US Airways Airline Abbreviations Flashcards

1
Q

Advanced Seat Assignments. Assigned after a ticket has been purchased anywhere from 339 days to 4 hours prior to departure

A

ASA

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2
Q

Airport Ticket Office. The ticket counter located at all of the airports that US Airways serves.

A

ATO

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3
Q

Baggage Service Office - this is the office at the airport that accepts claims for lost or damaged bags and handles the claim for the first five days.

A

BSO

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4
Q

Central Baggage Resolution Office - this office handles claims for bags that have been lost more than five days.

A

CBRO

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5
Q

Electronic Air Check Plus certificate. This is a discount certificate issued by the Customer Relations department as one form of Compensation.

A

EACP

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6
Q

Electronic Take Flight Certificate. Currently issued as Denied Boarding Compensation. ETFCs are issued at the station in a set dollar amount.
In some instances Customer Relations will issue the ETFC for a passenger. More information to follow in training.

A

ETFC

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7
Q

This is our Electronic Ticketing product. Passengers who purchase an ETKT receive only a receipt and need only present valid government issued 10 when traveling.

A

ETKT

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8
Q

Electronic Travel with US Voucher. This is an electronic dollar based voucher issued as a form of compensation.

A

ETUV

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9
Q

Flight information

A

FLIFO

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10
Q

Passenger Boarding Totals - this number includes the capacity of the aircraft, the authorization level and the total number of passengers with reservations for a flight.

A

PBT

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11
Q

Other Airlines

A

OA or OAL

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12
Q

Passenger Name Record. - This is another name for a reservation or confirmation code.

A

PNR

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13
Q

Passenger, PAX is also used; however, PSGR is the US Airways approved abbreviation.

A

PSGR

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