VET Task 7 - Letter of Complaint Flashcards by Natalie Cardaci

Q

la gita

A

the tour

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Q

la partenza

A

the departure

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Q

sempre fredda

A

always cold

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Q

subito

A

immediately

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Q

troppo costoso

A

too expensive

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Q

terribile

A

awful

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Q

vecchio

A

old

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Q

antiquato

A

old fashioned

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Q

puzzava

A

was smelly

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Q

prima

A

before

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Q

non ho potuto vedere

A

I couldn’t see

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Q

l’arrivo

A

the arrival

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Q

gentilissima/o signora/e

A

Dear Madam/Sir (formal)

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Q

Le scrivo riguardo

A

I’m writing to you regarding

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Q

le mie recenti esperienze

A

my recent experiences

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Q

una vacanza

A

a holiday

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Q

un viaggio

A

a trip

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Q

organizzato dalla vostra agenzia

A

organised by your agency

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Q

un giorno

A

a day

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Q

una settimana

A

a week

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Q

sono appena ritornato/a

A

I just returned

Q

l’albergo

A

the hotel

Q

era

A

it was (imperfect)

Q

avete scelto

A

you chose

Q

sporco

A

dirty

Q

malissimo

A

awful

Q

Inghliterra

A

England

Q

i biglietti

A

the tickets

Q

una sera

A

an evening

Q

un mese

A

a month

Q

il mio iteneraio

A

my itinerary

Q

quando sono arrivata

A

when I arrived

Q

in efetti

A

in fact

Q

sono stata informata

A

i was informed

Q

il mio volo

A

my flight

Q

fine

A

the end

Q

provvedere

A

attend to

Q

la ringrazio

A

I thank you

Q

la partenza dall’aereo

A

the plane departure

Q

il volo

A

the flight

Q

vorrei essere rimborsata

A

I would like to be reimbursed

Q

per il costo

A

for the cost

Q

Lei può trasferire i soldi nel mio conto

A

Could you transfer the money into my account

Q

per favore

A

please

Q

distinti saluti

A

best regards

Q

Le scrivo per fare reclamo riguardo le mie recenti esperienze

A

I am writing to make a complaint about my recent experiences

Q

L’Italia

A

Italy

Q

Spagna

A

Spain

Q

sono di Italia

A

I am from Italy

Q

vengo dall’Italia

A

I am from Italy

Q

fila

A

row

Q

posto

A

seat