Valor

Question 1

What is the screen size of the Valor PayTech VL100?

Answer 1

The VL100 has a 3.5” touchscreen display.

Question 2

What connectivity options does the Valor PayTech VL100 offer?

Answer 2

The VL100 offers Ethernet and Wi-Fi connectivity.

Question 3

What payment features are supported by the VL100?

Answer 3

he VL100 supports cash discounting, dual pricing, surcharging, EBT, and bill splitting.

Question 4

What customer engagement tools are built into the VL100?

Answer 4

The VL100 includes digital signature capture, SMS/email receipts, feedback, and marketing tools.

Question 5

is there fee for SMS Solution?

Answer 5

the solution is free no additional charges for the merchant or the customers.

Question 6

what is the features from SMS & Email Marketing Opportunities

Answer 6

Increase customer loyalty with our Engage My CustomerTM via personalized SMS and email campaigns, enhancing brand awareness. Utilize our integrated feedback rating system for insights to refine services and elevate customer satisfaction.

Question 7

what is the Ad Feature?

Answer 7

Merchant can place a digital ad on all digital receipts for deals promos giveaways Example: Buy Two Get one free expires in two months.

Question 8

What customer feedback feature does the VL100 have?

Answer 8

A built-in customer feedback rating system to engage customers post-transaction.

Question 9

What is the customer pattern habits tracker?

Answer 9

identifies and monitors customer purchasing behaviors, Days and hours within the merchant location, birthdays, anniversary, lost customers, loyal customers - helping businesses tailor their services and promotions based on these insights.

Question 10

how long are all the receipts stored?

Answer 10

for 2 years within the cloud system, including any notes and pictures attached to that purchase.

Question 11

what is the contact for the service?

Answer 11

Month to month contract cancel anytime

Question 12

what is the Auto-Connection failback procedure?

Answer 12

The Auto-Connection Failback Procedure in the VL100 ensures that the device automatically switches between Ethernet and Wi-Fi to maintain stable connectivity. If one connection fails, the system will automatically revert to the other to ensure seamless payment processing without interruptions.

Question 13

what is the Full transaction information display

Answer 13

Full transaction information on its screen, including details like the itemized sale, taxes, discounts, and total amount. This comprehensive display helps both the merchant and customer to clearly see every aspect of the transaction, ensuring accuracy and transparency in the payment process.

Question 14

what is the QR code payments?

Answer 14

QR code payment is a contactless payment method allowing customers to pay directly from their mobile devices.
Quick and easy payments.
Scan QR code using camera or QR code scanner.

Question 15

what is the PayNow link?

Answer 15

Accepting payments from customers is now just a tap away.
Our hosted payment pages, also known as PayNow links, are super simple to use and generated instantly.
No more manual invoices.
Create a flexible or PayNow link that never expires.

Question 16

We range of payment options to cater to your customers you offer?

Answer 16

Apple Pay, google Pay, Digital All Major Cards on cell phones

Question 17

The Vault - A secure payment gateway by Valor PayTech.

Answer 17

A secure payment gateway by Valor PayTech.
Features:
Secure Transactions: Protects payment info with encryption.
Easy Integration: Works with many online stores.
Multiple Payment Options: Accepts cards and digital wallets.
Fraud Protection: Detects and prevents fraud.
Benefits:
Safety First: Keeps customer data safe.
Boosts Sales: Simplifies checkout to reduce abandoned carts.
Grows with You: Adapts as your business expands.

Question 18

what is the Valor Shield?

Answer 18

security solution by Valor PayTech for protecting payment transactions.
Features:
Real-Time Fraud Detection: Monitors transactions to identify and block fraudulent activity.
Advanced Encryption: Secures payment data using encryption technology.
Compliance Support: Helps meet industry security standards and regulations.
Customizable Rules: Allows businesses to set specific security rules and alerts.
Benefits:
Enhanced Security: Protects against fraud and data breaches.
Peace of Mind: Ensures transactions are safe and secure.
Regulatory Compliance: Assists in maintaining compliance with security standards.

Question 19

What is the Valor Portal?

Answer 19

What It Is: A web-based platform for managing your services and transactions. 24/7 Access
Features:
User-Friendly Dashboard: Easy access to account information and services.
Transaction Management: View and manage payment transactions and history.
Support Access: Contact support and track requests.
Customizable Settings: Adjust preferences and settings to fit your needs.
Benefits:
Convenience: Manage your account from anywhere, anytime.
Efficiency: Quickly handle transactions and support issues.
Control: Personalize your experience and settings.

Question 20

what is the Invoice & Recurring Billing?

Answer 20

What It Is: A system for managing and automating invoices and recurring payments.
Features:
Automated Invoicing: Generate and send invoices automatically based on your billing cycle.
Recurring Payments: Set up automatic payments for subscription-based services or regular billing.
Flexible Billing Options: Customize billing intervals (e.g., monthly, quarterly) and payment methods.
Detailed Reporting: Track payment history and manage account receivables.
Benefits:
Saves Time: Automates billing processes, reducing manual work.
Improves Cash Flow: Ensures timely payments with automatic billing.
Enhances Accuracy: Minimizes errors in invoicing and payment processing.

Question 21

what is The benefits of Cloud-based technology?

Answer 21

Top Technology: Instant Cloud integration.
Flexible Setup: Supports both wired and wireless connections.
Versatile: Works with web-based and standalone apps.
Easy Integration: Quickly locate compatible devices.
Transaction Support: Sale, authorization, return, void, tip adjustment, ticket, settlement, and reprint.
Seamless Redirect: Transactions from virtual to Valor terminal.
Real-Time Inventory: Updates as sales happen.
Direct Updates: App upgrades and settings from POS.

Question 22

what is Valor Connect?

Answer 22

A comprehensive solution for managing and integrating payment processing.
Features:
Cloud Integration: Seamless connection with cloud-based systems.
Multi-Device Support: Works with various payment devices and terminals.
Data Sync: Synchronizes transaction and inventory data in real-time.
Flexible Setup: Compatible with both wired and wireless connections.
Comprehensive Transactions: Handles sales, authorizations, returns, voids, and more.
Benefits:
Streamlined Operations: Simplifies payment and data management.
Enhanced Efficiency: Real-time updates and integration improve operational efficiency.
Versatility: Adapts to various business needs and setups.