Untitled Deck Flashcards
A clinical MA saw a patient collapsed in the living room after assessing pt it was determined that the pt has pacemaker, and that an ADE was needed. How far away from the pacemaker should AED pads/ electrodes be placed?
1 inch away
Clinical MA assistant is setting up an appointment for pt. What would be the reason to call the insurance company?
To obtain a clinical report of the procedure and if insurance covers it.
What would be the best way to explain how to perform a self breast examination at home?
Use 3 fingers with a firm touch moving fingers in a circular motion around the breast.
A pt calls and states that their surgical incision is infected, what question is most important for the certified medical assistant (CMA) to ask to assist?
If the incision site is warm and red.
What is the name of a scheduling technique where 2 pt come in at the beginning of each hour and the others are scheduled every 10-20 min?
Modified wave scheduling.
After administering a 2 ML rocephin to a pt with severe shingles. Which of the following is the correct information for correct documentation?
Pt tolerated the receptin injection well.
What is used to clean a pt skin in preparation for minor surgery?
Antiseptic
What approaches are considered for a pt who does not speak english?
Request a professional medical translator.
What information is needed to measure someone for cruches?
The Pt height
A pt came into the hospital to get a GTT (glucose test) . What should you do?
The Explain test requires fasting for 8-12 hours and rescheduling the PT appointment.
Failure to exercise appropriate care of pt is?
Negligence
The study of the biology of microscopic organisms is called?
Microscopic Biology
How often should a Pt medical record be reviewed to ensure accuracy and completeness?
Annually
Hospital acquired infection?
Nosocomial
A clinical assistant should answer the phone on how many rings?
3 rings
What point during urination should specimens be collected ?
during mid stream
In what state is the body when adequate rest and no food for at least 12 hours?
Basal state
What form of sterilization is most used in medical offices?
Autoclaving (steam)
A physician has asked for you to type a formal letter for them, which closing would be incorrect?
Best of luck
Which medical service would require pre authorization from pt insurance?
Outpatient service, and MRI
If a tourniquet is needed, how long should you hold it ?
Less than 1 minute (can’t be left on for more than 1 minute)
Which of the following should be used when performing phlebotomy on elderly pt?
A butterfly needle
What is the maximum amount of urine an adult normally produces in 24 hours ?
24 hours: 2,000 ML
48 hours: 4,000 ML
What is the general term used for an object that transmits infections?
Formite
A condition in which the blood doesn’t have enough healthy blood cells and hemoglobin ?
Anemia
What is the correct location for place of service code 11?
In the office
Which of the following requires pre authorization in the physician’s office?
Bone density test
What is one of the best ways to collect and transmit electronic pt data safely?
Use secure wireless network
What method of scheduling involves booking several pt’s with the same condition in the same time frame?
Cluster scheduling
What instructions should be given post operation?
Call the office if there’s any redness, swelling or fever
When you administer a mediation, when do you document it?
immediately
When preparing a patient for a procedure; what motion do you use to clean skin?
circular motion from inside towards outside
In the recommended order of draw which tube should be filled last?
Gray
Which action of clinical MA represents appropriate action after venipuncture procedure?
tell Pt to apply pressure to the site, and elevate arm
What agency approves chemical products for disinfection of surfaces in the examination room?
EPA
How should MA measure the correct dose of liquid medication in a dosage cup?
Hold at eye level when pouring
Who is responsible for preparing the examination room before a minor procedure?
Medical Assistant
What type of PPE are used in medical labs?
Goggles, gown, and gloves
When assessing a 5 year old, you notice bruises on arms and legs. What should you do?
Notify physician immediately
What is the process used to wash and remove blood and tissue from an instrument?
Sanitization (lukewarm.)
What is the ability to identify with someone’s feelings?
Empathy
Example of biohazard?
Splashing of blood if the cap is removed
Representing which profession helps regain independence of your home?
Physical Therapist
Why is anticoagulant additive used in evaluating test tubes?
Prevents blood from clotting
What is the correct temperature for ear irrigation?
Room temperature
What is supported when a health care team is able to understand cultural differences?
Diversity
What color code tube indicates presence of sodium heparin used for anticoagulant blood tests?
Green
Patient daughter called the office and requested lab results. How should you handle that?
Verify if the medical release forms were signed off by the patient.
Which of the following is an example of CPT code?
99202
Patient came into the office with chest pain & sob (shortness of breath) . What position is best?
Fallors
(Semi)- 45%
(Full)- 90%
Which diagnosis can be put on an insurance claim for a urine culture?
