Unit 6 Flashcards

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1
Q

What is the key difference between the former statutory dual agent and the current intermediary broker?

A

The key difference between the former statutory dual agent and the current intermediary broker is the ability of the intermediary broker to appoint licensed associates to give negotiating advice and opinions to their respective party. An intermediary must maintain a neutral position much like the former dual agent.
A statutory dual agent was required to maintain an absolute balance between the parties and could not give preferential negotiating advice or opinions to either party. Appointed licensees in an intermediary transaction may give their respective principals services similar to those given when acting as a single agent, however the broker is held to non-preferential treatment of both parties.

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2
Q

Why might a broker make or not make appointments in an intermediary transaction?

A

Brokers must have the written consent of both of the parties (buyer and seller) to act as intermediary. If one of the parties withholds consent an intermediary relationship cannot occur. When a firm has fewer than two associated licensees it is not possible to make appointments since two (or more) different associated licensees must be appointed (the broker cannot appoint him or herself). Brokers may choose not to appoint associates, even though the firm has numerous associates.

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3
Q

What issues should be considered in office policy regarding appointed associates in an intermediary transaction?

A

Some of the issues to discuss when developing an office policy regarding appointed associates in an intermediary transaction are:
* The form of the intermediary disclosure.
* Who can make the appointments?
* The timing of appointments.
* Limits on preferential advice prior to appointment.
* Levels of service that can be provided after appointment.
* Limits on associated licensees who have not been appointed.
* Method of notification when appointments are made

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4
Q

Five Advantages for a Buyer or Tenant in Having Their Broker Act as an Intermediary:

A
  • Access to Dual Expertise: The broker can provide information about both the buyer’s/tenant’s and seller’s/landlord’s perspectives, giving a comprehensive view of the transaction.
  • Increased Negotiation Power: Acting as an intermediary, the broker can facilitate negotiations more efficiently, ensuring a fair outcome for both parties.
  • Balanced Representation: Buyers or tenants benefit from neutral advice without the broker exclusively favoring the seller/landlord.
  • Streamlined Communication: The broker serves as the central point of contact, simplifying communication between the buyer/tenant and the seller/landlord.
  • Avoids Adversarial Conflict: An intermediary broker works toward mutual agreement, reducing tension or conflict between the parties.
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5
Q

Five Advantages for an Owner in Having the Broker Act as an Intermediary:

A
  • Broader Market Reach: The broker can attract both unrepresented buyers/tenants and those represented by other agents, maximizing potential interest.
  • Neutral Guidance: The broker provides objective advice, avoiding favoring one party, which may lead to smoother negotiations.
  • Conflict Resolution: The broker can mediate disputes or concerns between the parties without taking sides, ensuring a collaborative process.
  • Time Efficiency: With both parties relying on one intermediary, the transaction process is expedited.
  • Transparent Information Sharing: Intermediaries share relevant facts about both parties to ensure informed decision-making without violating confidentiality.
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6
Q

Advantages for a Broker to Act as an Intermediary:

A
  • Increased Business Opportunities: Acting as an intermediary allows the broker to work with both parties in a single transaction, potentially doubling their business reach.
  • Higher Earnings Potential: By representing both sides, the broker may earn commission from both the buyer and the seller, increasing revenue.
  • Enhanced Market Presence: Intermediary relationships can strengthen the broker’s reputation as a neutral facilitator in complex transactions.
  • Efficient Use of Resources: The broker can manage the transaction without requiring another agent or brokerage to represent the other party, streamlining the process.
  • Facilitates Win-Win Outcomes: Acting as a neutral party, the broker helps both sides achieve their goals, fostering goodwill and repeat business.
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7
Q

Learning Objective: Describe the events and issues that led to the need for and creation of intermediary brokerage.

A

Answer:
Intermediary brokerage was created to address the complications and conflicts of interest arising from representing both the buyer and seller in the same transaction. TRELA established intermediary brokerage on January 1, 1996, to provide a framework for brokers to manage these dual-party relationships while minimizing liability and ensuring transparency.

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8
Q

Learning Objective: Discuss the complications of representing more than one party in a transaction.

A

Answer:
Representing more than one party can lead to conflicts of interest, breaches of confidentiality, and accusations of favoritism or unfair representation. Without proper disclosure and written authorization, this situation may result in legal liability for the broker.

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8
Q

Learning Objective: Describe the problems that occur with dual representation, whether intentional or unintended.

A

Answer:
Dual representation, intentional or unintended, can lead to unintentional breaches of fiduciary duties, unauthorized sharing of confidential information, and disputes over fairness in representation. Such issues can damage trust and result in legal consequences for the broker.

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8
Q

Learning Objective: Describe how intermediary brokerage works in a real estate transaction, including how it is created, how appointed license holders are used, and the concerns associated with the intermediary relationship.

A

Answer:
Intermediary brokerage is created through written agreements, such as listing contracts or buyer representation agreements, with statutory language authorizing the practice. Appointed license holders represent the buyer and seller, providing advice and opinions to their respective parties. Concerns include ensuring strict compliance with TRELA guidelines and managing potential liabilities.

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9
Q

Learning Objective: Explain the role of the intermediary relationship outside of residential transactions.

A

Answer:
Intermediary relationships can apply to commercial and other non-residential transactions, offering brokers a way to manage dual-party representation while reducing liability. These transactions still require strict adherence to intermediary guidelines to maintain legal compliance.

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10
Q

Key Point Question 1: When must a broker agree to act as an intermediary?

A

Answer:
A broker must agree to act as an intermediary when representing more than one party in a transaction.

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11
Q

Key Point Question 2: How can a company sell its own listings without creating intermediary brokerage?

A

Answer:
A company can sell its own listings without creating intermediary brokerage by ensuring the buyers remain as customers, not clients, and avoiding the establishment of agency relationships with buyers.

