UX Design Flashcards

1
Q

Experience or interaction a user has with a product or service as well as everything around it

A

User Experience

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2
Q

It’s goal is to improve things like utility, ease of use, and efficiency in a user’s interaction with a product

A

User Experience Design (UXD)

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3
Q

Brings value to not only the service, but also the business providing the service by integrating business, technical and design strategies

A

Experience Strategy

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4
Q

Good ____ ______ can mean the difference between a meaningful experience that solves human problems and a dissatisfying experience

A

User Research

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5
Q

Ability to find what we need, when we need it

A

Information Architecture

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6
Q

Aim to create seamless interactions between a system and it users

A

Interaction Design

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7
Q

Framework to approach real problems from a design perspective

A

Design Thinking

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8
Q

Design Thinking Steps: (4)

A

Inspiration
Conceptualization
Interaction
Exposition

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9
Q

Design Thinking Tasks: (8)

A
Research + Competitive Analysis
User Interviews
Personas
User Flow
Card Sorting 
Wireframing + Prototyping
Usability Testing 
Presentation + Critique
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10
Q

Placing the users at the center of all development decisions

A

User Centered Design (UCD)

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11
Q

Type of research method that is conducted upfront and helps designers better understand the problem space

A

Exploratory Research

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12
Q

Type of research method that is conducted throughout the design process to evaluate how well designers are solving a problem

A

Evaluative Research

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13
Q

User research that involves direct observation of a subject

A

Qualitative

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14
Q

User research that are data driven indirect observations

A

Quantitative

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15
Q

PROS:

  • quick and inexpensive
  • will operate independent of your input
  • collect feedback from people you cant interact with
A

Surveys

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16
Q

CONS:

  • what people say is different than what they actually do
  • can be difficult to identify how to fix problems because you cant follow up quickly
A

Surveys

17
Q

PROS:

  • good ideas come from anyone and everywhere
  • different backgrounds bring different perspective
  • colleagues + clients can collaborate in a visual way
A

Participatory Design

18
Q

CONS:

  • cant allow people to make every design decision for you
  • more people involved = more conflicting points of interests
  • potentially creating conflict between team members
A

Participatory Design

19
Q

PRO:

  • how a user completes a task with your product
  • insights on how to fix problems
  • observe where people go wrong, take notes to fix
A

Usability Testing

20
Q

CONS:

-recruiting users with a particular target market can be time consuming & expensive

A

Usability Tests

21
Q

PROS:

  • develop a relationship with target audience through direct communication
  • script provides guide, but interviewer is free to explore
  • direct contact can pay attention to body language, tone of voice
A

User Interview

22
Q

CONS:

-difficult to gain access to target audience if project involves sensitive info

A

User Interview

23
Q

Representation of the goals, pain points and behaviors of a hypothesized subset of users

A

User Persona

24
Q

Persona that has the greatest impact of the project

A

Primary Persona

25
Q

Information need to create a primary persona(5)

A
  • Name + Face
  • Demographic Information
  • Needs + Goals
  • Behaviors
  • Quotes
26
Q

The defining functions or solutions from a specific persona’s perspective

A

User Stories

27
Q

Focuses on the context in which a persona wants to complete a particular action

A

Job Story

28
Q

Focuses on the problems you’re trying to solve as well as the people for which you’re trying to solve it

A

Problem Statement

29
Q

Proposes a testable potential solution to the problem statement

A

Hypothesis Statement