Unit 7 Flashcards
Analysing the Strategic Position of a business
Objectives
Objectives must be SMART
Specific
Measurable
Achievable
Realistic
Time Frame
Needed Because:
- To provide them with some sort of target to aim for and provide sense of direction
- Business dont solely seek maximal profits but hold other aims such as survival and growth
- Targets help to bring a business and workforce together as a collective work towards the achievement of a goal
Objectives Hierarchy
Mission Statement
|
Corporate Objectives
|
Strategic Decisions
|
Functional Decisions
Functions
Finance - Control money
Operations - product development and production
Human Resources - workforce
Marketing - promotion
Mission Statement
> Overall Purpose of a Business
Guides everyday operations and decision making and helps strategic planning
Influenced by the owners of a business (shareholders own the business)
Influences on the Mission Statement
> The Founders belief and culture
> Legal Structure (Public Sector?, do they have shareholder?)
> The level of competition in the industry
> The relative power of the different stakeholders
Benefits of a Mission Statement
> Helps discover a starting point for the company
> Help ensure everyone is focused upon the purpose and seek to achieve the same goals and objectives
> Allows investors to identify where their money will be spent
> Assists customers with understanding ethics and objectives of a company
Evaluation : Mission Statements
> Provides a sense of cohesion so everyone understands and is working towards the same goal
> Deliberately vague and aspirational to achieve these overtime
> Might not always be achieved and may be considered unrealistic it is better to have an aim than nothing at all
The Main Aims and Objectives of a Business are:
Survival
Growth
Profit Maximisation
Sales Maximisation
Increased Shareholder Value
Corporate social responsibility / ethics / environment
Survival
- 30% of new businesses fail within 2 years
- Initial aim is therefore to keep trading by gaining customers, establishing a positive reputation for the business and managing their finances successfully
- Even large firms can collapse and sometimes need time to reposition themselves in the market to avoid failure
Growth
- Next step after survival as a business aims to become bigger so as to increase market power
- Commonly achieved by reinvesting profits to finance expansion
- Impacts upon shareholder and investor returns in short run but if successful generates higher returns in the long term
- Aim is to attract new customers and to increase market power at the expense of rivals
Profit Maximisation
- One of the main objectives of businesses in the private sector
- Owners seek a profitable return on their investment
- Comparisons are often made against rival firms in the same industry to assess how successful a business is being managed
- Measurements incude ratios such as the gross profit margin and ROCE
- Long - term profit growth will motivate investors and ecourage additional investment as well as helping to secure jobs
Increased Shareholder Value
- Shareholder are keen to measure the amount of dividend that they get paid and any increases in the share price
- The key objective for a business is to try and increase the share stock price on the stock market
- Improve investor confidence and secure management positions and jobs
- Senior managers have bonuses tied to increases in share price as an incentive
- A low or rapidly falling share price, puts risk on the business being taken over by a competitor
Corporate Social Responsibility
- Consider their impact upon society and minimise their negative effects whenever possible
- Can affects profits as firm has to pay more to ensure workers are paid fairly, suppliers dont exploit their labour forces and resources are sustainably sourced
- If not they risk negative publicity and pressure group activity - can harm firms sales and image
Corporate Objectives
Provide specific and measurable targets
Relate to entire business are not necessarily specific to a particular functional area or department.
They are established by the senior management of a business
Functional Objectives
Also known as departmental objectives. These are the objectives of each department necessary to help the business achieve their overall business objectives.
Each Objective is specific to each department. For example, marketing objectives will be applied to the marketing department
E.g.
Operations: Reduce Waste by 20%
Human Resources: Reduce Labour turnover by 5% in the next year
Sales and Marketing: Increase sales by 12% in the next year