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1
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PSY 428 Complete Class
PSY 428 Complete Class
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PSY 428 Complete Class

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PSY 428 Week 1 DQ 1
What is organizational psychology? How is it different from general psychology?
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PSY 428 Week 1 DQ 1

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3
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PSY 428 Week 1 DQ 2
Explain the role of research and statistics in organizational psychology.
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PSY 428 Week 1 DQ 2

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4
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PSY 428 Week 1 DQ 3
If you were a manger of an organization, what would you expect from an organizational psychologist?
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PSY 428 Week 1 DQ 3

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5
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PSY 428 Week 1 DQ 4
What does a practicing organizational psychologist do? How does this compare with what a research organizational psychologist does?
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PSY 428 Week 1 DQ 4

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6
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PSY 428 Week 1 DQ 5
Organizations often consider on-staff organizational psychologists as a cost with no revenue return. What can organizational psychologists do to demonstrate their value to organizational leaders?
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PSY 428 Week 1 DQ 5

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7
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PSY 428 Week 1 Individual Organizational Psychology Paper

Prepare a 600 to 900-word paper (including an abstract) in which you examine the field of organizational psychology. Use three citations, one of which may be from your textbook. Do not use the dictionary, encyclopedia, Wikipedia, Internet search, magazine, or newspaper; use two additional peer-reviewed journals for your sources. Remember to include a reference list. In your examination, be sure to address the following items:

• Define organizational psychology.
• Explain the role of research and statistics in organizational psychology.
• Describe how organizational psychology can be used in organizations.
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PSY 428 Week 1 Individual Organizational Psychology Paper

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8
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PSY 428 Week 1 Summary
PSY 428 Week 1 Summary
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PSY 428 Week 1 Summary

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9
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PSY 428 Week 2 DQ 1
Explain the impact of organizational socialization on job satisfaction.
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PSY 428 Week 2 DQ 1

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10
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PSY 428 Week 2 DQ 2
Analyze the relationship between productive and counterproductive behaviors in organizations.
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PSY 428 Week 2 DQ 2

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11
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PSY 428 Week 2 DQ 3
Describe the relationship between job satisfaction and organizational commitment
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PSY 428 Week 2 DQ 3

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12
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PSY 428 Week 2 DQ 4
What are three reasons for appraising employee performance? Which one of these reasons is most important? Why?
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PSY 428 Week 2 DQ 4

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13
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PSY 428 Week 2 DQ 5
What are some of the common objective measures of job performance? What are the advantages and disadvantages of using objective measures of performance?
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PSY 428 Week 2 DQ 5

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14
Q

PSY 428 Week 2 DQ 3
Describe the relationship between job satisfaction and organizational commitment
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PSY 428 Week 2 DQ 3

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15
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PSY 428 Week 2 Individual Productive and Counterproductive Behaviors Paper
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Prepare a 600 to 900-word paper (include an abstract) in which you analyze the relationship between productive and counterproductive behavior in organizations. As a part of your analysis be sure to address the following items:
• Define productive behavior and counterproductive behavior.
• Describe the impact that productive and counterproductive behaviors have on job performance and the overall performance of an organization.
• Recommend strategies to increase productive behavior and decrease counterproductive behavior in organizations.
Use three citations, one of which may be from your textbook. Do not use the dictionary, encyclopedia, Wikipedia, magazine, or newspaper; use two additional peer-reviewed journals or academic publications for your sources; and remember to include a reference list.

