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4
Q

Sign the agent out of the computer.

A

SO*

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5
Q

Switch to agent assembly area “C

A

¤C

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6
Q

Display the three-letter city code for Perth

A

W/-CCPERTH

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7
Q

Display the three-letter code for Gatwick Airport

A

W/-APGATWICK

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8
Q

Display the two-letter ai rline code for Southwest

A

W/-ALSOUTHWEST

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9
Q

Decode the city code “YWH”

A

W/*YWH

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10
Q

Decode the airline code “VS”

A

W/*VS

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11
Q

Encode the aircraft equipment named Cessna

A

W/EQ-CESSNA

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12
Q

Decode the aircraft equipment code AB3

A

W/EQ*AB3

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13
Q

Decode the state code MI

A

HCCMI

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14
Q

Encode the state name Arizona

A

HCCARIZONA

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15
Q

Encode the country name Austria

A

HCCC/AUSTRIA

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16
Q

Decode the country code IT

A

HCCC/IT

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17
Q

display the PNR for passenger Smith

A
    • SMITH .

The purpose of this entry is to retrieve a stored PNR from the database and display it on your screen.

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18
Q

PNR consists of five basic fields

A

They are, from top to bottom, a name field, an itinerary, a ticketing arrangement field, a phone field and a received-from field.

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19
Q

The /E at the end of each segment

A

means that the segment may be ticketed electronically

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20
Q

one-character codes for the days of the week .

A 
M Monday 
T Tuesday
W Wednesday 
Q Thursday 
F Friday 
J Saturday 
S Sunday
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21
Q

indicates that this field may contain either a ticketing date or a time limit.
A ticketing date, is used to advise how and when a ticket is to be issued for the given itinerary.
A time limit, on the other hand, will cause the reservation to cancel itself if a ticket is not issued by a certain date and time

A

TKT/TIME LIMIT

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22
Q

last six letters in the source line form the record locator

A

is the PNR’s identification number. Every PNR has a unique record locator..

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23
Q

Ignore the PNR

A

I

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24
Q

appearing in the lower right-hand corner of the display. This symbol indicates that the display is too long to be seen all at once.

A

Cross of Lorraine (¥

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25
Q

move down

A

MD

26
Q

the entry to retrieve and display the PNR for passenger Gruber

A
    • Gruber
27
Q

Address field

A

The PNR item displayed in highlight is an agency address

Passenger addresses, on the other hand, are most often entered into the remarks field.

28
Q

This field is used for recording special service information intended for airlines other than AA. Any information placed in this field will be transmitted to the departure lounge of the specified airline.

A

GENERAL FACTS, or GFAX, field

29
Q

The AFAX field in this PNR indicates that the passenger has requested vegetarian

A

VLML

30
Q

stands for “special meal

A

code SPM

31
Q

difference between the AFAX field and the GFAX field

A

AFAX messages are sent to AA only, while GFAX messages are sent to all other airlines.

32
Q

contains the pseudo city code for this agency, along with the name you requested

A

Y2VS-JOHNSON

33
Q

CK ITEM NUMBER

  • 2
A

Retrieve a PNR from a Similar Name List

34
Q

to redisplay the similar name list.

A

*L

35
Q

Table of miscellaneous PNR retrieval entries

A
  • -2JUL-HUTTON Retrieve a PNR with a specific departure date
  • -A2E0-HUTTON Retrieve a PNR created at a specific branch office
  • -XXXX-HUTTON Retrieve a PNR created at any branch office
  • AC23/2JUL-HUTTON Retrieve a PNR with a specific flight and departure date
36
Q

CK HYPHEN DATE HYPHEN LAST NAME

* - 2JUL - SPENCER

A

retrieving a PNR using a specific departure date

37
Q

PNR using a pseudo city code of a branch office

A

ICK HYPHEN PSEUDO CITY CODE HYPHEN NAME
* - A2E0 - SHELLHORN

thIS entry would retrieve the PNR for passenger Shellhorn built at branch office A2E0.

38
Q

CK HYPHEN LETTERS “XXXX” HYPHEN NAME

* - XXXX - SHORE

A

entry to retrieve a PNR at any branch office

39
Q

retrieving a PNR by flight number and date

A

ICK AIRLINE FLIGHT NUMBER SLASH DATE HYPHEN NAME
* AC 233 / 2JUL - ALBERT

The purpose of this entry is to locate and retrieve the PNR containing the specified passenger name and flight, departing on the specified date.

40
Q

retrieving PNRs created by airline reservation agents

A

ICK AIRLINE FLIGHT NUMBER SLASH DATE HYPHEN NAME

* AC 233 / 2JUL - ALBERT

41
Q

LETTER “A”

* A

A

redisplay the PNR

42
Q

*N

A

only the name field of a PNR

43
Q

Itinerary portion of a PNR

A

ICK LETTER “I”

* I

44
Q

Display passenger data field

A

ICK LETTER “P”

* P

45
Q
  • H
A

Display PNR history

46
Q

XS and AS

A

XS preceding a segment means “canceled segment. and AS preceding a segment means “added segment

47
Q
  • _ Last name
A

If a PNR has been removed from the agent assembly area

48
Q

Display only the itinerary of a PNR

A

*I

49
Q

GDS

A

is a worldwide distribution network, similar to CRS, computer reservation system. It contains :

ATPCO- Airfare data
OAG- Flight schedule data
INNOVATA- Flight schedule date

50
Q

W / - CC CITY NAME

A

Encoding a city name

51
Q

W /- AP AIRPORT NAME

A

Encoding Airport name

52
Q

W / - AL AIRLINE NAME

A

Encoding AIRLINE NAME

53
Q

FIND THE AIRPORT CODE FOR HEATHROW

A

W / - AP HEATHROW

54
Q

DECODING

A

IS THE PROCESS OF LEARNING A NAME BY ENTERING A CODE

55
Q

DECODING CITY OR AIRPORT CODE

A

W / * CITY OR AIRPORT CODE

56
Q

DECODING AN AIRLINE CODE

A

W / * AIRLINE CODE. THE PURPOSE OF THIS ENTRY IS TO DETERMINE THE AIRLINE ASSOCIATED WITH A TWO-LETTER AIRLINE CODE AND DISPLAY THIS INFORMATION ON YOUR SCREEN

57
Q

DECODING AIRCRAFT EQUIPMENT

A

W / EQ - BOEING AS IN THE NAME OF THE AIRCRAFT.

58
Q

W / EQ * EQUIPMENT CODE

A

DECODING AIRCRAFT EQUIPMENT CODE

59
Q

HCC STATE NAME

A

ENCODING A STATE

60
Q

HCC STATE CODE

A

DECODE A TWO LETTER STATE CODE

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