User Interface

Question 1

Sam only works with Accounts that are in the Education industry. How can Sam quickly and repeatedly access an up-to-date list of Accounts that belong to the Education industry? Choose 1

A.) Create a Custom Page Layout
B.) Create a Mini Page Layout
C.) Create a Custom List View
D.) Create a Visualforce page

Answer 1

C.) Create a Custom List View

List Views allows defining a filter condition and displaying the matching records. Users can define their own list views.

Question 2

Sam would like to alter the set of fields that appear on the Mouse Hover/Record Preview pop up in his Force.com app. Which of the following should he create or alter for this? Choose 1

A.) Mini Page Layout
B.) Hover Layout
C.) Feed Tracking
D.) VisualForce

Answer 2

A.) Mini Page Layout

Editing the hover detail settings allows you to include or remove fields that you would like displayed and can be customized for each page layout. Near the top right of the page, there is a link labeled “Mini Page Layout”

Question 3

Admin is asked to include the Birthdate field in the Contact hover details layout. What is the best way to achieve this requirement so that it displays both in Classic and in Lightning? Choose 2

A.) Design a Visualforce page with a Standard Controller
B.) Modify the properties of the Contact Mini Page layout
C.) Modify the Contact compact page layout properties
D.) Modify the Search Layout

Answer 3

B.) Modify the properties of the Contact Mini Page layout
C.) Modify the Contact compact page layout properties

In Classic the Hover Detail layout can be changed by modifying the Contact Mini Page layout, which is accessed from the main Contact page layout.

In Lightning, the first few fields added to a compact layout appear in the expanded lookup card displayed when hovering over a link in record details.

Question 4

Company has noticed that the actions available in the Chatter feed on the home page and the Shipment detail page are different. What could be a reason for this? Choose 1

A.) The global publisher layout has been overridden on the Shipment page layout
B.) The Shipment page layout uses a different global publisher layout
C.) Different actions have been added to the custom button section on the Shipment page layout
D.) The Shipment object has a publisher layout defined

Answer 4

A.) The global publisher layout has been overridden on the Shipment page layout

In order to define object-specific actions in the publisher, the global publisher layout must be overridden. Then, any actions defined on the object can be added to the publisher.

Question 5

There is a requirement to show only the accounts that the current user owns in the Account lookup field on the Opportunity detail page. What feature is used to implement this customization? Choose 1

A.) Workflow Rule
B.) Feed Filter
C.) Lookup Filter
D.) Validation Rule

Answer 5

C.) Lookup Filter

A Lookup Filter can be configured to only display records that match specified criteria. A lookup Filter can either be Required or Optional. A Required Lookup Filter throws an error if a user attempts to save that value that does not meet the lookup filter criteria. On the other hand, an optional Lookup Filter will allow saving of a value even if it does not match the criteria.

Feed Filters are used for filtering cases in Case Feed.

Question 6

Company would like a quick way to create shipments from the home page while respecting validation rules. What would you suggest for this requirement? Choose 1

A.) Use Quick Create
B.) Create a Custom Button
C.) Create a Global Quick Action
D.) Create a Custom Link to the Shipment page

Answer 6

C.) Create a Global Quick Action

Global Quick Actions can be defined and added to the global publisher layout. In this case, a global quick action with action type “Create a Record” would be required. Adding the action to the global publisher layout ensures that it appears in the Chatter feed of the home page. Global actions validation rules, but the “Quick Create” feature does not.

Question 7

A new list view has been created by a user for displaying customers with gold membership status. Which of the following statements are true regarding this list view? Choose 3

A.) The list view can be made available only to the user, groups of users, or to all users
B.) The fields that are available as columns in the list view can be customized
C.) The list view can be imported and displayed as a report in a dashboard
D.) Other users may not be able to see all the fields that are included in the list view
E.) Only system admins have permissions to delete the custom list view

Answer 7

A.) The list view can be made available only to the user, groups of users, or to all users
B.) The fields that are available as columns in the list view can be customized
D.) Other users may not be able to see all the fields that are included in the list view

A list view can be configured to be visible only to the user who created the list view, all users, or to certain groups of users. Fields can be added or removed from the list view.

The user who created the list view is also allowed to delete it. Field-level security determines which user profiles have access to which object fields. Thus, not all users may be able to see all fields that are added to the list view. Dashboard components do not support list views.

Question 8

What properties can be set on a field in a page layout? Choose 1

A.) Hide in Reports and Search
B.) Editable and Numeric
C.) Editable and Text
D.) Read Only and Required

Answer 8

D.) Read Only and Required

A field can either be set to Read Only or Required. The field type (Numeric and Text) is set on the Custom field, not on the page layout. Fields that are hidden in page layouts are still accessible in reports, search results, list views, and the API.

Question 9

Admin has made the “Type” field Read-Only onthe Account page layout, which is used only by the “Europe Sales” profile. The field is not set as read-only in field level security settings for all profiles. Which of the following choices are true? Choose 2

A.) Users assigned to the Europe Sales profile will see the Type field as Read Only
B.) All Users will see the Type field as Read Only
C.) users assigned to the Europe Sales profile can update the Type field via the API
D.) The Type field can be made required on the same Layout

Answer 9

A.) Users assigned to the Europe Sales profile will see the Type field as Read Only
C.) users assigned to the Europe Sales profile can update the Type field via the API

Making a field required on a Page Layout affects the behavior via the user interface. If a field is Read Only, it cannot be marked as Required. Only users with the European Sales profile will see the field as read only as other profiles would have other page layouts assigned which may or may not have this field as read only.

The API respects object-level and field-level security, so a field will not be updated (for example via an API tool such as Data Loader)if the field is set to read-only in field level security settings

Question 10

Which of the following are true about page layouts? Choose 3

A.) Expanded lookups can be seen in the Lightning interface
B.) Page layouts can include a Visualforce page
C.) The order of related list fields can be controlled from a page layout
D.) Different Page Layouts can be defined for different profiles
E.) A custom Lightning Component can be added from the Page Layout section of the Object Manager

Answer 10

B.) Page layouts can include a Visualforce page
C.) The order of related list fields can be controlled from a page layout
D.) Different Page Layouts can be defined for different profiles

Question 11

You would like to add a formatted textual description to your LIghtning Page. What type of component would you use? Choose 1

A.) Text
B.) Visualforce
C.) Rich Text
D.) Description

Answer 11

C.) Rich Text

A Rich text component allows formatted text to be added to a lightning page

Question 12

Which of the following actions can be invoked by a custom button? Choose 3

A.) Redirect to a web page
B.) Prepopulate fields for a new record
C.) Invoke a process
D.) Trigger a workflow rule
E.) Open a Visualforce page

Answer 12

A.) Redirect to a web page
B.) Prepopulate fields for a new record
E.) Open a Visualforce page

A custom button can be used to open a Visualforce page or redirect a user to a URL. It can also be configured to launch a new record page with prepopulated field values.

Custom buttons cannot be used to direcly invoke workflow rules or processes.

Custom buttons can also execute JavaScript code, but they are not supported in Lightning. Alternatives to it are Quick actions and Lightnig components.

Question 13

The Admin needs to provide a way to invoke a custom report from the account detail page. The report should render values that are specific to the account in context. What are the best options to achieve this requirement? Choose 2

A.) Detail page link
B.) List Button
C.) Detail Page Button
D.) Visualforce

Answer 13

A.) Detail page link
C.) Detail Page Button

This is best done by creating a detail page link or detail page button that invokes the report by passing the account ID parameter. The URL would be of the form: /ReportId/view?fv0={Account.Id}.FV stands for Filter Value, and Account ID would be defined as the first filter on the report

Question 14

Which of the following are configurable through a SFDC object detail page layout? Choose 2

A.) Field Layouts
B.) Related List Layouts
C.) List Views
D.) Sidebar layout

Answer 14

A.) Field Layouts
B.) Related List Layouts

List Views and Sidebar layout are not part of a detail page layout

Question 15

A field is made Read Only on the page layout of a Force.com application. Which of the following is true about this field now? Choose 1

A.) The field cannot be modified in any way
B.) The field can accept values through the web browser
C.) The field cannot be modified by Admins
D.) The field can accept values through the API

Answer 15

D.) The field can accept values through the API

Defining a field as Read Only on a page layout does not make it Read Only at an object level. It can still accept data via APIs. To make a field truly Read Only, use field-level security settings

Question 16

A developer wants to open a report from the campaign page and filter the report by the name of the campaign. What is the most efficient way to accomplish this? Choose 1

A.) Create a custom action using the URL of the report
B.) Create a formula field that users hyperlinks
C.) Create a URL field and populate it with the report link
D.) Use a custom link using the URL of the report

Answer 16

D.) Use a custom link using the URL of the report

The custom link can contain the URL of the report and parameter using the campaign name field. Although it is possible to use a formula or URL field to achieve the same result, SFDC only allows a limited number of custom fields per object. For this reason, if a custom link can provide the same functionality, it is a better solution.