A

PSY 428 Week 2 Individual Productive and Counterproductive Behaviors Paper
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16
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PSY 428 Week 2 Summary
PSY 428 Week 2 Summary
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PSY 428 Week 2 Summary

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17
Q

PSY 428 Week 3 DQ 1
What are the similarities and differences among the different need theories?
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PSY 428 Week 3 DQ 1

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18
Q

PSY 428 Week 3 DQ 3

What impact do goals have on behavior? What types of goals will lead to the highest level of performance? Why?
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PSY 428 Week 3 DQ 3

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19
Q

PSY 428 Week 3 DQ 4
As a manager you must motivate your employees to work very hard. Which motivation theory would you use to guide your actions? Why?
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PSY 428 Week 3 DQ 4

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20
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PSY 428 Week 3 DQ 5
What workplace stressors might you find in an organization? Recommend methods to reduce workplace stressors.
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PSY 428 Week 3 DQ 5

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21
Q

PSY 428 Week 3 Individual Improving Organizational Performance Simulation
PSY 428 Week 3 Individual Improving Organizational Performance Simulation
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PSY 428 Week 3 Individual Improving Organizational Performance Simulation

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22
Q

PSY 428 Week 3 Learning Team Job Satisfaction Paper

Using the Annotated Bibliography from Week Two, prepare a 600 to 900-word paper (with an Abstract) in which you address the following items:

• Define job satisfaction.
• Explain the impact that organizational socialization has on job satisfaction. [Provide an example of how an organization can use organizational socialization to positively impact job satisfaction.]
• Describe the relationship between organizational commitment and job satisfaction. [Provide an example of how an organization can use organizational commitment to positively impact job satisfaction.]
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PSY 428 Week 3 Learning Team Job Satisfaction Paper

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23
Q

PSY 428 Week 3 Summary
PSY 428 Week 3 Summary
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PSY 428 Week 3 Summary

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24
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PSY 428 Week 4 DQ 1
What is transformational leadership? Who do you consider to be a transformational leader? Why?
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PSY 428 Week 4 DQ 1

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25
Q

PSY 428 Week 4 DQ 2
What is cohesiveness? What impact does cohesiveness have on behavior? Does a group need to be cohesive in order to be successful? Why or why not?
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PSY 428 Week 4 DQ 2

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26
Q

PSY 428 Week 4 DQ 3
What is groupthink? How can a group avoid groupthink?
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PSY 428 Week 4 DQ 3

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27
Q

PSY 428 Week 4 DQ 4
What kinds of diversity can exist within a group? What impact does diversity have on group outcomes?
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PSY 428 Week 4 DQ 4

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28
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PSY 428 Week 4 DQ 5
Is there a difference between a group and a team? If so, what is it? If not, why not?
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PSY 428 Week 4 DQ 5
Is there a difference between a group and a team? If so, what is it? If not, why not?
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29
Q

PSY 428 Week 4 Learning Team Environmental Proposal
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In preparation for this assignment, use the link on the Week Five Course website to access information on the different virtual organizations. Select one of the virtual organizations as the basis for this proposal. It may be helpful to read the Week Five readings.

Prepare a 900 to 1,200-word paper (with an abstract) in which you utilize organizational psychology concepts to make recommendations to improve the environment within your selected virtual organization.

Use four citations, one of which may be from your textbook. Do not use the dictionary, encyclopedia, Wikipedia, magazine, or newspaper; use three additional peer-reviewed journals or academic publications for your other three sources; and remember to include a reference list.

Be sure to address the following items in your paper:

Recommend at least two strategies to create alliances between your selected virtual organization and its networked internal and external stakeholders. Include the strategies in your abstract.
Explain how the differences between leadership and management may affect networking within your selected virtual organization.
Propose an environment that is supportive of team functioning and learning and that allows for sustainable innovation and creativity within your selected virtual organization. Be sure to include the rationale for your proposal.

PSY 428 Week 4 Learning Team PowerPoint Presentation
Prepare a 10 to 12 slide Microsoft® PowerPoint® presentation with presenter notes illustrating your Environmental Proposal.

A

PSY 428 Week 4 Learning Team Environmental Proposal
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30
Q

PSY 428 Week 4 Summary
PSY 428 Week 4 Summary
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PSY 428 Week 4 Summary

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31
Q

PSY 428 Week 4 Learning Team Environmental Proposal
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In preparation for this assignment, use the link on the Week Five Course website to access information on the different virtual organizations. Select one of the virtual organizations as the basis for this proposal. It may be helpful to read the Week Five readings.

