Verbal and Non-verbal De-escalation

Question 1

ICMP

Answer 1

Individual crisis management plan

Question 2

Co-regulation

Answer 2

The process by which the adult caregiver soothes and and calms the child down.

Question 3

Self-regulation

Answer 3

When children are able to manage their emotions on their own.

Question 4

Setting conditions

Answer 4

Anything that makes challenging behavior more or less likely to occur. Ex: A room that is too hot or too crowded, reminders of a traumatic event, medication-related problems, or physical discomfort.

Question 5

Baseline behavior

Answer 5

A normal state of functioning that is specific to that child. Some children and young people have high levels of anxiety and stress when they are at baseline.

Question 6

Crisis

Answer 6

A turning point that can lead to a better or worse situation.

Question 7

Goals of TCI

Answer 7

1) Emotional and behavioral support 2) teach more constructive ways

Question 8

The 2nd stage of The Stress Model of Crisis

Answer 8

1) Baseline - Identify when the child is in a situation heading for crisis by being familiar with their baseline behavior. Thus, you know when they are deviating from that.

Question 9

The 2nd stage of The Stress Model of Crisis

Answer 9

2) Triggering event - Young people and children who are already struggling and experiencing high levels of stress as they attempt to cope with everyday challenges are more likely to react negatively or emotionally to frustration or to a challenging situation.

Question 10

The 3rd stage of The Stress Model of Crisis

Answer 10

3) Escalation phase - During this phase the child may be showing signs of loss of control such as yelling or withdrawing, demanding or destroying property.

Question 11

The 4th stage of The Stress Model of Crisis

Answer 11

4) Outburst phase - the child may explode in a manner that could be dangerous to other children and staff.

Question 12

The 5th stage of The Stress Model of Crisis

Answer 12

5) Recovery phase - The child begins to calm down. Three possible outcomes in all crisis situations.

Question 13

1st outcome of the recovery phase

Answer 13

1) Lower outcome - The young person was damaged by the crisis or by the way in which it was handled or ignored

Question 14

2nd outcome of the recovery phase

Answer 14

2) No change - The crisis was handled however the child did not learn from the situation

Question 15

3rd outcome of the recovery phase

Answer 15

3) Higher outcome - Intervention occurred in a therapeutic manner

Question 16

What are the 4 questions we ask ourselves before intervening?

Answer 16

1) What am I feeling now?
2) What does this child feel, need or want?
3) How is the environment affecting the child?
4) How do I best respond?

Question 17

Nonverbal Techniques

Answer 17

use of silence, nods, facial expression, physical closeness, and eye contact

Question 18

1st stage of the Conflict cycle

Answer 18

Stressful incident - Something happens or the young person is in a situation that is stressful.

Question 19

2nd stage of the conflict cycle

Answer 19

child’s feelings - stress evokes strong feelings and anxieties resulting in discomfort.

Question 20

3rd stage of the conflict cycle

Answer 20

child’s behavior - the child does not have healthy, productive ways of coping with these feelings and exhibits pain-based behaviors to try to reduce the stress and take control of the situation.

Question 21

4th stage of the conflict cycle

Answer 21

Adults reaction/response - How the adult reacts or intervenes determines whether the child receives the assistance he or she needs to handle the painful feelings or if the stress escalates

Question 22

Types of aggression

Answer 22

reactive aggression or proactive aggression

Question 23

Nonverbal behavior

Answer 23

Eye contact, body language, personal space, height and gender, sensitivity to cultural issues, controlling verbal and nonverbal messages

Question 24

Elements of a violent situation

Answer 24

target, level of stress, trigger, weapon