Question 17

Which of the following action types can be used to define global quick actions in SFDC? Choose 3

A.) Log a Call
B.) Invoke Apex Class
C.) Create a record
D.) Invoke Visualforce page
E.) Invoke Process

Answer 17

A.) Log a Call
C.) Create a record
D.) Invoke Visualforce page

Global Quick Actions can be used to create a record, send email, log a call, or invoke a custom Visualforce page, Canvas or LIghtning Component.

Question 18

When a LIghtning Component is added to a page, what can be configured in the App Builder? Choose 1

A.) The component behavior
B.) The component properties
C.) The component events
D.) The component size

Answer 18

B.) The component properties

When a component is added to a page, the properties specific to that component can be configured. Ex: for a related list component, the number of records to display can be set.

Question 19

Custom tabs allow custom object data or other web content to be displayed in Salesforce. What kind of custom tabs can be created in Lightning? Choose 3

A.) LIghtning Page Tab
B.) Visualforce Tab
C.) Custom Object Tab
D.) HTML Tab
E.) Standard Object Tab

Answer 19

A.) LIghtning Page Tab
B.) Visualforce Tab
C.) Custom Object Tab

Custom tabs can include Web Tabs, Lightning Component tabs, LIghtning Page tabs, Visualforce tabs, and Custom Object tabs. A custom tab cannot be created for standard objects. The HTML tab does not exist.

Question 20

Which of the following custom components types can be added to a home page in Salesforce Classic? Choose 3

A.) JavaScript
B.) Links
C.) Visualforce Area
D.) Image/Logo

Answer 20

B.) Links
C.) Visualforce Area
D.) Image/Logo

Components that contain JavaScript, CSS and other unsupported markup should not be used on the homepage. Instead, use a Visualforce Area component instead.

Question 21

Which of the following are supported by custom buttons in Salesforce? Choose 2

A.) Activity
B.) Web-to-Lead
C.) Opportunity
D.) User

Answer 21

A.) Activity
C.) Opportunity

Custom buttons are not available for Web-to-Lead, Web-to-Case, the Case Teams related list, or the User object. however, the User object does support custom links. Custom buttons and links are available for Activities under the individual setup links for Tasks and Events. The Opportunity object also supports custom buttons and links.

Question 22

An admin needs to add a custom button on standard objects that redirects a user to a certain URL when clicked. In which of the following objects can this functionality be achieved? Choose 3

A.) Quote
B.) Task
C.) Lead
D.) Price Book

Answer 22

A.) Quote
B.) Task
C.) Lead

Custom buttons can be created and added to tha page layouts for standard objects such as Lead, Quote, and Task objects.

Question 23

Which of the following are standard LIghtning components? Choose 2

A.) List Views
B.) Related Lists
C.) Calendar
D.) Calculator

Answer 23

A.) List Views
B.) Related Lists

Calendar and calculator are not standard Lightning components, but they can be added from the AppExchange. List View and Related list are standard components.

Question 24

When creating a Lightning page in App Builder, which type of page requires an object to be selected? Choose 1

A.) App Page
B.) Record page
C.) Home Page
D.) List Page

Answer 24

B.) Record page

When creating a LIghtning Record Page, the object of the primary record, such as an opportunity record, needs to be standard or custom tempalte can be selected from a list, or a Salesforce default page can be cloned, which will determine the layout of the newly create page.

Question 25

Which of the following is true in regards to how LIghtning components are incorporated into an application? Choose 1

A.) Lightning page is composed of regions that contain one or more components
B.) Each type of component can be included in a Lightning Page only once
C.) A lightning page can have multiple components but only 1 region
D.) A LIghtning page is composed of only one component

Answer 25

A.) Lightning page is composed of regions that contain one or more components

A lightning page is composed of regions that contain one or more components. A component can be included in a page multiple times. Ex: you might put 2 Report Chart components on a page, each sourcing a different report.

Question 26

Which page layout elements are visible on a LIghtning Experience Record Page in both Lightning Experience and the Salesforce mobile app? Choose 3

A.) Actions
B.) Custom Links
C.) Related Lists
D.) Mobile Cards
E.) Expanded Lookups

Answer 26

A.) Actions
B.) Custom Links
C.) Related Lists

Custom links display the Details tab. Related lists are included as LIghtning components that can be added to the page layout. Actions display in different places, dsuch as the highlights panel, Activity tab, and the Collaborate tab. The actions are derived from the lisst of actions in the Salesforce mobile app and LIghtning experience section of the page layout.

Question 27

If a standard Lightning Component is not available to meet business requirements, what should be the first action? Choose 1

A.) Modify an existing component
B.) Develop a custom component
C.) Create a Visualforce component
D.) Look on the AppExchange for a third party component

Answer 27

D.) Look on the AppExchange for a third party component

The AppExchange contains a growing number of custom third party components that can be installed.

Question 28

Company would like to improve the usability of their current lookup fields. When lookup up a Contact record, they would like to view the Account, Phone, and Email fields as well as the name. Company would also like to globally search for contacts by the account name. What feature would you suggest to help them with this need? Choose 1

A.) Page Layout
B.) Tab Layout
C.) List View
D.) Search layout

Answer 28

D.) Search layout

Search layouts are ordered groups of fields that are displayed when a record is presented in a particular context, such as in search results, a lookup dialog, or a related list. By adding fields, we can give users more information and help them locate records more quickly. The secondary field within the search results layout appears just beneath the record name in instant results and recent items. For contacts, since the account name is the secondary field, the contacts are searchable by the account name.

Question 29

A user wants to use inline editing from a list view to quickly edit records. What setting must be enabled? Choose 2

A.) Enable enhanced lists
B.) Enable list editing
C.) Enable inline editing
D.) Enable dynamic lists

Answer 29

A.) Enable enhanced lists
C.) Enable inline editing

In order to inline edit records from a list view, both “Enable inline editing” and “Enable enhanced lists” settings must be enabled.

Question 30

What statements about Productivity Actions are true? Choose 1

A.) Productivity actions include the Send Email, Call and Map actions
B.) Productivity actions are only available in the Salesforce mobile app
C.) All productivity actions can be edited or deleted

Answer 30

A.) Productivity actions include the Send Email, Call and Map actions

Productivity actions are a set of predefined actions available only on a few objects, which include the Account, Contact and Lead objects. Send Email, Call, Map, View Website, and Read News are included actions. Productivity actions are accessible in both the SAlesforce mobile app and the LIghtning interface. Only the productivity Call action can be edited or deleted.

Question 31

TODO: Aprenderse esto*
Which of the following action types can be used to define quick actions in a Salesforce object?
Choose 3 answers.
A. Log a Call
B. Delete a Record
C. Submit Approval Request
D. Create a Record
E. Update a Record

Answer 31

A. Log a Call
D. Create a Record
E. Update a Record
The following are the available action types when configuring an object-specific quick action:
1) Create a Record
2) Send Email
3) Log a Call
4) Custom Visualforce
5) Update a Record
6) Lightning Component (This refers to an Aura component)
7) Lightning Web Component
8) Flow
The ‘Delete a Record’ and ‘Submit Approval Request’ are not valid action types.

Question 32

Which page layout elements are supported in Lightning Experience?
Choose 3 answers.
A. Custom Links
B. Quick Actions
C. Expanded Lookups
D. Visualforce Pages
E. Mobile Cards

Answer 32

A. Custom Links
B. Quick Actions
E. Mobile Cards
The components that can be added to a page layout include Actions, Blank Spaces, Canvas Apps, Custom Links, Fields, Related Lists, Report Charts, Sections, Standard and Custom Buttons, and
Visualforce pages. Page layout elements such as expanded lookups and mobile cards aren’t supported in Lightning Experience.