Prepare a 900 to 1,200-word paper (with an abstract) in which you utilize organizational psychology concepts to make recommendations to improve the environment within your selected virtual organization.

Use four citations, one of which may be from your textbook. Do not use the dictionary, encyclopedia, Wikipedia, magazine, or newspaper; use three additional peer-reviewed journals or academic publications for your other three sources; and remember to include a reference list.

Be sure to address the following items in your paper:

Recommend at least two strategies to create alliances between your selected virtual organization and its networked internal and external stakeholders. Include the strategies in your abstract.
Explain how the differences between leadership and management may affect networking within your selected virtual organization.
Propose an environment that is supportive of team functioning and learning and that allows for sustainable innovation and creativity within your selected virtual organization. Be sure to include the rationale for your proposal.

PSY 428 Week 4 Learning Team PowerPoint Presentation
Prepare a 10 to 12 slide Microsoft® PowerPoint® presentation with presenter notes illustrating your Environmental Proposal.

A

PSY 428 Week 4 Learning Team Environmental Proposal
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32
Q

PSY 428 Week 5 DQ 1
What are some examples of organizational theories? Which theory do you think is most applicable? Why?
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PSY 428 Week 5 DQ 1

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33
Q

PSY 428 Week 5 DQ 2
What are some recent innovations in organizational design? Which one of these innovations do you find most interesting? Why?
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PSY 428 Week 5 DQ 2

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34
Q

PSY 428 Week 5 DQ 3
Why is it important to create alliances between and organization and its internal and external stakeholders? What strategies can be used to create these alliances?
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PSY 428 Week 5 DQ 3

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35
Q

PSY 428 Week 5 DQ 4
What is organizational development? Why is organizational development important in today’s society? Describe the conditions necessary for successful organizational change and development.
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PSY 428 Week 5 DQ 4

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36
Q

PSY 428 Week 5 Individual Review of Chapters 1-16
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PSY428 REVIEW OF CHAPTERS 1-15 Guide

  1. The field of organizational psychology began to take its present shape in the _____.
    a) 1870s
    b) early 1900s
    c) 1950s
    d) early 1800s
  2. Organizational psychologists collect data most frequently using ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬____________.
    a) survey research
    b) one-on-one interviews
    c) under-cover agents
    d) none of the above
  3. The transitioning process by which a new hire becomes a productive member of an organization is known in organizational psychology as:
    a) organizational integration
    b) organizational socialization
    c) new-hire trauma
    d) group cohesion
  4. Which of the following is not true regarding realistic job previews?
    a) They should only provide applicants with positive information
    b) They may lower applicants’ expectations of a job
    c) They may reduce turnover