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12
Q

Key Point Question 3: When was intermediary brokerage authorized in Texas, and what is its purpose?

A

Answer:
Intermediary brokerage was authorized in Texas on January 1, 1996, to reduce brokers’ liability in transactions where both principals are represented by the same broker.

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13
Q

Key Point Question 4: What is the recommended timing for discussing the possibility of an intermediary transaction?

A

Answer:
The possibility of an intermediary transaction should be discussed at initial interviews with both potential sellers and buyers, not after a relationship is established.

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14
Q

Key Point Question 5: What is one way intermediary brokerage services differ from single agency services?

A

Answer:
Intermediary brokerage offers reduced services compared to single agency, though the ability to appoint associates mitigates this shortcoming by allowing appointed license holders to provide advice and opinions.

15
Q

Key Point Question 6: What are the potential benefits and drawbacks of intermediary brokerage for brokers and clients?

A

Answer:
Intermediary brokerage allows brokers to conduct in-house sales with represented buyers, but buyers and sellers may receive less comprehensive representation than in single-agency transactions.

16
Q

An associate of a broker, while working with a nonrepresented buyer, begins to give advice and opinions to the buyer during negotiations with a seller represented by the broker. MOST likely the broker has become
A. a single agent of the buyer.
B. an intermediary.
C. an undisclosed dual agent.
D. a facilitator.

A

Answer: C. an undisclosed dual agent
Reasoning for the answer: Giving advice and opinions to a nonrepresented buyer while representing the seller creates an unintentional dual agency, which TRELA prohibits unless properly disclosed.

17
Q

Currently, the form of dual representation known as dual agency is
A. not permitted by TRELA.
B. permitted under statutory rules.
C. encouraged by TREC.
D. permitted under common law rules.

A

Answer: A. not permitted by TRELA
Reasoning for the answer: TRELA replaced dual agency with intermediary brokerage, which has stricter guidelines to ensure compliance and avoid conflicts of interest.

18
Q

The major difference between the former statutory dual agency and the current intermediary status is that with intermediary status,
A. appointed license holders can give advice and opinions.
B. agents have the same restrictions as the broker.
C. the broker can give advice and opinions.
D. confidential information can be relayed.

A

Answer: A. appointed license holders can give advice and opinions
Reasoning for the answer: Appointed license holders in intermediary transactions are allowed to provide advice and opinions, unlike brokers who must remain neutral.

19
Q

If an intermediary situation arises, the broker may not disclose
A. the highest price the buyer might pay until authorized to do so in writing.
B. the minimum price a seller will take, unless authorized to do so in writing.
C. confidential information of either party, unless the parties authorize it or law requires disclosure.
D. any of these.

A

Answer: D. any of these
Reasoning for the answer: The broker must maintain confidentiality unless explicitly authorized in writing by the respective party or required by law to disclose.

20
Q

In a transaction involving appointed associates, which of the following is TRUE?
A. Associates may be appointed to either the buyer or the seller.
B. The broker may be appointed to the buyer, while an associate is appointed to the seller.
C. Written notification of the intermediary transaction and the appointed associates must be given to both parties.
D. Written notification and identification of the appointed associates must be given to both parties.

A

Answer: D. Written notification and identification of the appointed associates must be given to both parties
Reasoning for the answer: TRELA requires written notification and identification of appointed associates to ensure transparency and compliance in intermediary transactions.

21
Q

Broker Able’s represented buyer wishes to negotiate on a property listed by broker Smith in a different firm. During this transaction, which broker(s) may act as an intermediary?
A. Able
B. Smith
C. Neither Able nor Smith
D. Both Able and Smith

A

Answer: C. Neither Able nor Smith
Reasoning for the answer: Intermediary status applies when a broker represents both the buyer and seller in the same transaction. Since the brokers are from different firms, intermediary brokerage does not apply.

22
Q

In an intermediary transaction, if a broker appoints an associate to the seller,
A. an associate also must be appointed to the buyer.
B. the broker must take an appointment to the buyer.
C. the same associate also must be appointed to the buyer.
D. the broker must appoint someone from another firm to the buyer.

A

Answer: A. an associate also must be appointed to the buyer
Reasoning for the answer: TRELA requires that if one associate is appointed to the seller, another must be appointed to the buyer to maintain neutrality and avoid conflicts of interest.

23
Q

Unintentional dual representation can occur when
A. another broker acts as a subagent and represents the buyer.
B. the listing broker represents both the buyer and seller.
C. a license holder acts as a buyer or a seller.
D. any of these takes place.

A

Answer: D. any of these takes place
Reasoning for the answer: Unintentional dual representation can arise from a variety of scenarios, such as miscommunication, subagency, or failing to clarify agency relationships.

24
Q

A small company consists of a broker and one associate. During an intermediary transaction, the
A. broker may be appointed to one party and the associate may be appointed to the other party.
B. broker is prohibited from making appointments.
C. associate may be appointed to both parties.
D. broker may be appointed to both parties.

A

Answer: B. broker is prohibited from making appointments
Reasoning for the answer: In small firms with only one associate, the broker cannot appoint one party to the associate and the other to themselves. This restriction ensures neutrality.

25
Q

What occurs when an associate who has listed a property shows that same property to a buyer he also represents, and an intermediary transaction is agreed to?
A. The associate may be appointed to both the seller and the buyer.
B. The associate may be appointed to either the seller or the buyer.
C. The associate may not be appointed to either the seller or the buyer.
D. The associate may appoint another associate to work with the buyer.

A

Answer: B. The associate may be appointed to either the seller or the buyer
Reasoning for the answer: In an intermediary transaction, the associate may represent either the buyer or the seller, but not both, to avoid conflicts of interest and maintain compliance.