Unit 5 - Operations Management

Question 1

batch production

Answer 1

producing a set of identical products

Question 2

capital intensive

Answer 2

production relies heavily on machinery and equipment

Question 3

flow production

Answer 3

form of mass production where different operations are continuously carried out in sequence

Question 4

infrastructure

Answer 4

transportation, communication and support networks in certain areas

Question 5

job production

Answer 5

production of a unique or one-off job

Question 6

location

Answer 6

geographical position of a business

Question 7

mass production

Answer 7

large-scale manufacturing of a standardised product

Question 8

production process

Answer 8

turning factor inputs into outputs by adding value in a cost-effective way

Question 9

quality

Answer 9

goods or services must be fit for its purpose by meeting or exceeding the expectations of the customer

Question 10

specialisation

Answer 10

division of a large task or project into smaller tasks that allow individuals to concentrate on an area of expertise

Question 11

standardisation

Answer 11

producing an identical or homogenous product in large quantities, e.g. newspaper

Question 12

cell production

Answer 12

production where workers are organised in independent cells with multi-skilled team members

Question 13

ecological sustainability

Answer 13

capacity of ecosystems to maintain their functions and retain their biodiversity

Question 14

economic sustainability

Answer 14

using assets of a business efficiently to allow it to continue functioning profitability over time

Question 15

labour intensive

Answer 15

production relies heavily on labour

Question 16

operations management

Answer 16

(production) concerned with providing the right goods and services in right quantities and at the right quality level in a cost-effective and timely manner

Question 17

social sustainability

Answer 17

ability of a community to develop processes and structures that support the ability of future generations to maintain a healthy community