    d) They can facilitate newcomer socialization
  5. Employee behaviors that are not required under a formal job description (e.g., altruism, general courtesy) are known in organizational psychology as _______.
    a) Organizational personal behaviors
    b) Organizational citizenship behaviors
    c) Person-in-organization behaviors
    d) Extra-organizational behaviors
  6. An evaluation of the results of an employee’s actual performance on the job is the evaluation of that employee’s ________.
    a) Productivity
    b) Utility
    c) Value
    d) Effectiveness
  7. Job satisfaction has been shown to correlate with many other variables, but its strongest relationship appears to be with ___________.
    a) employee attitudes
    b) employee behaviors
    c) employee emotions
    d) organizational profit
  8. The three most commonly researched forms of organizational commitment are referred to as _____________.
    a) continuance, affective, and normative
    b) regular, neutral, and super
    c) heavy, moderate, and light
    d) entering, staying, leaving
  9. Choose the best definition of counterproductive organizational behavior.
    a) Behavior that slows an employee down on the job.
    b) Behavior that runs against the goals of an organization.
    c) Behavior that prevents an employee from being effective.
    d) Behavior determined by market pressures.
  10. Time lost and frequency measures are most commonly used to evaluate which of the following counterproductive behaviors?
    a) turnover
    b) theft
    c) absenteeism
    d) sexual harassment
  11. Organizational psychologists commonly refer to “good” and “bad” turnover as which of the following?
    a) optimal and dysfunctional
    b) acceptable and unacceptable
    c) hiring and firing
    d) healthy and unhealthy
  12. Occupational health and stress are influenced by _____________ factors.
    a) psychosocial
    b) socio-cognitive
    c) psychopersonal
    d) indicological
  13. Researchers who focus mainly on the negative effects of workplace stress are likely adhering to which of the following approaches to occupational stress?
    a) humanistic
    b) medical
    c) clinical/counseling
    d) engineering
  14. Which of the following terms is defined as an aspect of the work or job environment for which an employee may need to adapt or change?
    a) strain
    b) stress
    c) stressor
    d) goal
  15. _____ role overload is due to the amount of demands; ________ role overload is due to the perceived difficulty of those demands by a particular employee.
    a) work; emotion
    b) subjective; objective
    c) quantitative; qualitative
    d) physical; perceptual
  16. Motivation is best described in terms of a person’s __________.
    a) needs
    b) cognitive processes
    c) behaviors
    d) all of the above can be useful in describing a person’s motivation
  17. The theory of motivation that is based on the perceived fairness of transactional relationships between individuals and organizations is ______________.
    a) Equality theory
    b) Equity theory
    c) Egalitarian theory
    d) Balance theory
  18. Within expectancy theory, a person’s belief that his/her performance will lead to a particular outcome is known as _____________.
    a) Expectancy
    b) Valence
    c) Instrumentality
    d) Belief
  19. Which of the following theories of motivation views motivation as an ongoing process of monitoring, comparison with a standard, and adjustments to ensure progress is being made?
    a) Social cognitive theory
    b) Control theory
    c) Discrepancy theory
    d) Equity theory

