Unit 6.2 - training Flashcards
Name the benefits of training. (8)
Improves productivity
Improves worker morale
Improves products
Improves services
Improves customer satisfaction
Reduces wastage
Helps businesses stay ahead of competition
Helps to reduce costs
Improves skills
Define induction training.
Used when new workers are employed so that they become familiar with their new surroundings and the specific methods and policies of the particular business.
Explain the difference between on and off the job training.
On the job is training given in the workplace whereas off the job is training provided outside the employee’s place of work.
Name the positives (5) and negatives (8) of on the job training.
Cheap
Quick to organise within the workplace and given when needed
Effective and relevant as the trainee is supervised by other workers
Workers still contribute to production
Training may is specific to the business
It may not provide in depth training
May pass on bad habits
May not be an effective trainer
May be limited to individual training
Takes up time of trainer
Skilled workers taken off of production
Not motivational
Mistakes can be made
Name the positives (4) and negatives (5) of off the job training.
A range of up to date skills gained
Taught by experienced trainers - high quality approach
Workers can gain qualifications which can improve motivation
Workers are motivated as the business is spending money on training
Expensive
Production falls
May need to pay for staff to cover
Not specific to the business
Qualifications gained may lead to workers leaving the business
Define job shadowing.
A form of training whereby experienced employees are followed throughout the working day by trainees.
Define demonstration.
An experienced employee will show another employee (possibly a new employee) how to do the job.
Define mentoring.
A training system whereby a senior and experienced employee provides training to a more junior worker.