Question 33

Which of the following are declarative options available for incorporating Lightning Components in an application?
Choose 3 answers.
A. Adding a standard Lightning component to a Lightning page
B. Adding a third-party managed component to a Lightning page
C. Adding a custom Lightning component to a Lightning page
D. Adding a Visuaforce component to a Lightning page
E. Adding a Javascript component to a Lightning page

Answer 33

A. Adding a standard Lightning component to a Lightning page
B. Adding a third-party managed component to a Lightning page
C. Adding a custom Lightning component to a Lightning page
Standard and custom Lightning components can be added to a Lightning page in the Lightning App Builder. Also, third-party managed (or custom) components, which can be downloaded from the
AppExchange, can be added to a Lightning page.
A ‘JavaScript component’ is not a valid term or user interface element in Lightning components. A Visualforce component is a component that is added to a Visualforce page.

Question 34

There is a requirement to allow users to visit the Facebook page of a contact directly from its record detail page. lt is learned that the Facebook page URL of a user follows the format https://www.facebook.com/FB_USER_ID, where FB_USER_ID represents the unique ID of the user in their social platform. A custom field on the Contact object can be created to store this value. After which, what then can be used to meet this requirement?
Choose 2 answers.
A. Detail Page Button
B. List Button
C. Detail Page Link
D. Quick Action

Answer 34

A. Detail Page Button
C. Detail Page Link
A detail page button or link can be created to generate the URL using merge fields to pass data from the current contact.
A list button is not applicable in this case as it is intended for list page views. A button with a dynamic URL cannot be created using quick actions.

Question 35

Sam would like to customize the set of fields that are displayed on the small window that pops up when hovering the cursor on the associated account in the Lightning record page of a contact. How can this be accomplished?
Choose 1 answer.
A. Configure the Compact Layout on the Contact object
B. Configure the Hover Layout to override the popup layout
C. Configure the Compact Layout on the Account object
D. Configure the popup fields in the Contact page layout

Answer 35

C. Configure the Compact Layout on the Account object
To meet the requirement, a custom compact layout needs to be created on the Account object to replace the system default compact layout. Compact layouts are used to set the fields that are
displayed in the highlights panel of a record detail page and when hovering on a related record.
A “ Hover Layout” does not exist. The popup fields, or highlights panel fields, cannot be configured in the page layout of a record.

Question 36

The Sales Director would like to have a report displayed on the Lightning home page so that users can easily view it after logging into the org. How can this be achieved?
Choose 1 answer.
A. Add the Report Chart component to the home page and configure the report
B. Have a Visualforce chart developed and loaded on the page using the Visualforce component
C. Load the Dashboard component and select the report to display in the properties panel
D. Use the App Launcher component to launch the report when accessing the home page

Answer 36

A. Add the Report Chart component to the home page and configure the report
To load a report on the Lightning home page, the Report Chart component can be used. When adding this standard component to the page, the report to display and other settings can be
configured.
Using Visualforce is not necessaryfor this requirement. The Dashboard component is used to load a dashboard, which can include one or more reports. The report to display is configured in the
dashboard itself, and not through the Dashboard component properties panel. The App Launcher serves as a navigation tool to allow users to easily switch from one app or item to another.

Question 37

Creative Matchmakers has many clients who include middle names and/or suffixes as part of the name on their records. Their staff would like to have these portions of their client’s names stored separated from the first and last name fields. How can this be accomplished?
Choose 1 answer.
A. Create a flowfor users to go through when entering a client name
B. Enable Middle Names and Name Suffixes for Person Names
C. Create custom text fields to store the middle names and suffixes
D. Store the full client name in one field and create formulas to pull out individual parts of the name

Answer 37

B. Enable Middle Names and Name Suffixes for Person Names

Question 38

Global Containers has noticed that the actions available in the Chatter feed on the Home page and the Shipment detail page are different. What could be a reason for this?
Choose 1 answer.
A. Different actions have been added to the custom button section on the Shipment page layout
B. The Shipment page layout uses a different global publisher layout
C. The Shipment object has a publisher layout defined
D. The predefined actions have been overridden on the Shipment page layout

Answer 38

D. The predefined actions have been overridden on the Shipment page layout
In order to define object specific actions, the global publisher layout must be overridden in the “Salesforce Mobile and Lightning Experience Actions” section in the page layout editor of the object.
Note that when the “Quick Actions in the Salesforce Classic Publisher” section is customized, the “Salesforce Mobile and Lightning Experience Actions” Will inherit its set of buttons from that
section when its (Salesforce Mobile and Lightning Experience Actions) override button is clicked.

Question 39

When a Lightning Component has been added to a page, what configuration options are available in Lightning App Builder?
Choose 3 answers.
A. Remove a component
B. Change the layout and position of components on the page
C. Change the size of the component
D. Change the component style
E. Move the component to another column

Answer 39

A. Remove a component
B. Change the layout and position of components on the page
E. Move the component to another column

Question 40

Acme Appliances has a number of Knowledge articles that should be exposed on the company’s customer service site. The articles cover four areas, namely, New Products, Customer Service, Resources, and Best Practices. What features need to be set up to allow the articles to be separated into their respective areas and viewed on the site?
Choose 2 answers.
A. Components
B. Data categories
C. Chatter
D. Topics

Answer 40

B. Data categories
D. Topics
Navigational topics need to be set up to map the Knowledge articles to data categories. These can then be viewed on the site within their respective topic areas. Topics can also be used as filters to
refine global search results for articles in an Aura site.

Question 41

A new custom tab has been created for the Conference object. T his tab should be included in the Sales App as well as the Conference App. How can this requirement be met?
Choose 1 answer.
A. A custom tab can only be included in one app
B. The custom tab can be included in both apps
C. An additional custom tab based on the Conference object Will need to be created
D. The custom tab can be included in multiple apps if they are all custom apps

Answer 41

B. The custom tab can be included in both apps
A custom tab can be included in multiple standard and custom apps.

Question 42

A Salesforce developer is asked to include the Birthdate field in the Contact hover details layout. What is the best way to achieve this requirement in Lightning Experience?
Choose 1 answer.
A. Modify the Contact compact page layout properties
B. Modify the Search Layout
C. Modify the properties of the Contact Mini Page layout
D. Design a Visualforce page with a Standard Controller

Answer 42

A. Modify the Contact compact page layout properties
In Lightning Experience, the first few fields added to a compact layout appear in the expanded lookup card displayed when hovering over a lookup field in record details.
The Contact Mini Page layout is used to define the fields that appear in the hover details layout of a Contact details page in Salesforce Classic. The Search layout is used to determine the fields that
are included in search results, recently viewed list views, and other several areas but not for controlling details that appear in a hover details layout. Lastly, a Visualforce page cannot be used to
meet this requirement.

Question 43

When a Lightning Component is added to a page, what can be directly configured in the App Builder?
Choose 1 answer.
A. The component’s layout
B. The component’s appearance
C. The component’s event handling
D. The component’s input properties and attributes

Answer 43

D. The component’s input properties and attributes
When a component is added to a page, the properties and attributes specific to that component can be configured. For example, for a Related List component, the number of records to display can
be set.
While other aspects, such as visual appearance, layout, and event handling, are important considerations when designing a page with Lightning Components, these aspects are typically not
directly configurable within the App Builder.

Question 44

When viewing the Account page, the Sales team has requested that the highest value Opportunities are displayed first in the related list. How can a developer meet this requirement?
Choose 1 answer.
A. lt is not possible to sort related lists
B. Create an inline Visualforce page that queries the Opportunities and sorts them
C. Specify the sort field and direction in the Opportunity related list properties
D. Create a custom Visualforce page that includes a sorted Opportunities related list

Answer 44

C. Specify the sort field and direction in the Opportunity related list properties
‘Sort By’ is a related list property on related lists. The sort field and sort order (ascending/descending) can be specified.

