vhuirdsvhbsiruozdlbvghsido 7 Flashcards

1
Q

To clean laptops, which two products are recommended? (Choose two.)

A
  • cotton swabs
  • mild cleaning solution
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2
Q

What are three common input devices found on laptops? (Choose three.)

A
  • touchpad
  • fingerprint reader
  • web camera
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3
Q

Which two statements are true of a laptop CPU when compared to a desktop
CPU? (Choose two.)

A
  • Laptop CPUs use smaller cooling devices.
  • Laptop CPUs are designed to produce less heat.
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4
Q

A technician has been asked to decide which laptop components should be
cleaned on a monthly basis as part of a maintenance routine. What are two
examples of components that should be included? (Choose two.)

A
  • exterior case
  • keyboard
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5
Q

What are two methods typically used on a mobile device to provide internet
connectivity? (Choose two.)

A
  • cellular
  • Wi-Fi
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6
Q

A customer brings a laptop into a computer repair shop. The technician can tell
that the laptop is powered on by the power light, but nothing displays on the
screen. What are two possible issues that could cause this symptom? (Choose
two.)

A
  • The laptop has gone into sleep mode.
  • The screen cutoff switch needs cleaning or is damaged.
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7
Q

Which type of RAM modules are designed for the space limitations of laptops?

A

SODIMMs

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8
Q

What is a design consideration for mobile CPUs used in laptops compared with
desktop CPUs?

A

They require smaller cooling mechanisms than desktops do.

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9
Q

Which protocol can be used to transfer messages from an email server to an
email client?

A

POP3

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10
Q

What is a characteristic of laptop motherboards?

A

Laptop motherboards are proprietary.

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11
Q

What device setting is used to share the cellular WAN connection of a phone in
order to allow other devices to connect to the Internet?

A

mobile hotspot

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12
Q

Which laptop component is commonly found in the laptop lid?

A

Wi-Fi antenna

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13
Q

What is the purpose of a digitizer in a mobile device?

A

to convert user touch actions to digital input signals

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14
Q

What type of backlight is used in an LED display?

A

LED

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15
Q

Where is an integrated microphone normally located on a laptop?

A

in the top of the display

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16
Q

Which ACPI state turns the CPU and RAM off and copies the contents of RAM
to a temporary file on the hard disk?

A

S4

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17
Q

What could be used in conjunction with a laptop in order to read flash media?

A

card reader

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18
Q

Which step would be important in the removal of laptop memory?

A

Press outward on the clips that hold the memory module.

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19
Q

Which laptop component would be considered an FRU?

A

display

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20
Q

Which characteristic should be considered when a replacement mobile device
battery is being selected?

A

It has the same power ratings.

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21
Q

Which specialized mobile device is commonly used with VR and AR?

A

headset

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22
Q

Which cellular technology supports speeds up to 20 Gbps?

A

5G

23
Q

A technician is configuring a device and the device shows that it is pairing.
Which mobile technology is being used?

A

Bluetooth

24
Q

Which app is used to synchronize data to an iOS-based mobile device?

A

iTunes

25
Q

A technician has been called on site to help a user who has a laptop problem. At
which point should the technician look online for additional possible solutions to
a laptop problem?

A

after testing a theory to determine the cause

26
Q

An employee wants to include pictures and documents when sending email
messages on a mobile device. What technology allows this task to be
accomplished?

A

MIME

27
Q

A lawyer wants to give a laptop the ability to connect to the internet through the
cellular network. What technology allows this task to be accomplished?

A

mobile hotspot

28
Q

A lawyer wants to enable a smartphone to be used as a hands-free device. What
technology allows this task to be accomplished?

A

Bluetooth

29
Q

A doctor wants to use a cell phone for entertainment without connecting to any
networks. What technology allows this task to be accomplished?

A

airplane mode

30
Q

A doctor wants to make a backup copy of all of the data on a mobile device.
What technology allows this task to be accomplished?

A

cloud service

31
Q

A student wants to make a backup copy of all of the data on a mobile device.
What technology allows this task to be accomplished?

A

cloud service

32
Q

A student wants to make mobile phone calls over a wireless data network based
on 802.11 technology. What technology allows this task to be accomplished?

A

Wi-Fi calling

33
Q

A salesperson wants to make mobile phone calls over a wireless data network
based on 802.11 technology. What technology allows this task to be
accomplished?

A

Wi-Fi calling

34
Q

A salesperson wants to embed the location on a digital photograph to record
where it was taken. What technology allows this task to be accomplished?

A

geotagging

35
Q

A manager wants to have a laptop with touchscreen capabilities. What
technology allows this task to be accomplished?

A

digitizer

36
Q

A student wants to make a backup copy of all of the data on a personal mobile
device. What technology, product, or setting allows this task to be
accomplished?

A

cloud service

37
Q

An employee wants to find an alternate route home because the usual route is
blocked by an accident. What technology, product, or setting allows this task to
be accomplished?

A

GPS

38
Q

A salesperson wants to embed geographical location metadata onto various
media such as photographs and videos. What technology, product, or setting
allows this task to be accomplished?

A

geotagging

39
Q

A lawyer wants to give a laptop the ability to access the internet through a
cellular network. What technology, product, or setting allows this task to be
accomplished?

A

mobile hotspot

40
Q

A manager wants to purchase a specialized mobile device for a new VR game.
What technology, product, or setting allows this task to be accomplished?

A

headset

41
Q

An executive wants to enable a cell phone to be used as a hands-free device.
What technology, product, or setting allows this task to be accomplished?

A

Bluetooth

42
Q

An analyst wants to communicate with the company while exercising and be
able to track personal physical activity. What technology, product, or setting
allows this task to be accomplished?

A

smartwatch

43
Q

A student wants to make a backup copy of all of the data on a personal mobile
device. What technology, product, or setting allows this task to be
accomplished?

A

cloud service

44
Q

An employee wants to pay for a product just by tapping a smartphone on a
sensor. What technology, product, or setting allows this task to be
accomplished?

A

NFC

45
Q

A salesperson wants to embed geographical location metadata onto various
media such as photographs and videos. What technology, product, or setting
allows this task to be accomplished?

A

geotagging

46
Q

A technician working on a cell phone must provide documentation regarding the
phone. Where would the technician find the IMSI information?

A

on the SIM card or programmed on the phone

47
Q

An entrepreneur is opening a computer store in a small town and wants to
display a few laptops in the store, but is concerned about security. What physical
laptop feature might assist in addressing this issue?

A

security slot

48
Q

A technician is troubleshooting a laptop with an unresponsive touchscreen.
What could be the probable cause?

A

The screen is dirty.

49
Q

A technician is working on a laptop and the GPS is not functioning. What is a
probable cause for this situation?

A

A service is disabled.

50
Q

A technician is working on a laptop and the GPS is not functioning. What is a
probable cause for this situation?

A

Airplane mode is turned on.

51
Q

A technician is working on a laptop and an app is not loading. What is a
probable cause for this situation?

A

An app needs to be restarted.

52
Q

A technician is working on a laptop and an error message about decryption
appears when opening an email. What is a probable cause for this situation?

A

A digital certificate is missing.

53
Q

A technician is working on a laptop and an error message about decryption
appears when opening an email. What is a probable cause for this situation?

A

The security certificate is not recognized.