Values of care in health and social care settings

Question 1

List the values of care in health and social care settings.

Answer 1

1)Promoting equality and diversity.
2)Promoting individual rights and beliefs.
3)Maintaining confidentiality.

Question 2

How to promote equality and diversity?

Answer 2

Equality - Staff using non-discriminatory language or behaviour. Access to care services for everyone, ramp for wheelchair users, information leaflets in a range of languages, braille or font and hearing loops.

Diversity - Offer choices, menu with a range of food/dietary/allergy needs, variety of activities in care homes.

Question 3

How to maintain confidentiality?

Answer 3

Private information shared by care workers on a need-to-know basis only. Information about an individual should by kept in a score filing cabinet or password protected on an iPad or computer that only care workers directly involved have access to.

Question 4

How to promote individual rights and beliefs?

Answer 4

Rights - Mobility, dietary and communication needs are met, make sure all areas are accessible for everyone, not make decisions for people/ask them, female or male staff available to meet cultural requirements.

Beliefs - All homes celebrate range of festivities Eid, Chinese new year, Hanukkah, Christmas, have a prayer room, culture and dietary needs are met.