Question 45

Where in an application can Lightning Components be added declaratively?
Choose 3 answers.
A. In a Lightning App Page
B. In a Lightning Experience Home Page
C. In a Lightning Experience Report Page
D. In a Lightning Experience Record Page
E. In a Lightning Experience List View

Answer 45

A. In a Lightning App Page
B. In a Lightning Experience Home Page
D. In a Lightning Experience Record Page

Question 46

There is a requirement to define an ‘Update Payment’ feature for a custom object, which users can access in the Salesforce mobile app. Clicking ‘Update Payment’ must allow the user to update the ‘Status’ field on the custom object, as well as enter comments. Which ofthe following should be recommended for this use case?
Choose 1 answer.
A. Visualforce page
B. Quick Action
C. Detail Page Button
D. Detail Page Link

Answer 46

B. Quick Action
Quick Actions are a way to add a shortcut to global or to object-specific functionality, and make it available on the Salesforce Classic home page, the Chatter tab, Chatter groups, record detail
page, and in the Salesforce mobile app. Actions can include creating records, updating records, log a call, send emails, question actions, or custom actions.
Although a Visualforce page could be developed to meet this requirement, a declarative solution that can be configured without code would be a preferable solution.

Question 47

Which of the following features are available on the Salesforce mobile app with ‘Lightning on tablet’ enabled?
Choose 3 answers.
A. Ability to view standard Salesforce apps
B. Better performance
C. Support for Salesforce Console
D. Rotation between portrait and landscape modes
E. Design time previews in the Lightning App Builder

Answer 47

B. Better performance
D. Rotation between portrait and landscape modes
E. Design time previews in the Lightning App Builder
Lightning on tablet, the full-width tablet app experience, provides better support and performance while using Salesforce mobile app on iPad and Android tablets. lt supports rotation between
portrait and landscape modes, as well as design time previews while working on the Lightning App Builder, record pages, navigation, and Lightning apps.
Although Lightning apps built for mobile phones work in the new tablet experience, standard Salesforce apps and the Salesforce Console are not supported for the Salesforce mobile app.

Question 48

A Salesforce Administrator has built a screen flow that is distributed as a quick action on the record detail page of a custom object. The screen flow is being used by desktop and mobile users alike to perform a one-time operation that auto-generates tasks and updates the value of the ‘Status’ field on the current record. The operations manager has requested to have the quick action hidden from the record page after it is used to prevent users from accidentally re-running the operation executed by the flow. What should be done to meet this requirement?
Choose 1 answer.
A. Convert the Record Detail component to Dynamic Forms in App Builder to control the action visibility.
B. Build a custom record detail page using a Visualforce page to programmatically control the visibility of the action.
C. Create record types and page layouts and set the record type based on the ‘Status’ field of the record.
D. Use Dynamic Actions and set the visibility of the quick action based on the ‘Status’ field of the record.

Answer 48

D. Use Dynamic Actions and set the visibility of the quick action based on the ‘Status’ field of the record.
Dynamic Actions are supported for custom objects on both desktop and mobile devices. Actions in the highlights panel can be converted into Dynamic Actions to enable the visibility of each
action to be controlled based on filters such as record fields, user device, and more. In this case, the quick action that launches the flow can be hidden based on the ‘Status’ field of the current
record. Once Dynamic Actions are enabled on a Lightning page, the actions are defined using App Builder and no longer in the page layout editor.
Creating record types and page layouts is not necessary since a Dynamic Action can be used, which is a native feature that offers the simplest approach. A programmatic solution is not required.
Dynamic Forms are used to convert record fields and not to define actions available on a Lightning record page.

Question 49

Which option should be selected while choosing an ‘Action Type’ to create an object-specific quick action that launches a Lightning web component?
Choose 1 answer.
A. Lightning Web Component
B. Lightning Component
C. Custom Component
D. Flow

Answer 49

A. Lightning Web Component
Unlike global quick actions, object specific quick actions support Lightning web components. To create a Lightning web component quick action, the ‘Lightning Web Component’ action type is
selected.
The ‘Lightning Component’ option is selected when creating a quick action using an Aura component. The ‘Flow’ option is selected in order to launch a now using a quick action. A “Custom
Component” is not a valid Action Type option.

Question 50

What are the considerations when building Lightning components?
Choose 3 answers.
A. Lightning web components contain standard and custom HTML elements and use modern JavaScript.
B. The Developer Console is used for building Lightning web components.
C. Lightning components can be built using the Lightning web component model and the Aura component model.
D. Lightning web components and Aura components can coexist on the same page.
E. Lightning web components can contain Aura components as child components.

Answer 50

A. Lightning web components contain standard and custom HTML elements and use modern JavaScript.
C. Lightning components can be built using the Lightning web component model and the Aura component model.
D. Lightning web components and Aura components can coexist on the same page.

Question 51

The Sales Representatives at Cosmic Solutions are looking for a personalized Salesforce experience while on the move. What are some of the cards available on the Mobile Home page within the app that could be useful for them?
Choose 3 answers.
A. The ‘People’ card to show all the other active users
B. The ‘Tasks’ card to show upcoming tasks assigned to the user
C. The ‘Files’ card to show all the files uploaded by the user
D. The ‘Pinned Report’ card to show the user’s chosen report
E. The ‘Pinned List’ card to show commonly used lists of records and objects

Answer 51

B. The ‘Tasks’ card to show upcoming tasks assigned to the user
D. The ‘Pinned Report’ card to show the user’s chosen report
E. The ‘Pinned List’ card to show commonly used lists of records and objects
The Mobile Home page is a set of dynamic cards configured to provide a personalized experience for users while using the Salesforce Mobile App. The following cards are available after enabling
the Mobile Home feature: Pinned Report, Recent, My Calendar, Salesforce Events, Tasks, Favorites, and Pinned Lists.
There are no cards such as ‘Files’ or ‘People’.

Question 52

A Salesforce Developer working for Cosmic Traders would like to create a custom Lightning App page in Lightning App Builder to meet a particular business requirement. Which of the following can be added to the Lightning page?
Choose 2 answers.
A. Standard components
B. Object-specific actions
C. Primary components
D. Global actions

Answer 52

A. Standard components
D. Global actions
Standard, custom, and third-party components can be added to the Lightning page. Global actions can be added via the Actions attribute of the Lightning App page properties, which is only
possible for this Lightning page type. The other Lightning page types derive their actions from the object and global page layouts.
There are only standard, custom, and third-party Lightning components. There are no “primary” components. Object specific actions are added to the page layout of an object.

Question 53

The Salesforce Administrator of a company has created a custom Lightning record page for the Lead object that uses several Lightning Components. The Sales Director wants to hide other components when the record page is accessed in the Salesforce mobile app to help sales users locate information more easily. How can this requirement be achieved?
Choose 2 answers.
A. Create a Lightning record page and assign it the Phone form factor
B. Configure Lightning components to only support the Desktop form factor
C. Configure a page layout and assign it the Phone form factor
D. Create a Lightning App and select Phone in the Supported Form Factors

Answer 53

A. Create a Lightning record page and assign it the Phone form factor
B. Configure Lightning components to only support the Desktop form factor
Lightning record pages can be created and assigned to desktop, phone, or both. For example, to enable a particular record page for mobile users only, the Phone form factor is assigned to the
record page. Other options are also available, such as setting a record page and supported form factor for an object based on the Lightning app, record type, and user profile. In Lightning App
Builder, Lightning components can be configured to be displayed only if it meets the criteria defined in its Component Visibility filter settings.
A Lightning App is not needed as the requirement can be achieved by creating Lightning record pages. A page layout cannot be created and made exclusive to a form factor.

Question 54

The Account detail page requires a lot of scrolling due to the high number offields and related lists. Users are complaining that it takes too long to find information. There are different types of customers, but not all the fields are necessary to create or update their account records in Salesforce. Which of the following represent valid solutions to this problem?
Choose 2 answers.
A. Use the Tab Lightning page component
B. Remove the related lists from the standard page layout
C. Use record types to reduce the number of fields displayed
D. Select the option to hide the related lists if there are no records to display

Answer 54

A. Use the Tab Lightning page component
C. Use record types to reduce the number of fields displayed
The Lightning Tab component could be used to include tabs on the page to create a tabbed page that divides the information and to enable users to navigate to information quickly without
scrolling. Using record types can also ensure that only the applicable fields are displayed for each type of record.
Removing all related lists from the page layout Will affect all records including those containing related records. Lastly, with the use of Related Lists or Related List - Single component visibility, the
related lists can be hidden or displayed based on given criteria. However, the filters only rely on the data captured in fields associated with the page’s object.

