Value Stream Map - Current Flashcards

1
Q

A ______ ______ consists of all activities an org must complete to generate a product, from start to finish.

A

Value Stream

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2
Q

A value stream can be broken down into what three distinct flows that are often described via the acronym _______.

A
  1. Material
  2. Product or Service Trnsfmtn
  3. Information supporting…

SIPOC

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3
Q

Determination of product families must be done, not from a marketing, but from a _______ perspective.

A

process

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4
Q

Product or service families share at least ______% of their steps.

A

80

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5
Q

Takt Time is the daily net available time a _______ _______ is operating divided by the average daily _______ _______ for a product or service.

A

value stream / customer demand

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6
Q

T or F

For an affective Value Stream mapping exercise, following a quick familiarization pre-walk, all team members must walk the stream from the last to first process. Process data and times collected must be detailed and based only on actual observations.

A

T

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7
Q

T or F

Should an irregularity develop during a value stream walk, it is acceptable to use estimations of normal procedures and times to continue the normal operations walk through process.

A

F - Estimations are not allowed

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8
Q

T or F

Current System Value Stream Mapping (CSVSM) is best initiated at the enterprise level to understand the big picture and for simplicity.

A

F - CSVSM should be initiated on a local level process.

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9
Q

T or F

A CSVSM graphically represents the flow of materials, flow of info, and transformational processes to gain consensus on where value is added and waste exists through highlighting process cause and effect relationships.

A

F - Process cause and effect relationships are not highlighted.

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10
Q

What are the two significant differences for a transactional (office) value stream from a manufacturing one?

A
  1. Indeterminate as-needed work flow

2. Employees multi-task, thus work multiple value streams simultaneously

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