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BACS > Unit 8 > Flashcards

Unit 8 Flashcards

1
Q

What is an aim

A

What the business wants to achieve

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2
Q

What is an objective

A

How a business will achieve its aim

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3
Q

Why is it important to set aims

A

To see if progress is made

To work towards an aim/goal

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4
Q

What is a stake holder

A

Someone with an interest in a business

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5
Q

What is a routine

A

A process that is regularly performed

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6
Q

What is a non-routine

A

Something that isn’t performed on a day-day basis

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7
Q

Why is it important to prioritise

A

Some tasks take longer than others and need to be done before them

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8
Q

Why is it important to plan

A

You know what needs to be done, who to allocate it to and to priotise

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9
Q

What are the two different office layouts

A

Cellular

Open

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10
Q

What are the main function departments

A 
HR
Finance
ICT
Sales and marketing 
Admin
Customer service
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11
Q

What is remuneration

A

A reward for employees

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12
Q

What is teleconferencing

A

Use of telecommunication devices to speak when people are in other locations

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13
Q

What is hot dealing

A

Allowing workers to work at a desk when needed but he move desks on a Rita

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14
Q

Why is it important to keep data accurate

A

Safe guarding

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15
Q

Advantages of a cellular office

A

No distractions

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16
Q

Disadvantages of a cellular office

A

Can’t always have team work

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17
Q

Advantages for an open plan office

A

Helps with team work

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18
Q

Disadvantages of a open plan office

A

Create a distraction to others

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19
Q

What is full time

A

Working 37.5 hours or 5 days a week

20
Q

What is part time

A

Allows you to vary your hours

21
Q

What does permanent mean

A

work until the employee choose to leave or retires

22
Q

What is temporary

A

You are only there for a certain period of time

23
Q

What is zero hour working

A

Not made to work a minimum

24
Q

What is flexi-time

A

Work fewer hours than a standard week

25
Q

What is administration

A

The running of the business organisation

26
Q

What are the 3 stages of information

A

Receive
Store
Retrieve

27
Q

What law covers data being kept secure

A

Data protection act 1998

28
Q

How could you advertise for a job

A 
Shop window 
Online
Newspaper 
Job centre 
Word of mouth 
Trade publication
29
Q

What is ergonomics

A

Equipment fitted to people who do the task

30
Q

How can a business be environmentally friendly

A

Recycle
Turn off equipment
Get modern equipment

31
Q

What happens if he business is not safe

A

Cause injury to employees

Get sued

32
Q

How can a business keep data secure

A 
Turn off location 
Usernames 
Passwords 
Fire wall
Screensavers
33
Q

What is teleworking

A

The ability to work at home

34
Q

What are he stages of recruitment

A 
Position becomes available 
Job description 
Person specification 
Job advert placed 
Application made 
Short listing 
Interview 
Position offered 
References
35
Q

What is a wage

A

Money given for work to be done

36
Q

What is a salary

A

Given a regular pay check for fixed amounts

37
Q

What is overtime

A

Being payed for working more hours than usual

38
Q

What I piece rate

A

Payment for each item produced

39
Q

What is commission

A

Money given when a task is complete

40
Q

What is a bonus

A

Payment made over and above their standard salary

41
Q

What is the communication process

A

Sender
Medium
Receiver

42
Q

What is a virus

A

A program on the computer which replicates itself or affecting other computers by modifying them

43
Q

What is a worm

A

It is a stand alone which replicated self in order to spread to other computers

44
Q

What is a Trojan horse

A

A virus used to hack into people’s computers by misleading them on the internet

45
Q

What is a malware

A

A virus program that can corrupt files

46
Q

What is spywear

A

Soft wear that collects informations about the user without them knowing

BACS (1 decks)

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