Question 55

A Salesforce administrator is building a Lightning record page, that uses a particular Lightning Page template for the Contact object. The Salesforce administrator noticed that Lightning App Builder does not provide a phone form factor preview for the record page. What could be the cause?
Choose 1 answer.
A. The Lightning app is configured to only support the desktop form factor.
B. The Lightning component is configured to only support the desktop form factor.
C. The Lightning record page is not configured to support the phone form factor.
D. The Lightning page template used does not support the phone form factor.

Answer 55

D. The Lightning page template used does not support the phone form factor.
Lightning page templates are predefined and fixed to support certain form factors. One template may support both desktop and phone, and another may only support desktop. When a template,
which only supports the desktop form factor, is used for a Lightning record page, options related to phone form factors such as in the preview picklist Will not be available.
Lightning record pages and Lightning components can each be configured to support form factors, but there Will be no option to support phone, for example, if the Lightning page template used
does not support it. Even if a Lightning app is configured to support the desktop form factor only, a Lightning page template that supports the phone form factor can still be used for its record pages, and one can preview the template on a mobile device.

Question 56

What should a Salesforce Administrator consider before overriding the View standard button?
Choose 2 answers.
A. Different override behavior for Salesforce Classic, Lightning Experience, and Mobile can be set.
B. Overriding the View standard button Will reroute all links in Salesforce that display the detail page for a record.
C. Buttons on the edit page of a record can be overridden.
D. Standard buttons on a record detail page can be relabeled.

Answer 56

A. Different override behavior for Salesforce Classic, Lightning Experience, and Mobile can be set.
B. Overriding the View standard button Will reroute all links in Salesforce that display the detail page for a record.
Different override behavior can be set for Salesforce Classic, Lightning Experience, and Mobile. All Salesforce links that display the detail page of a record Will be rerouted if the View button is
overridden.
Buttons on the edit page of a record cannot be overridden. Standard buttons on a record detail page cannot be relabeled.

Question 57

Which of the following is true about arranging fields on a standard Force.com page layout?
Choose 1 answer.
A. Fields can be arranged across any number of columns
B. Fields can be arranged in either 1 column or 2 column layout
C. Fields are always arranged in a 2 column layout
D. Fields are always arranged in a 1 column layout

Answer 57

B. Fields can be arranged in either 1 column or 2 column layout
While defining a page layout you can specify whether to order the fields in a single column layout, or a double column layout.

Question 58

The Account object uses more than 100 fields for storing customer data. There have been complaints regarding the usability of its record pages. The Senior Sales Manager has requested to have the fields distributed across 3 columns on the record page to reduce the page length and the need for scrolling down. Which of the following options should be performed by a Salesforce Administrator to meet this requirement?
Choose 2 answers.
A. Use a dynamic form to distribute fields across field sections
B. Select the 3-column layout option in the page layout editor
C. Choose a Lightning record page template with 3 regions
D. Have a developer build a Visualforce page with 3-columns

Answer 58

A. Use a dynamic form to distribute fields across field sections
C. Choose a Lightning record page template with 3 regions
Dynamic forms can be used to break up record details and distribute individual fields across columns or regions on a Lightning record page. For example, a Lightning record page template that
contains 3 regions can be used. Then, field section components can be added to each region to allow the fields to be added. Dynamic forms can be used on custom objects and a few standard
objects such as the Account (as well as Person Account), Contact, Opportunity, Lead, and Case objects.
Page layouts only support 1-column and 2-column layouts. A programmatic solution is not required since the requirement can be met declaratively.

Question 59

TigerMilk Protein Products uses Salesforce for managing sales and distribution of their delicious and nutritious products. They have made the transition to Lightning Experience and want to limit the visibility of the Record Detail component on the Account record page to those with the Accounting profile only. What is the best way to accomplish this?
Choose 1 answer.
A. Create a Permission Set and assign it to the Accounting profile
B. Set the User Profile as a Component Visibility filter on the component
C. Create a separate Lightning page for the Account profile
D. Use field-level encryption on the fields of the Account record

Answer 59

B. Set the User Profile as a Component Visibility filter on the component
The objective is to limit the visibility of the Record Detail component on the account record page. A Lightning component through the Component Visibility filters can be configured to be visible
only if a criteria is met. User profiles, record fields, and other filter values can be used to define the criteria.
Encryption isn’t the right choice because it is used to make sure people can’t see data in fields visible to other users (information like Social Security Numbers). A separate Lightning page is not
necessary as Component Visibility filters can be used. A permission set allows users additional privileges and isn’t used to control visibility.

Question 60

Which of the following actions can be performed to customize a record page in Lightning App Builder?
Choose 3 answers.
A. Components can be removed
B. Components can be added
C. Set component themes
D. Components can be reordered
E. Components can be manually resized

Answer 60

A. Components can be removed
B. Components can be added
D. Components can be reordered

Question 61

Which Lightning page types can be created in the Lightning App Builder?
Choose 3 answers.
A. App Page
B. Record Page
C. Search Page
D. Home Page
E. List Page

Answer 61

A. App Page
B. Record Page
D. Home Page

Question 62

Global Property tracks the value of leases associated with each account. The Property Director would like to see an account hierarchy view where the total values of leases at different levels of the hierarchy are totaled and displayed. The organization does not want to switch to Lightning Experience. How can this be done?
Choose 1 answer.
A. Add a summary total section to the standard account hierarchy page layout
B. Create a report that consolidates the lease totals at each level of the hierarchy
C. Enhance the standard account hierarchy page layout by adding roll-up summary fields
D. Create a Visualforce page to display a hierarchy of accounts and total of leases at each level

Answer 62

D. Create a Visualforce page to display a hierarchy of accounts and total of leases at each level
Visualforce could be used to create a custom page to calculate and display the lease value totals at each level of the hierarchy. lt is not possible to enhance the standard account hierarchy page
layout with summary totals. Note: Lightning Experience allows for greater customization of the hierarchy layout.

Question 63

A service manager usually audits several cases a dayfor his team. He has requested a capability that would allow him to update the value on the Target Resolution Date field to ‘Today’ on a selection of records that he has recently reviewed. What can be done to accommodate this request?
Choose 1 answer.
A. Create a quick action that updates the value on the Target Resolution Date field to the present day, and add the action to the Home page layout
B. Create a custom list view, create a mass quick action on the Case object that updates the value on the Target Resolution Date field to the present day, and then add the action to the list view button layout
C. Create a quick action that updates the value on the Target Resolution Date field to the present day, and add it to the Case page layout
D. Create a mass quick action that updates the value on the Target Resolution Date field to the present day, and add the action to the Case list view button layout

Answer 63

D. Create a mass quick action that updates the value on the Target Resolution Date field to the present day, and add the action to the Case list view button layout
A mass quick action can be created to update the ‘Target Resolution Date’ field to the present day. This action can be added to the Case list view page.
Mass quick actions are now supported in the ‘Recently Viewed’ standard list view. For this reason, a custom list view does not have to be created.

Question 64

There is a requirement to create a 3-step wizard that guides an end-user through the Opportunity creation process. What would an App Builder’s approach be to address this requirement?
Choose 1 answer.
A. Use Process Visualizer
B. Create a flow
C. Use a Salesforce Site
D. Create a Visualforce page

Answer 64

B. Create a flow
In the past, Visualforce was required for creating a wizard that guides users and collects information. Now, a flow with ‘Screen’ elements can capture information from users in a multi-step
process, and may meet the requirements for a wizard. lt can be created using the Flow Builder. A Salesforce Site allows the creation of public websites and applications.

