Value From Market Opportunities 2.2 Flashcards

1
Q

Who are marketing stake holders?

A
customers
shareholders
distributors
managers
suppliers
employees
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2
Q

what is identifying value?

A

finding customer need that the company can fulfill better than rival

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3
Q

What are the value creation process?

A

Identifying value
designing value
communicating value
delivering value

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4
Q

what is design value?

A
involves
developing actual product
defining brand
setting price
deciding sales promotion
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5
Q

What is communicating value?

A

involves informing relevant marketing entities about the offering. ex: stakeholders

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6
Q

what is delivering value?

A

involves bringing the offering to target customers through distribution channels.

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7
Q

How to create value for customers?

A

Understanding the customer (potential customer, needs, wants, etc)

use segmentation, targeting, and positioning strategies.

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8
Q

What are the market segmentation

A

geographic
behavioral
psychographic
demographic

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9
Q

What is geographic segmentation?

A

Based on geography such as climate, city, language and population

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10
Q

What is behavioural segmentation?

A

based on actual purchase or consumption

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11
Q

What is psychographic segmentation?

A

based on variables such as lifestyles, motives, and personality attributes

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12
Q

what is demographic segmentation?

A

based on population characteistic such as age, education and income.

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13
Q

What is target markets?

A

target marketing is based
identifying,
understanding
developing segments of the total market.

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14
Q

what is value co-creation?

A

refers to the collaboration between the company and their customers

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15
Q

What is Competitive advantage?

A

is an advantage over competitors gained by offering consumer a greater value.

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16
Q

what are the generic strategies?

A

Cost leadership
differentiation
cost focus
differentiation focus

17
Q

what is cost leadership?

A

The most competitive company in cost in the market.(low prices)

increasing efficiency

18
Q

What is differentiation?

A

a distinctive company recognised for uniqueness for quality and personality

19
Q

what is cost focus?

A

be very competitive in cost in a particular product

20
Q

what is differentiation focus?

A

have a differentiated product

21
Q

What are the alternatives and options for growth? (ANSOFF MATRX)

A

market penetration
product development
market development
diversification

22
Q

what is market penetration?

A

increasing the value of business with existing customer in existing markets
(lowest risk)

23
Q

what is market development?

A

taking existing product to new market

24
Q

what is product development?

A

introducing new products to existing customer

25
Q

what is diversification?

A

moving into new products and new markets at the same time.

most risk of growth