Usability Flashcards

1
Q

What are the 8 components of usability?

A
  1. Learnability
  2. Efficiency
  3. Memorability
  4. Errors
  5. Satisfaction
  6. Functionality
  7. Individuality
  8. Predictability
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2
Q

What is the term that describes whether a product provides the features you need?

A

Utility

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3
Q

What is the term that describes whether a product is easy and pleasant to use?

A

Usability

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4
Q

Usability + Utility =

A

Useful

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5
Q

According to Jakob Nielsen, how many usability testing is sufficient to achieve the necessary insight?

A

Five

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6
Q

What are Whitney Quesenbery five usability dimensions that help analysts determine the level of usability associated with a design?

A
  1. Effective
  2. Efficient
  3. Engaging
  4. Error Tolerant
  5. Easy to learn
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7
Q

What is Usability?

A

The ease with which a product can be used.

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8
Q

What are Ben Shneiderman’s 8 Golden Rules of Interface Design?

A
  1. Strive for Consistency
  2. Enable frequent users to use shortcuts
  3. Offer informative feedback
  4. Design dialogue to yield closure(telling your users what their action has led them to).
  5. Offer simple error handling
  6. Permit easy reversal of actions
  7. Support internal locus of control
  8. Reduce short-term memory load
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9
Q

Which user interface design guideline refers to the need for systems that increase the user’s feeling of power over events in the user interface?

A

Support Internal Locus of Control

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10
Q

Which user interface design guideline refers to utilizing familiar icons, colors, call-to-actions, and user flows when designing similar situations and sequence of actions?

A

Striving for Consistency

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11
Q

Which user interface design guideline refers to creating shortcuts for frequent users to provide quicker methods of completing tasks?

A

Enable frequent users to use shortcuts

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12
Q

Which user interface design guideline refers to providing appropriate, human-readable feedback within a reasonable amount of time?

A

Offer Informative Feedback

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13
Q

Which user interface design guideline refers to telling the users what their action has led them to?

A

Designing dialogue of yield closure

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14
Q

Which user interface design guideline refers to providing simple, intuitive step-by-step instructions to solve the problem quickly when running into errors?

A

Offering Simple Error Handling

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15
Q

Which user interface design guideline refers to offering users obvjous ways to reverse their actions?

A

Permitting easy reversal of actions

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16
Q

Which user interface design guideline refers to giving users the sense that they are in full control of events occurring in the digital space?

A

Supporting internal locus of control

17
Q

Which user interface design guideline refers to choosing recognition over recall to make it easier for users to recall information quicker?

A

Reducing short-term memory load