20 Which of the following is not a necessary condition for an effective performance-based merit pay system?

a) Accurate measurement/documentation of employee performance
b) Fair administration of performance-based pay decisions
c) Merit pay increases large enough to be meaningful to employees
d) All of the above are critical

  1. Which of the following is the most legitimate reason why executive salaries tend to be so much higher than other employees’ salaries?
    a) Executives always have more experience than other workers.
    b) Executive decisions can dramatically impact an organization’s survival.
    c) Salary is the only motivator that can be used with executives.
    d) High salaries are needed to recruit executives to high positions.
  2. “Vertical loading” refers to which of the following job design strategies?
    a) demand reduction
    b) role clarification
    c) job enrichment
    d) interdependence building
  3. “Great leaders are born, not made.” This statement reflects which of the following perspectives on leadership?
    a) Behavioral
    b) Trait
    c) Cognitive
    d) Emotional
  4. A ____________ theory of leadership highlights the influence of situational factors on a leader’s behaviors.
    a) environmental
    b) multi-factorial
    c) contingency
    d) scenario
  5. A __________ leader influences subordinates by inspiration; a ____________ leader by behavioral principles of reward and punishment.
    a) good; bad
    b) transformational; transactional
    c) transforming; restoring
    d) internal; external
  6. A person’s potential to influence others is viewed in organizational psychology as _________.
    a) Power
    b) Influence
    c) Leadership
    d) Strength
  7. The process by which roles develop and role expectations are communicated to group members is known as ____________.
    a) role definition
    b) role differentiation
    c) role refinement
    d) plan-setting
  8. Team effectiveness is often conceptualized in terms of an I-P-O model. This stands for which of the following?
    a) Interdependence-Process-Orientation
    b) Input-Perspective-Outcome
    c) Input-Process-Output
    d) Interest-Principle-Output
  9. What phenomenon is occurring when a team member demonstrates less effort in the team than he/she would if working alone?
    a) social loafing
    b) social resting
    c) diffusion of effort
    d) separation of responsibility
  10. ________ occurs when team members build upon each other’s ideas to produce something greater than would be possible by combining the contributions of individual members.
    a) sharing
    b) synergy
    c) development
    d) extension
  11. Viewing an organization as a series of subsystems that interact with each other and the external environment fits with which common organizational metaphor?
    a) organization as biological organism
    b) organization as machine
    c) organization as brain
    d) organization as a computer
  12. An organization with many levels and highly specialized departments is probably based on which organizational theory?
    a) humanistic
    b) classical
    c) mechanistic
    d) biological
  13. A successful organization in a newly emerging sector is likely to have a __________ organizational structure.
    a) round
    b) triangular
    c) flat
    d) narrow
  14. A _____________ structure typically involves the simultaneous existence of two separate organizational structures.
    a) matrix
    b) cross-over
    c) interlinking
    d) hierarchical
  15. A ______ manager is likely to closely supervise employees, while a ________ manager is likely to allow workers more freedom to seek innovative solutions to organizational problems.
    a) Type A; Type B
    b) Theory X; Theory Y
    c) Type Z; Type X
    d) hands-on; hands-up
  16. _________ are features of an organization’s physical environment that have some sort of culture meaning.
    a) artifacts
    b) symbols
    c) values
    d) signs
  17. Acts, objects, relationships, or language that have meaning and motivational value within an organization are considered ____________ of that organization’s culture.
    a) artifacts
    b) symbols
    c) components
    d) marks
  18. The yearly recognition of an organization’s highest performers at a company-wide gala is an example of a __________.
    a) ritual
    b) tangible reward
    c) rite
    d) artifact
  19. An organizational culture serves which two major functions, according to Schein?
    a) vertical integration and temporal stabilization
    b) external adaptation and internal integration
    c) strategic realism and evolutionary reactivity
    d) internal response and external response
  20. The use of observational and qualitative data collection methods to evaluate an organization’s culture is an example of which of the following research methods?
    a) socio-organizational inquiry
    b) group study
    c) ethnography
    d) culture profiling
  21. An early individual-level organization development technique involving unstructured group sessions focused on interpersonal interactions is known as ______________.
    a) a T-group
    b) a training corp.
    c) a action lab
    d) a connection group
  22. Lewin’s three-step model of organizational change is which of the following?
    a) change-evaluate-reset
    b) unfreezing-transformation-refreezing
    c) identifying-modifying-continuing
    d) pausing-changing-restarting
  23. _____________ Theory suggests that organizations use materials from the environment, create something with those materials, and return the products to the environment in a dynamic fashion.
    a) General Systems
    b) Recyclical
    c) Karma
    d) I-P-O
  24. Form of consulting and organization development that focuses on how things are done, rather than what is actually done.
    a) End consulting
    b) Client-centered consulting
    c) Process consulting
    d) Means consulting
  25. The most widely used organization-level intervention for organizational development is ______.
    a) survey feedback
    b) team training
    c) computer-based skills training
    d) focus groups
A

PSY 428 Week 5 Individual Review of Chapters 1-16
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37
Q

PSY 428 Week 5 Individual Review of Chapters 1-16
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PSY428 REVIEW OF CHAPTERS 1-15 Guide

