Verbal and Non Verbal Communication Flashcards

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1
Q

Process of acting on information, of creating meaning in both verbal and non.

A

Communication

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2
Q

Communication Process

A

Sender - Message (noise) - Receiver - Feedback

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3
Q

Types of noise in communication (4)

A
  • Physical
  • Physiological
  • Psychological
  • Cultural
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4
Q

2 latin words: multi (many) media (in the middle)

A

Multimedia

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5
Q

Use of words to share info with others.

A

Verbal

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6
Q

Conveying message without the use of words
Convey emotional states and complement verbal messages

A

NonVerbal

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7
Q

Types of NonVerbal (10)

A
  • Facial Expressions
  • Eye contact
  • Kinesics (Body Movement)
  • Hand Gestures
  • Physical Appearance
  • Proxemics (Physical Distance)
  • Posture
  • Paralanguage (Vocalics)
  • Haptics (Touch)
  • Physiology (Changes)
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8
Q

4 Zones of Proxemics (Physical Distance)

A
  • Intimate
  • Personal
  • Social
  • Public
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9
Q

Posture

A

Attitude
Emotional State

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10
Q

Aspect of sound of a voice outside a direct verbal translation of words being spoken. (6)

A

Paralanguage (Vocalics)
-tone
-pitch
-volume
-rate
-accent
-filler words

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11
Q

CODE WHAT

A

Code swtcihing, Not code mixing

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