VCC Game Day [deck 3] Flashcards
You are speaking with the Mother of an underage Case, and she hands the phone to her child. You should proceed with the interview as normal
True
You are calling a Case on their Final Day of Isolation. They have reported that their symptoms have resolved, but they would like assistance finding vaccination locations - you can refer them to CSS.
True
You are calling a Case in Saratoga County on their last day of Isolation. Although they are not reporting any instance of fever, they have mentioned that they have recently started experiencing sever headache, and nausea. You should extend their Isolation Release date to a full 10 days.
False
A Case answers your call, and states that they have already been contacted by someone from the County. You should apologize for bothering them and end the call, and add a note to the file stating this
False
Case Interviewers are able to send Isolation Release Orders to eligible Cases, via a Final Day Daily Follow-Up Call
True
An immune compromised Case may be released from Isolation if no new, and/or worsening symptoms are present at the time of their Final Day Call on the 5th day of their Isolation period
False
You must send an email from your DOH account once every 30 days, or you/it will be de-provisioned (aka zapped!)
True
You are not to call a Case back to acquire information not obtained/forgotten during their interview
False
All Case Interviewer Notes should begin with “VCC CI”
True
The Isolation Release Notice can be mailed to a Case, just as long as the Case can provide a valid mailing address
False
You should only indicate that a CSS Hub Referral is “Pending” when this section is triggered at the bottom of the Case Interview
False
Case Interviewers should only adjust the Release Dates of individuals who do not want to wear a mask during their Isolation period
False
When submitting multiple Workflows for a Case, a Case Interviewer should implement a hierarchical approach
True
Individuals residing on Tribal/First Nation land in Franklin County are not to be interviewed by members of the VCC Case Investigation Team
True
THE DISPOSITION “PARTIAL COMPLETION” SHOULD BE USED WHEN A CASE CONFIRMS THEIR IDENTITY, BUT IS UNABLE TO CONTINUE THE INTERVIEW
False