Hematuria
What is the most frequent cause of exposure to HIV in a health care setting?
Accidental needle sticks
What is defamation through spoken statements?
Slander
What will happen to a submitted insurance claim if diagnosis and procedure code do not match?
It will be rejected
Which of the following is one of the 6 standardized elements found on product labels of a chemical product?
Pictogram
Under what circumstances can you accept a check written by a 3rd party ?
if the check is from a health insurance company
Patients inform MA that he was diagnosed with a brain tumor and received chemotherapy, where in the medical record would you document it?
Medical History
What procedure is appropriate for preparing blood and other potentially infectious material for transport?
Place materials in a leak proof container
What hormone is tested on a pregnancy test?
ACG
What are aspirin and acetaminophen ?
analgesics(pain) and antipyretic(fever)
What is damaged in a patient with tachycardia?
Heart Muscle
When would clinical MA use a multi sample needle?
When more than 1 tube of blood is to be collected
Blood samples are collected from patients; plasma is pink to red in color. What is the cause?
Hemolysis
What government agency regulates the SDS (safety data sheet) for all chemicals in the workplace to be accessible?
OSHA
What is the name for a fluctuating fever that decreases to or below and
Intermit
MA is a mixing cleaning solution. What is the ratio of water to bleach
1 to 10 ratio
Which agency regulates the controlled substance act?
DEA
The Patient’s medical release form has expired. What should you do?
Have patient fill out new form
Which hospital department has physicians in the field of musculoskeletal disorders?
Orthopedics
Which drug administration group is used for someone who is nauseous ?
Rectal
What is the name of the chart used to test visual acuity ?
Snellen
What is the preferred vein for venipuncture
Median Cubital
What does the acronym SOAP stand for?
Subjective (you)
Objective (doctor asking questions) Asses
Plan
In ECG what should be calculated to determine ventricle pulse?
Spacing between QRS complex
Demerol 75 mg IM (inter-muscular) every 4 hours as needed is what type of referral?
PRN (as needed)
Which of the following ECG findings corresponds to the electrical activity of the ventricles during the isoelectric contraction phase?
QRS complex
The PKU (phenylketonuria) is performed where?
Blood drawn from a newborns heel
Sign of infection?
Temperature of 101 degrees or higher
Female pt had a right side masectomy with removal of lymphoid tissue, what is the name of the condition that makes blood draw on right arm not recommended?
Lymphostasis
An MA recorded a head circumference of 37 inches instead of 37cm. how do you correct the error?
A single line through the error and initial the strikeout.
Objects that transmit infections like clothes utensils and furniture are known?
Formite
What is the maximum volume of urine a grown male can produce in 2?
4000mL’s
What instructions are given to a patient who has been prescribed buccal medication?
Place the medication between the lower teeth and cheek.
Which of the following is the best position for the exam that examines the dorsal cavity?
Prone
What should be used when performing phlebotomy on a 80
A butterfly needle.
How long should a tourniquet be placed?
Less than 1 min
Which of the following blood test would be ordered for a diagnoses of leukemia?
A CBC with differential
What medical service may require pre authorization from insurance companies?
Outpatient services and MRI
What blood pressure reading would be considered stage 1 hypertension?
148/96
If a MA needs to step away from the computer, what must they do prior to leaving?
Close pt chart and lock the computer screen.
A pt returned to the office to pickup a prescription, the doctor did not authorize it yet. The pt is not pleased. what should you do?
Remain calm
What is an appropriate needle length for an intramuscular injection?
1 1/2 inches
What should be used to chill a specimen as it is transported?
Crushed Ice
Why do you wipe away the first drop of blood in a capillary blood?
To prevent contamination of the sample.
What is the name of the national health insurance plan for Americans aged 65 and older?
Medicare
When scheduling pt, which allows pt to be seen on a first come first served basis?
Open hours.
A pt has been diagnosed with a devastating illness, what could the MA say to demonstrate empathy?
They’re sorry that the pt has to go through this.
You inform your supervisor that you documented lab results in the wrong chart. what does this best exemplify?
Accountability
Which claim form is used for billing at a physicians office?
CMS-1500
What can make it difficult to collect blood in elderly adults?
Loss of skin elasticity
There are no sharp containers in the lab. which agency should this be?
OSHA
While taking a pt medical history for active tuberculosis, what PPE is required?
A mask.
An MA is preparing a wound for suturing. what is the proper cleansing ?
Wipe from center to the edge.