  1. The field of organizational psychology began to take its present shape in the _____.
    a) 1870s
    b) early 1900s
    c) 1950s
    d) early 1800s
  2. Organizational psychologists collect data most frequently using ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬____________.
    a) survey research
    b) one-on-one interviews
    c) under-cover agents
    d) none of the above
  3. The transitioning process by which a new hire becomes a productive member of an organization is known in organizational psychology as:
    a) organizational integration
    b) organizational socialization
    c) new-hire trauma
    d) group cohesion
  4. Which of the following is not true regarding realistic job previews?
    a) They should only provide applicants with positive information
    b) They may lower applicants’ expectations of a job
    c) They may reduce turnover
    d) They can facilitate newcomer socialization
  5. Employee behaviors that are not required under a formal job description (e.g., altruism, general courtesy) are known in organizational psychology as _______.
    a) Organizational personal behaviors
    b) Organizational citizenship behaviors
    c) Person-in-organization behaviors
    d) Extra-organizational behaviors
  6. An evaluation of the results of an employee’s actual performance on the job is the evaluation of that employee’s ________.
    a) Productivity
    b) Utility
    c) Value
    d) Effectiveness
  7. Job satisfaction has been shown to correlate with many other variables, but its strongest relationship appears to be with ___________.
    a) employee attitudes
    b) employee behaviors
    c) employee emotions
    d) organizational profit
  8. The three most commonly researched forms of organizational commitment are referred to as _____________.
    a) continuance, affective, and normative
    b) regular, neutral, and super
    c) heavy, moderate, and light
    d) entering, staying, leaving
  9. Choose the best definition of counterproductive organizational behavior.
    a) Behavior that slows an employee down on the job.
    b) Behavior that runs against the goals of an organization.
    c) Behavior that prevents an employee from being effective.
    d) Behavior determined by market pressures.
  10. Time lost and frequency measures are most commonly used to evaluate which of the following counterproductive behaviors?
    a) turnover
    b) theft
    c) absenteeism
    d) sexual harassment
  11. Organizational psychologists commonly refer to “good” and “bad” turnover as which of the following?
    a) optimal and dysfunctional
    b) acceptable and unacceptable
    c) hiring and firing
    d) healthy and unhealthy
  12. Occupational health and stress are influenced by _____________ factors.
    a) psychosocial
    b) socio-cognitive
    c) psychopersonal
    d) indicological
  13. Researchers who focus mainly on the negative effects of workplace stress are likely adhering to which of the following approaches to occupational stress?
    a) humanistic
    b) medical
    c) clinical/counseling
    d) engineering
  14. Which of the following terms is defined as an aspect of the work or job environment for which an employee may need to adapt or change?
    a) strain
    b) stress
    c) stressor
    d) goal
  15. _____ role overload is due to the amount of demands; ________ role overload is due to the perceived difficulty of those demands by a particular employee.
    a) work; emotion
    b) subjective; objective
    c) quantitative; qualitative
    d) physical; perceptual
  16. Motivation is best described in terms of a person’s __________.
    a) needs
    b) cognitive processes
    c) behaviors
    d) all of the above can be useful in describing a person’s motivation
  17. The theory of motivation that is based on the perceived fairness of transactional relationships between individuals and organizations is ______________.
    a) Equality theory
    b) Equity theory
    c) Egalitarian theory
    d) Balance theory
  18. Within expectancy theory, a person’s belief that his/her performance will lead to a particular outcome is known as _____________.
    a) Expectancy
    b) Valence
    c) Instrumentality
    d) Belief
  19. Which of the following theories of motivation views motivation as an ongoing process of monitoring, comparison with a standard, and adjustments to ensure progress is being made?
    a) Social cognitive theory
    b) Control theory
    c) Discrepancy theory
    d) Equity theory

20 Which of the following is not a necessary condition for an effective performance-based merit pay system?

a) Accurate measurement/documentation of employee performance
b) Fair administration of performance-based pay decisions
c) Merit pay increases large enough to be meaningful to employees
d) All of the above are critical