Question 65

Helping Hands, a non-profit agency, does extensive interviews with students to determine their eligibilityfor room, board, and educational programs services available from the government. The Salesforce Administrator has created a Pausable Interview Flow to manage this. Helping Hands is transitioning from Salesforce Classic to Lightning Experience in three months. What’s the most efficient way for the Salesforce Administrator to allow their case officers to resume their paused flows in Lightning Experience?
Choose 1 answer.
A. Use the Paused Flow Home Page Component
B. Create a custom tab that allows case officers to see all of their paused flows in Lightning Experience
C. Train the case officers to switch to Salesforce Classic to access their Paused Flows tab
D. Create a custom Paused Flow related list on the Contact page layout

Answer 65

A. Use the Paused Flow Home Page Component
Add the Paused Flow component to the home page assigned to the case worker profile. Creating a custom tab is possible, but then requires users to go to a new tab when their paused flows can
simply appear as a list on their home page. Requiring users to switch between Lightning Experience and Salesforce Classic presents additional training and hinders any progress in transitioning the
company off of Salesforce Classic. Before long, the Favorites would get crowded and require regular maintenance by the user in order to remain useful to them.

Question 66

**TODO: Entender bien **
A Salesforce Administrator has defined a custom object named Shipment that has a lookup relationship with another custom object named Service Leve’. Only users with a Manager role are allowed to select the Expedited value in the Service Level lookup field on a Shipment record. What is the best option to meet this requirement?
Choose 1 answer.
A. Validation Rule
B. Dependent Lookup
C. Required Lookup Filter
D. Optional Lookup Filter

Answer 66

C. Required Lookup Filter
Although a validation rule could work, a preferable option is to use a required lookup filter to limit the number of available options in a lookup search dialog. In the scenario above, the lookup filter
can be configured to display available values based on the current user’s role. Non managers will not be able to see the “Expedited” value, but managers Will be able to view all.
An optional lookup filter is not suitable since it allows users to save values that do not match its filter criteria. A dependent lookup is a relationship field that has a lookup filter defined which filters
values based on fields on the source object such as displaying only the contacts who are related to the account in a Case record.

Question 67

CoolRay Inc. has a division that makes eye protection equipment for winter sports. Another division also exists that specializes in fashion eyewear, and the Role assigned to users in this division is different from the other. In addition, a Lightning app has been created for each division to manage the eyewear products which are publicly visible in the org. What customization options below can be performed to help users distinguish the different apps and allow them to easily access products that belong to their division?
Choose 2 answers.
A. Use pinned list views for the two types of products managed by the different divisions.
B. Set different brand images and colors for the two Lightning apps accordingly.
C. Create sharing rules to prevent users from viewing products from another division.
D. Customize the Lightning apps to be accessible based on the Role of the user.

Answer 67

A. Use pinned list views for the two types of products managed by the different divisions.
B. Set different brand images and colors for the two Lightning apps accordingly.
A Lightning app can have its own color, logo, and background, which can be configured in the ‘App Details and Branding’ section of the app. This approach can be used to make eye protection and
fashion eyewear applications visually distinct from each other. Also, a custom list view can be created to filter products accordingly and shared only with the users in each division by their role.
Users can then pin this list view so that it becomes the default view when accessing the tab in the Lightning app.
Sharing rules cannot be used to restrict access to records. Access to a Lightning app can be configured based on the profile of a user but not by their role.

Question 68

The Salesforce Administrator of Cosmic Services added a Contact Account field to the Case search layout for the Service Agent profile and retained the default layout across other profiles. Which results can be expected from this setup change?
Choose 2 answers.
A. All Users with profiles other than Service Agent will see the default layout fields.
B. All Service Agents will see the Contact Account field in global search only.
C. All Service Agents will see the Contact Account field in global search, lookup search, and search results filters.
D. All Users will see the Contact Account field in the global search, lookup search, and search results filters.

Answer 68

A. All Users with profiles other than Service Agent will see the default layout fields.
C. All Service Agents will see the Contact Account field in global search, lookup search, and search results filters.
In Lightning Experience, search layouts are assigned through profiles, and all profiles are initially assigned to a default layout. If the default search layout was modified for a profile, the changes
become visible to users with that profile only and do not apply to other profiles. Changes in a search layout such as removal/addition of fields Will apply in global search, lookup search, list view, and
search results filters.

Question 69

Global Insurance has recently switched to Lightning Experience. Service Agents complain about having to wade through Performance Charts and Top Deals, instead of New Cases on the Home Page. Sales Representatives, on the other hand, refuse to accept any changes to the current Home Page. How can a Salesforce Administrator address the needs of both the Sales Representatives and Service Agents?
Choose 1 answer.
A. Advise users that they can customize their own Home Page
B. Use the Lightning App Builder to customize the Home Page for different profiles
C. Use Visualforce to customize the Home Page and dynamically display based on profile
D. lt is not possible to customize the Home Page in Lightning Experience

Answer 69

B. Use the Lightning App Builder to customize the Home Page for different profiles

Question 70

Goodman Real Estate’s agents spend half the time in their offices working with prospective buyers and half in the field showing properties. A custom Lightning App page was built with seven different components, but only two of them are necessary in the field. What’s the best way to provide agents a streamlined app home page when they are in the field?
Choose 1 answer.
A. Build another custom Lightning app to display mobile components only
B. Set component visibility using the Device > Form Factor field
C. Use field-level security to show or hide page components based on device
D. Create a ‘Mobile User’ profile and a ‘Field Sales’ Lightning Home Page

Answer 70

B. Set component visibility using the Device > Form Factor field
Except for the two components that have to be visible when using a phone, the component visibility of the other five components can be set on the Lightning App page. By providing the filter value
as Device > Form Factor Equals Desktop, those components Will only be visible when accessing Salesforce using a desktop in the office and not in the field.
No profile, Lightning page, or Lightning app needs to be created to meet the requirement. The Lightning Home Page is not supported in mobile. Field-level security is used to control access to record fields.

Question 71

Which statement is true about overriding standard action buttons?
Choose 1 answer.
A. When the New button for the Account object is overridden, the override only takes effect on the New button in the Account detail page.
B. If the Delete button on an object is overridden with a Visualforce page, and the object has a delete trigger, clicking Delete Will always fire the trigger.
C. A standard button such as New, View, or Edit can be overridden for Salesforce Classic, Lightning Experience, and Mobile on the same screen.
D. Buttons that appear on the edit page of a record can be overridden.

Answer 71

C. A standard button such as New, View, or Edit can be overridden for Salesforce Classic, Lightning Experience, and Mobile on the same screen.
The New, View, and Edit buttons can all be overridden for Salesforce Classic, Lightning Experience, and Mobile in one consolidated action override screen.
One of the limitations is that the buttons available on the edit page of an object such as Save and Cancel cannot be overridden. When a standard button is overridden, the override affects the
action or behavior wherever it is available in the org, and not just on the detail page of the object. If the Delete button has been overridden with a Visualforce page, it Will be up to that Visualforce
page to proceed with or prevent the deletion of the record. So, the delete trigger is not always necessarily fired in this case.

Question 72

**TODO: Entender más **
Boston Industrial Robotics service team uses Service Cloud to handle their customer service workload. Their products are highly technical, and their Case record page layout has nine different components that need to be accessed as efficiently as possible. To speed up their ability to access the right information and reduce the initial training time on the console, which approach is best?
Choose 2 answers.
A. Configure Dynamic components
B. Use component visibility settings based on profile and create ‘Senior’ and ‘Junior’ profiles
C. Use the Accordion component to provide vertical tab-like access to the components
D. Use separate Case page layouts for senior and junior team members

Answer 72

A. Configure Dynamic components
C. Use the Accordion component to provide vertical tab-like access to the components
The Accordion Lightning Page component can accommodate up to 25 components in a vertical tab organizational structure, though it is not recommended to have more than IO components.
Dynamic components can be configured to avoid overcrowding the record page; components can be made hidden or visible based on criteria.
Separate Case page layouts would require additional configuration and more maintenance. The same is true with multiple profiles. For junior agents who are almost senior agents, using profiles
would make the training of the junior agents more difficult since there Will be two interfaces instead of just one.

