Unités 11+!2 Flashcards

1
Q

to make a payment

A

effectuer un règlement

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2
Q

make an order

A

passer commande

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3
Q

delivery conditions

A

les conditions de livraisons

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4
Q

a discount

A

une remise

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5
Q

bank transfer / wire transfer

A

un virement bancaire

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6
Q

acknowledge receipt

A

accuser réception

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7
Q

complaint

A

une réclamation

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8
Q

cause for complaint

A

motif de la réclamation

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9
Q

non-compliant quantity

A

quantité non conforme

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10
Q

out of stock

A

une rupture de stock

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11
Q

cause harm

A

causer un préjudice

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12
Q

order form/purchase order (2 answers)

A

un bon de commande / un bulletin de commande

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13
Q

after-sales service

A

le service après-vente

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14
Q

as ASAP as possible

A

dans les plus brefs délais

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15
Q

beforehand

A

préalablement

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16
Q

delivery costs

A

les frais de livraison

17
Q

before tax total

A

le montant HT

18
Q

a service

A

une prestation

19
Q

a customer file

A

un fichier client

20
Q

promotional campaign

A

une campagne de promotion

21
Q

prospect

A

prospecter

22
Q

potential client

A

un prospect

23
Q

aimed target

A

la cible visée

24
Q

publicity campaign

A

la campagne publicitaire

25
Q

launch

A

le lancement

26
Q

sales pitch

A

un argumentaire de vente

27
Q

a commission

A

une commission

28
Q

target customers

A

clientèle visée

29
Q

rivals

A

les concurrents