  1. Which of the following is the most legitimate reason why executive salaries tend to be so much higher than other employees’ salaries?
    a) Executives always have more experience than other workers.
    b) Executive decisions can dramatically impact an organization’s survival.
    c) Salary is the only motivator that can be used with executives.
    d) High salaries are needed to recruit executives to high positions.
  2. “Vertical loading” refers to which of the following job design strategies?
    a) demand reduction
    b) role clarification
    c) job enrichment
    d) interdependence building
  3. “Great leaders are born, not made.” This statement reflects which of the following perspectives on leadership?
    a) Behavioral
    b) Trait
    c) Cognitive
    d) Emotional
  4. A ____________ theory of leadership highlights the influence of situational factors on a leader’s behaviors.
    a) environmental
    b) multi-factorial
    c) contingency
    d) scenario
  5. A __________ leader influences subordinates by inspiration; a ____________ leader by behavioral principles of reward and punishment.
    a) good; bad
    b) transformational; transactional
    c) transforming; restoring
    d) internal; external
  6. A person’s potential to influence others is viewed in organizational psychology as _________.
    a) Power
    b) Influence
    c) Leadership
    d) Strength
  7. The process by which roles develop and role expectations are communicated to group members is known as ____________.
    a) role definition
    b) role differentiation
    c) role refinement
    d) plan-setting
  8. Team effectiveness is often conceptualized in terms of an I-P-O model. This stands for which of the following?
    a) Interdependence-Process-Orientation
    b) Input-Perspective-Outcome
    c) Input-Process-Output
    d) Interest-Principle-Output
  9. What phenomenon is occurring when a team member demonstrates less effort in the team than he/she would if working alone?
    a) social loafing
    b) social resting
    c) diffusion of effort
    d) separation of responsibility
  10. ________ occurs when team members build upon each other’s ideas to produce something greater than would be possible by combining the contributions of individual members.
    a) sharing
    b) synergy
    c) development
    d) extension
  11. Viewing an organization as a series of subsystems that interact with each other and the external environment fits with which common organizational metaphor?
    a) organization as biological organism
    b) organization as machine
    c) organization as brain
    d) organization as a computer
  12. An organization with many levels and highly specialized departments is probably based on which organizational theory?
    a) humanistic
    b) classical
    c) mechanistic
    d) biological
  13. A successful organization in a newly emerging sector is likely to have a __________ organizational structure.
    a) round
    b) triangular
    c) flat
    d) narrow
  14. A _____________ structure typically involves the simultaneous existence of two separate organizational structures.
    a) matrix
    b) cross-over
    c) interlinking
    d) hierarchical
  15. A ______ manager is likely to closely supervise employees, while a ________ manager is likely to allow workers more freedom to seek innovative solutions to organizational problems.
    a) Type A; Type B
    b) Theory X; Theory Y
    c) Type Z; Type X
    d) hands-on; hands-up
  16. _________ are features of an organization’s physical environment that have some sort of culture meaning.
    a) artifacts
    b) symbols
    c) values
    d) signs
  17. Acts, objects, relationships, or language that have meaning and motivational value within an organization are considered ____________ of that organization’s culture.
    a) artifacts
    b) symbols
    c) components
    d) marks
  18. The yearly recognition of an organization’s highest performers at a company-wide gala is an example of a __________.
    a) ritual
    b) tangible reward
    c) rite
    d) artifact
  19. An organizational culture serves which two major functions, according to Schein?
    a) vertical integration and temporal stabilization
    b) external adaptation and internal integration
    c) strategic realism and evolutionary reactivity
    d) internal response and external response
  20. The use of observational and qualitative data collection methods to evaluate an organization’s culture is an example of which of the following research methods?
    a) socio-organizational inquiry
    b) group study
    c) ethnography
    d) culture profiling
  21. An early individual-level organization development technique involving unstructured group sessions focused on interpersonal interactions is known as ______________.
    a) a T-group
    b) a training corp.
    c) a action lab
    d) a connection group
  22. Lewin’s three-step model of organizational change is which of the following?
    a) change-evaluate-reset
    b) unfreezing-transformation-refreezing
    c) identifying-modifying-continuing
    d) pausing-changing-restarting
  23. _____________ Theory suggests that organizations use materials from the environment, create something with those materials, and return the products to the environment in a dynamic fashion.
    a) General Systems
    b) Recyclical
    c) Karma
    d) I-P-O
  24. Form of consulting and organization development that focuses on how things are done, rather than what is actually done.
    a) End consulting
    b) Client-centered consulting
    c) Process consulting
    d) Means consulting
  25. The most widely used organization-level intervention for organizational development is ______.
    a) survey feedback
    b) team training
    c) computer-based skills training
    d) focus groups
A

PSY 428 Week 5 Individual Review of Chapters 1-16
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38
Q

PSY 428 Week 5 Summary
PSY 428 Week 5 Summary
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A

PSY 428 Week 5 Summary

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