VA1 Ch 5 - Four Lenses Flashcards
The __________ temperament values Interpersonal interaction and close relationships.
Blue
The _______________ temperament values competitiveness, hands on work, and people who prefer this temperament work as hard as they play.
Orange
The ______________ temperament values competence in themselves and others and can quickly develop contempt for individuals they consider incompetent.
Green
People who prefer the _______________ temperament are goal oriented, ready to complete any task requiring little prompting or encouragement.
Gold
Johari Window Model - These are aspects about ourselves that we are unaware of, but those around us are.
Blind
Johari Window Model - This windowpane refers to those aspects about ourselves that we wish to keep private.
Hidden
Johari Window Model - These are the characteristics about ourselves that everyone is aware of.
Open
Johari Window Model - This windowpane refers to information about ourselves that no one is aware of, not even ourselves.
Unknown
A personal characteristic where one imposes their preferred temperament on others.
Pride
A personal quality where one can modify his or her behaviors to effectively interact with all temperaments.
Humility
Simply because Greens are known to prefer their independence does not mean all who prefer this temperament wish to be alone.
Don’t Stereotype Others
This is the ability to ‘see’ others, situation, and environment through the other lenses.
Maturity
Do not label others as a Gold or Blue, even though you may have correctly identified their preferred temperament.
Keep Your Observations Private
Treat others the way they want to be treated, not the way you prefer to treat them.
Give Good Gifts
Validate each colors strengths: successful organizations and leaders acknowledge the unique capabilities of each temperament.
Validate Each Colors Strengths
SMSgt Brock, the security forces superintendent, calls SSgt Downy into her office and says, “I noticed you and your fire team “ranger rolling” your hats.” Smiling, Downy replies, “Ma’am, I believe it creates a more aggressive look; besides, the ladies really like them.” Brock says, “You may not be aware, or even care, Sergeant Downy, but ranger rolling your hat is not authorized.” Standing up she adds, “I know you dislike the rule and it is your nature to take risks, but the ranger rolls end today. Are we clear?” Reluctantly, Downy replies, “Yes, ma’am!” The next day Brock notices Downy and his team wearing their hats appropriately.
SMSgt Brock’s actions BEST illustrate her understanding of SSgt Downy’s ______ and its impact on NCO effectiveness.
a. temperament
b. blind-spot
c. high level of maturity
Answer A is Correct
Reason: According to the Four Lenses chapter, understanding the different temperaments allows leaders to communicate better with their subordinates. Based on her understanding of temperaments, Brock recognizes SSgt Downy’s preferred temperament is orange as illustrated in the statements, “I believe it creates a more aggressive appearance and the ladies really like them” and “…I realize you do not care for all these rules and it is your nature to take risks …” she also does not allow him to use it as an excuse (or crutch) for unacceptable behavior. SMSgt brock understands that Downy’s behavior can have a negative impact on NCO effectiveness; therefore, her actions in correcting the issue will positively impact her effectiveness.
MSgt Norton calls SSgt Pyle, one of his most motivated NCOs, into his office and announces, “I am going on emergency leave and have a few tasks for you while I’m gone.” Pyle asks nervously, “Am I familiar with these tasks sir?” Norton replies, “Not at all, but they are career enhancing opportunities.” She replies, “Great! I’ll go grab my planner and be right back.” Norton replies, “We don’t have time for note-taking or to-do lists. Relax, I’ll explain everything you need to know on the way to the airport.”
Because MSgt Norton _____________, his actions will MOST likely ____________ SSgt Pyle’s effectiveness.
a. understands SSgt Pyle’s blind spot; enhance
b. misunderstands SSgt Pyle’s blind spot; hinder
c. understands SSgt Pyle’s temperament; enhance
d. misunderstands SSgt Pyle’s temperament; hinder
Answer D is Correct
Reason: According to the Four Lenses chapter, the Gold temperament is comfortable in familiar and structured environments. In this scenario, Pyle’s temperament is Gold as evidenced by her wanting to take notes, use a planner, and to-do lists. MSgt Norton misunderstands SSgt Pyle’s Gold temperament, as evidenced by 1) giving Pyle unfamiliar tasks, 2) discounting Pyle’s need to take note and use a planner, and 3) expecting Pyle to be successful based on a verbal explanation on the way to the airport. This will most likely hinder SSgt Pyle’s effectiveness.
