Unknown Factoids Flashcards

1
Q

Changes to the default scoring model only apply to future actions.

A

False, changes are retroactive

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2
Q

Prospects already matched to an automation rule will not have any newly added actions applied to them.

A

True

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3
Q

Which activities do not mark a prospect as active?

A

Email Sends
Email Opens
Email Bounces
Opportunity Updates

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4
Q

Which activities do not change a prospect’s Updated At field?

A
Email Sends
Email Opens
Email Bounces
Opportunity Updates
Adding to a list
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5
Q

Which CRM field type(s) do(es) not sync with Pardot fields?

A

Lookup and geolocation fields

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6
Q

Pardot retains up to one year’s worth of web history for visitors and prospects.

A

False, Pardot retains up to one year’s worth of web history for visitors only. It retains an unlimited amount of web history for prospects.

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7
Q

What should you look for in an answer if the question mentions something about ‘ an anonymous visitor completing a form’ ?

A

The term ‘Conversion’

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8
Q

What is the difference between Do Not Email and Opted Out?

A

Whenever a prospect is Opted Out, the Do Not Email field is set to true. Prospects are Opted Out via:

  • clicking Unsubscribe
  • reporting the email as spam
  • opting out on import
  • opted out in CRM.

The difference is that only Do Not Email is updated when emails bounce.

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9
Q

You can empty the recycle bin.

A

False

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10
Q

Which Pardot asset type(s) cannot be undeleted from the recycle bin?

A

Lists

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11
Q

Which Pardot asset type(s) are permanently deleted and never added to the recycle bin?

A

Tags and Files

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12
Q

Prospects cannot be permanently deleted from the recycle bin.

A

False, Administrators can permanently remove prospects from the recycle bin.

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13
Q

If you move a Campaign to the recycle bin, what happens to its associated prospects?

A

Nothing. They are not added to the recycle bin, and their source campaign remains the same.

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14
Q

When a CRM opportunity is deleted, the associated Pardot opportunity is permanently deleted and not added to the recycle bin.

A

False, the Pardot opportunity is added to the recycle bin.

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15
Q

Reportable events triggered by prospects in the recycle bin are hidden from reports (i.e., an HTML Email Click)

A

False, reports will still show metrics for prospects who took reportable actions. HOWEVER, these prospects will not appear on any reports that display the number of prospects.

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16
Q

Page actions do not trigger for deleted prospects.

A

True

17
Q

Page views do not show up on deleted prospects engagement history.

A

False, even though they are deleted, page views will appear in their engagement history

18
Q

If a deleted prospect’s corresponding CRM lead or contact syncs an update, the deleted prospect is undeleted.

A

False, CRM syncs do not trigger prospect undeletion

19
Q

New actions added to an existing Engagement Studio program will be applied to prospects who have already completed the program.

A

False

20
Q

When an Engagement Studio program is paused, prospects in wait steps finish the wait and then are queued for the next step until the program is resumed.

A

False, prospects in wait steps are paused in that wait step when the program is paused

21
Q

If a prospect opts out of an Engagement Studio target list, the prospect will remain in the program but just not receive emails.

A

True

22
Q

Under what conditions will prospects already in an Engagement Studio program go through newly added steps to that program?

A

Only when the prospects have not completed the program and the newly added step falls after the step prospects are currently on.

23
Q

Email steps added to running Engagement Studio programs will not retroactively send to prospects who already passed the new step.

A

True

24
Q

List the features available with Pardot forms that are NOT available with form handlers

A

Progressive profiling
Protection against bots
Tracked form views and errors
Integration with Pardot landing pages
Ability to base an automation rule on a form view
Ability to display Pardot Thank You content after submission

25
Q

List the features available with Pardot form handlers that are NOT available with forms

A

Ability to integrate with 3rd party forms
Ability to maintain current lead flow
Custom front-end editing

26
Q

From where can you assign a Pardot role to a user?

A

Directly on the user’s profile, or during import

27
Q

How can you provide access to Pardot to a non-user?

A

Granting Access either via email or via Pardot

28
Q

What displays in the Admin > Overview page?

A

Email usage