Question 73

The Sales Director of a company is exploring ways to improve the Leads list view display. What are list view features that the Salesforce Administrator should consider?
Choose 2 answers.
A. Filters can be added to a list view to display filtered records only
B. List view charts such as Bar or Donut charts can be generated
C. Records can be viewed in Table, Kanban and Hierarchical format
D. Custom list views can be created and are always publicly accessible

Answer 73

A. Filters can be added to a list view to display filtered records only
B. List view charts such as Bar or Donut charts can be generated
Filters can be added to a list view to display records that only meet the specified filter criteria. Bar and Donut charts can be generated from the current list of records as it is capable of aggregating
and grouping columns.
A list view does not have a Hierarchical format. Custom list views can be created to be private, public, or shared to a specific group of users only.

Question 74

Global Sales Corporation has 90 fields on the Account object in Salesforce. The company has decided to boost employee productivity by showing the most commonly used fields at the top of the Account page. However, the set of most frequently used fields are different for the Sales, Service, and Marketing profile users. Which of the following could be used to achieve this requirement?
Choose 2 answers.
A. Use a dynamic form to control field visibility for Sales, Service, and Marketing.
B. Create different list views for Sales, Service, and Marketing.
C. Create different page layouts for Sales, Service, and Marketing.
D. Create different record types for Sales, Service, and Marketing.

Answer 74

A. Use a dynamic form to control field visibility for Sales, Service, and Marketing.
C. Create different page layouts for Sales, Service, and Marketing.
A dynamic form can be configured on the Account object to create dynamic layouts using visibility rules based on many criteria, including the user’s role or profile.
Page layouts define the order and layout offields. An object can have multiple page layouts, and each layout can be assigned to a specific user profile.
Record types can show or hide different picklist values on page layouts based on the requirements, however no mention of this was made for this particular requirement.
List views have no impact on the fields displayed on a record detail page.

Question 75

Cosmic Innovation is considering the use of the Lightning Component Framework to build a custom application for managing the company’s products. Which of the following are valid capabilities of the framework that would be useful for understanding how to develop and provide access to the custom application?
Choose 3 answers.
A. The framework provides two programming models for development, namely, Aura Components and Lightning Web Components.
B. The framework uses JavaScript on the client-side and Apex on the server-side.
C. The components built using the framework can be added as custom tabs on the navigation bar.
D. The components built using the framework offer cross-browser compatibility but not device-awareness.
E. The framework utilizes stateless client and stateful server, which improves efficiency and responsiveness.

Answer 75

A. The framework provides two programming models for development, namely, Aura Components and Lightning Web Components.
B. The framework uses JavaScript on the client-side and Apex on the server-side.
C. The components built using the framework can be added as custom tabs on the navigation bar.
The Lightning Component Framework is a Ul framework that allows building single-page web apps with dynamic and responsive user interfaces in Salesforce. lt uses JavaScript on the client-side
and Apex on the server-side. Lightning components can be built using the Aura Components or Lightning Web Components model. They can coexist and interoperate on a page.
The framework offers features such as device awareness and cross-browser compatibility, allows using various out-of-the-box components for faster development, and enables customizing
Lightning Experience and communities. lt utilizes a stateful client (using JavaScript) and a stateless server (Apex). The client calls the server only when absolutely necessary, which results in fewer
calls to the server and more responsive and efficient apps. Lightning components can be used in many different contexts. For example, they can be added as custom tabs in Lightning Experience
and the Salesforce mobile app.

Question 76

Cosmic Finance Solutions has recently switched to Lightning Experience. The Salesforce Administrator of the company would like to make use of Lightning components to enhance the user experience. Which of the following can be created using the Lightning App Builder?
Choose 3 answers.
A. Lightning tabs
B. Custom page layouts
C. Single-page apps
D. Custom home pages
E. Custom record pages

Answer 76

C. Single-page apps
D. Custom home pages
E. Custom record pages
App pages, record pages, home pages, and email application panes can be built using Lightning App Builder.
Page layouts can be created in the Object Manager page of an object. Lightning tabs can be created in the Tabs page in Setup.

Question 77

A sales manager recently sought the help of the Salesforce Administrator because sales agents have complained about how cluttered the record page seems for their ‘Delivery’ custom object. They want to be able to see a particular button on the record page only if the value in the Status field of the Delivery record shows ‘Returned’. What can the Salesforce Administrator recommend?
Choose 1 answer.
A. Use a Path
B. Use Dynamic Forms
C. Use Dynamic Actions
D. Use different page layouts

Answer 77

C. Use Dynamic Actions
With dynamic actions, buttons that refer to available actions can dynamically appear on the record page. Buttons can be configured to appear on the record page only when certain conditions or
values on specific fields are met.
Dynamic forms are also used to control visibility on page layouts. However, instead of controlling the visibility of available actions, they control the visibility offields and sections of the layout.

Question 78

A Salesforce Administrator is using Lightning App Builder to configure a Lightning page for the Account object. He has added the ‘Potential Duplicates’ component to the page, but it should only be displayed for users who have permission to view encrypted data in the organization. How can the Salesforce Administrator meet this requirement?
Choose 1 answer.
A. Set the target audience criteria of the page in the Lightning App Builder.
B. Create a new record page and assign it to a permission set that includes the ‘View Encrypted Data’ permission.
C. Set the component visibility by adding a filter in the properties of the component.
D. Create a new custom profile for the users and assign a variation of the page to the profile.

Answer 78

C. Set the component visibility by adding a filter in the properties of the component.
Lightning App Builder allows setting the visibility of a component from the ‘Set Component Visibility’ section in the component’s properties. lt is possible to set the visibility of a component based
on standard or custom user permissions, such as the ‘View Encrypted Data’ permission. While adding a filter, one can select the ‘Advanced’ filter type and select the user permission which should
be required for displaying the component.
Creating a new custom profile for all users with the ‘View Encrypted Data’ permission and assigning it to a variation of the page is unnecessary since visibility can be set for individual components.
lt is not possible to set the target audience criteria of a page in the Lightning App Builder; this feature is available only in Lightning communities. Also, a Lightning page cannot be assigned to a permission set.

Question 79

Service Silo recently overhauled their Case record page and have included new fields and buttons. Since only a communique was sent and no classroom training can be conducted because of the current call volume, they want their agents to still be guided with the changes to the Case record page and how to use the new layout. What is the best option to introduce these Case record changes to the agents?
Choose 1 answer.
A. Create dev org accounts for the agents and have them practice on the new Case record page there
B. Create a video that shows the changes to the Case record page and have the agents watch it
C. Send an email with screenshots that detail the changes to the new Case record page
D. Create in-app guidance that includes instructions for the new Case record page

Answer 79

D. Create in-app guidance that includes instructions for the new Case record page

Question 80

The sales department at Star Enterprises would like to assist Account Managers by providing instructions for each sales stage on the Opportunity page layout. The instructions should only display for the current stage of the opportunity. The Lightning Experience user interface is being used. What could be recommended?
Choose 1 answer.
A. Add an inline Visualforce page to the page layout
B. Add a dynamic text field to the page layout
C. Configure a Path on the Opportunity object
D. Use a dependent picklist to display the instructions

Answer 80

C. Configure a Path on the Opportunity object
In Lightning Experience, a path can be configured to display sales stages and the guidance for each stage.
Although a Visualforce page can be developed, it is not necessary as the path component can meet the requirement. An implementation of a dynamic text field using a formula field that displays
text based on stage value may be created, but the path is most suitable and built for this purpose. A dependent picklist is used for displaying a picklist value set based on a selected picklist value
and is not applicable in this scenario.

Question 81

Marketing users need to be able to quickly create new Account records by filling out and submitting a form that only contains the Account Name and Account Number fields. Which of the following options is most suita ble for this requirement?
Choose 1 answer.
A. Create a new page layout that only contains the necessary fields
B. Have a form built by a Salesforce developer using a Visualforce page
C. Create a quick action and configure the action layout accordingly
D. Build a screen flow and invoke it from a quick action on the record page

Answer 81

C. Create a quick action and configure the action layout accordingly

Question 82

A radio button group needs to be added to a page layout that allows users to choose an option from a set of options. Given the choices below, what is the recommended solution to meet the requirement?
Choose 1 answer.
A. Convert checkbox fields into radio buttons using the page layout editor
B. Embed a Visualforce page in the page layout that contains the radio buttons
C. Create a set of radio button fields and add them to the page layout
D. Recreate the page layout using Visualforce and then include the radio buttons

Answer 82

B. Embed a Visualforce page in the page layout that contains the radio buttons
Radio buttons can be added to a Visualforce page, which can then be embedded in the page layout. Embedded Visualforce pages in page layouts are also referred to as inline Visualforce pages.
Radio button fields are not supported in Salesforce. There is no option to convert checkbox fields into radio buttons in the page layout editor. Recreating the page using Visualforce won’t be
necessary as a Visualforce page can be embedded in a page layout.

