Unit 6 Flashcards
What are the HR objectives?
- Employee engagement and involvement
- Talent development
- Training
- Diversity
- Alignment of value
- Number, skills and location of employees
- Labour productivity, retention & turnover.
What is employee engagement and involvement?
The degree of commitment shown by employees to their individual work.
What is talent development?
Identifies those employees who have potential and nurturing this to help them progress.
What is training?
The process of equipping employees with the skills and knowledge necessary to carry out their job effectivity.
What is diversity?
Employees have different priorities, backgrounds and beliefs
What is alignment of values?
Bringing the core value or belief of all employees together to focus on achieving a common aim.
What is Number, skills and location of employees?
Matching workforce skills, size and location to business needs
Internal influences on HR objectives?
- Corporate objectives
- Financial objectives and strategies
- Operational objectives
- Marketing objectives and strategies.
External influences on HR objectives?
- Workforce skills and availability
- Technological change
- Market conditions
- Political factors
- Social factors
What are the two HR approaches?
Soft and Hard.
Soft HR attributes?
- Opportunities for staff development
- Empowerment
- Consultation
- Greater autonomy and responsibility
Hard HR attributes?
- Control mechanisms
- Fixed term contracts
- Minimum wage
- External recruitment
Formula for labour turnover?
number of staff leaving / average number of staff x 100
Reasons for labour turnover?
- low pay
- little opportunities for promotion
- poor working conditions
- bad selection in first place
- need to cut costs
- natural transition
What is retention rates formula?
number of employees serving for more than 1 year / average number of staff x 100
What is labour productivity formula?
total output / number of workers
How can a business improve productivity?
- better equipment
- Increased training
- Change in structure of factory.
- Improve motivation
What is employee costs as a percentage of turnover formula?
employee costs / revenue x 100
What is the labour costs per unit formula?
total labour costs / total output
What is the methods of improving job design?
- Job enrichment
- Job enlargement
- Job rotation
What is job enrichment?
Is an increase in the level of responsibility a employee has.
What is job enlargement?
Is an increase in the number as opposed to level responsibilities that an employee has.
What is Job rotation?
Varying the tasks a employee does
What is the five job characteristics of hackman and oldhan?
- Skill variety
- Task identity
- Task significance
- Autonomy
- Feedback
What are the three critical psychological states?
- Experienced meaningfulness of work
- Experienced responsibility for work outcomes.
- Knowledge of actual work results.
What personal and work outcomes?
- High internal work motivation
- High quality work performance
- High satisfaction with the work
- Low absenteeism and turnover.
What are the decisions relating to organisational design?
- Authority
- Span
- Hierarchy
- Delegation
- Centralisation and decentralisation
Pros and cons of a tall structure?
Pros
- Clear lines of communication
- promotion opportunities
- Easier to check people’s work
- Easy to keep control & maintain standards
Cons
- Rigid
- Your position on the ladder status symbol
- Too many layers of management could make slower communication.