Question 83

A custom checkbox field named ‘Inactive’ has been added to the Contact object to indicate that a contact is no longer working at the related account. How can a related list be displayed on an Account record page that should show active contacts only?
Choose 1 answer.
A. Use the ‘Dynamic Related List - Single’ component to create a filtered related list
B. Create a custom Lightning component that filters related contacts of the account
C. Use the filters in the ‘Related List - Single’ component of the Account record page
D. Add a filter to the Contacts related list using the page layout editor for the account

Answer 83

A. Use the ‘Dynamic Related List - Single’ component to create a filtered related list
The ‘Dynamic Related List Single’ component in Lightning App Builder can be added to the Account record page to display a related list with filtered records. Aside from filter options, it also
supports row limits, sorting, field selection, and other options.
Other related lists such as the ‘Related List Single’ or ‘Related Lists’ standard Lightning components provides options for filtering records but cannot be saved as they are quick filters that persist
only during the current session of the user. A programmatic solution is not required since a declarative option is available.

Question 84

Global Insurance has recently switched to Lightning Experience and is about to introduce the Sales Path functionality. While setting up, what can be done to ensure that it does not display on the Opportunity record page until Sales Representatives have been trained in how it works?
Choose 3 answers.
A. Modify the existing Opportunity record page and remove the Sales Path component
B. Record pages cannot be modified in Lightning Experience
C. Set the visibility setting of the component to hidden until the filter criteria are met
D. Create a new Opportunity record page with the component but do not activate it yet
E. Remove the component from the Opportunity page layout temporarily

Answer 84

A. Modify the existing Opportunity record page and remove the Sales Path component
C. Set the visibility setting of the component to hidden until the filter criteria are met
D. Create a new Opportunity record page with the component but do not activate it yet
The Lightning App Builder can be used to modify existing record pages or create new record pages. Sales Path is a standard component that can be removed from the Opportunity record page.
The ‘Set Component Visibility’ option of the Sales Path component can be set to hidden if the filter criteria are not met. New record pages need to be activated to be available for users.
lt is possible to edit record pages in Lightning Experience. Components can be added to and removed from the Lightning record page, not in the page layout.

Question 85

The Cosmic Insurance sales team created recommendations to help newly hired representatives manage prospects and also developed sales console tutorial notes & links that the reps can refer to when viewing a Lead record.
The sales team has requested to allow the reps to access all of them to help boost sales activity and create an organized, visually appealing view of the open, upcoming, and past activities of leads.
Which components would best meet these requirements?
Choose 3 answers.
A. Rich Text
B. Activities
C. Einstein Next Best Action
D. Potential Duplicates
E. Chatter

Answer 85

A. Rich Text
B. Activities
C. Einstein Next Best Action
The Rich Text component is used to display HTML-formatted rich text. The Activities component displays the activities for the record in chronological order. The Einstein Next Best Action
component shows the best recommendations to users, e.g., create a new task or initiate a follow up email.
The Potential Duplicates component displays the number of duplicate records that match the opened record. The Chatter component displays the Chatter publisher and feed. While Chatter is a
valuable component for collaboration and communication, it does not directly address the requirement.

Question 86

What is true regarding the Home Page in Lightning Experience?
Choose 1 answer.
A. Each user can customize their own Home Page
B. The Home Page can be customized for each role
C. The Home Page can be customized for each profile
D. lt is not possible to customize the Home Page

Answer 86

C. The Home Page can be customized for each profile
The Home Page can be customized in the Lightning App Builder and a different page assigned for different profiles.
Lightning pages such as the Home Page can be assigned to a profile, but not to a role. A user Will share the same Home Page based on his/her profile.

Question 87

Cosmic Software Solutions uses Salesforce for lead management. The record page created for leads consists of several custom fields and sections. They need to be configured as individual components such that different types of users only see the fields and sections that they require. For example, a section consisting of five custom fields, which allow specifying contact information, should only be visible to sales users. Which feature should be used to meet this requirement?
Choose 1 answer.
A. Page Layouts
B. Lightning Web Component
C. Dynamic Interactions
D. Dynamic Forms

Answer 87

D. Dynamic Forms
Dynamic Forms allow migrating the fields and sections from an existing record page as individual components in the Lightning App Builder. These components can then be configured the same
way as the other components on the page so that users can view only the fields and sections they should be able to access. Dynamic Forms is supported for custom objects, accounts (including
person accounts), cases, contacts, leads, and opportunities.
Dynamic Interactions is a feature used when an event occurring in one component on a Lightning page, such as the user clicking an item in a list view, should update other components on the page.
Creating a custom Lightning Web Component for this requirement is unnecessary and would require programmatic development. Page Layouts do not support configuring visibility for specific
fields and sections on a page.

Question 88

The Sales Department has requested that certain fields on a record details page are converted from drop-down picklists to radio buttons, so that there can be information displayed next to each item to help users select the correct option. How can this be done?
Choose 1 answer.
A. Change the field type from picklist to radio button for the fields
B. Create a Visualforce page and use radio button controls
C. Set the radio button option on the fields in the page layout
D. Use formula fields to display radio buttons in place of picklist fields

Answer 88

B. Create a Visualforce page and use radio button controls
Radio button fields are not standard platform features, but they can be developed using Visualforce.
There is no option to convert a picklist field to a radio button field. A page layout does not have any setting that includes radio buttons. Formula fields derive its value from other fields, expressions,
or values, and cannot be used to display form elements such as radio buttons.

Question 89

Global Insurance uses Salesforce to manage claims on insurance policies. The company would like to display claim details next to the related policy detail and details of the person insured on a single page. Which of the following solutions can be used to achieve this?
Choose 2 answers.
A. Create a Lightning record page using a template with three regions
B. Create a new global publisher layout with three columns for the objects
C. Create a Visualforce page with three columns for the three objects
D. Create a standard page layout with three columns for the three objects

Answer 89

A. Create a Lightning record page using a template with three regions
C. Create a Visualforce page with three columns for the three objects
A custom Lightning record page that uses a template with three regions can be created in Lightning App Builder. The ‘Record Detail’ component or a Dynamic Form can be used to display details of
the primary record on the page. Then, ‘Related Record’ Lightning components can be used to display details of the related records using the other two regions. Alternatively, programmatic
solutions such as Visualforce, or custom Lightning components, can be developed to meet the requirement especially when advanced functionality is required.
A standard page layout only supports up to two columns and can only display fields available in the main record. Global Publisher Layout is for configuring the global actions that appear in the
various Salesforce interfaces and not used for displaying record details.

Question 90

A Salesforce developer has deployed a custom flow screen component for a screen flow that will be used by the customer support team of a server hosting company. However, the company’s Salesforce administrator is finding the custom component difficult to configure as its property pane contains an extensive number of input fields and is not very intuitive. Which ofthe following would allow the developer to improve the user experience?
Choose 2 answers.
A. Set the friendlyMode tag to true in the component’s XML configuration file.
B. Customize the screen component’s HTML file to enhance the property editor.
C. Use automaticOutputVariables to access automatically stored values.
D. Create a custom property editor for the custom flow screen component.

Answer 90

C. Use automaticOutputVariables to access automatically stored values.
D. Create a custom property editor for the custom flow screen component.
Custom property editors can be created for custom screen components and invocable actions in Flow Builder. A custom property editor is essentially a Lightning web component that is used as a
custom user interface for configuring the properties of a component or element that uses it. By default, custom property editors are only able to use manually assigned variables as input values.
Exposing a public property called automaticOutputVariables in the custom property editor’s JavaScript controller enables it to access automatically stored values, such as the return value of a
‘Get Records’ element.
The HTML file of a custom screen component is intended for end-users and is not used for rendering the (standard) property editor. A friendlyMode tag does not exist.