Unit 5: Marketing Flashcards

1
Q

What is Marketing Mix?

A

The Elements that must be considered for good marketing

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2
Q

What are the Four Ps in Marketing Mix?

A

1) Product: Producing products that fulfil customers needs/wants

2) Price: Reasonable price for product

3) Promotion: attract more customers

4) Place: The area which the product is sold needs to be near target customers

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3
Q

What is Market Research?

A

Identifying the size of a market, its competitors and finding out what customers want/need

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4
Q

What is Segmentation?

A

Dividing people within a market into different groups [Age, Income, Location and Gender]

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5
Q

Why is Market Research Beneficial for a Business?

A
  • They can make calculated Business Plans
  • Identifying and Satisfying the Customers needs will allow a business to; Increase sales, Beat Competition etc…
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6
Q

What is Primary Research?

Describe an Advantage and a Disadvantage.

A

Gathering new data [interviews, postal questionnaires etc…]
(+) Up-To-Date, relevant and specific
(-) Expensive and Time-Consuming

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7
Q

What is Secondary Research?

Describe an Advantage and a Disadvantage.

A

Using Research that has been conducted [internet, news etc…]
(+) Cheap and easily accessible
(-) Possibly out of date and not specific about you products

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8
Q

What is Quantitative data ?

A

Numerical Data [Statistics etc…]

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9
Q

What is Qualitative data ?

A

Subjective Data

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10
Q

What is a Products Life Cycle?

  • Look at Product Life Cycle *
A

1) Research and Development of Product
2) Introducing Product to the Market
3) Growth [Product begins to establish itself]
4) Maturity [Peak of product; most profit]
5) Decline [market favours ‘new’ things and sales drop]

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11
Q

What is ‘Extension Strategy’?

A

When a Business attempts to drag out the life of a product

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12
Q

What are some Extension Strategies?

A
  • Adding Different Features
  • Targeting new markets [Eg; new country , age group etc…]
  • Lowering Price
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13
Q

What is Product Portifolio?

A

The products a Firm sells

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14
Q

What is the Boston Matrix?

  • Look at a Boston Matrix Box*
A

A way for a Firm to analyse its product portfolio [the Market Share of each product is considered, as well as its growth.]

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15
Q

What does Broad Product Portfolio mean?

A

To Sell a range of Different Products in your business

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16
Q

What is Diversification?

A

Designing and producing more products

17
Q

What are the Benefits of Developing New Products?

A
  • Businesses are less reliant on the maturity of one product
  • Increase Revenue
  • New opportunities to expand and grow the business
18
Q

What are the Risks of Developing New Products?

A
  • Costly; investing into research and development is expensive
  • Time-Consuming
  • Wasting recourses; if customers happen not to be interested
  • Ruin Reputation; if a the new product is low quality
19
Q

Benefits of developing a Brand Image?

A
  • Easily Recognised [increase trust in Quality]
  • Increase Repeat Purchase [as product is established]
20
Q

What is a Unique Selling Point [USP]?

A

A feature that sets your product apart from that of the competitors

21
Q

What are Internal Factors that can influence Pricing Decisions?

A
  • Objectives and Aims [maximise profits, or market share]
  • Life Cycle of Product
  • Internal Costs [cost for equipment, energy etc…]
22
Q

What are External Factors that influence Pricing Decisions?

A
  • Nature of Market [is it a high end luxury market or one for bargain-grabbing]
  • Competition in Market [the price competitors price their products etc…]
23
Q

What is Price Penetration

Describe a Pro and Con.

A

Firms offering very low prices for new products to get lots of people to try it.

(+) Establish Market Share
(-) Little Profit

24
Q

What is Loss Leader Pricing

Describe a Pro and Con.

A

Setting Price of a certain Product below cost so customers will buy other products that actually make profit.

(+) Draw traffic away from competition
(-) No profit made

25
What is Price Skimming Describe a Pro and Con.
Charging a high price when products are in high demand (+) Maximising Profits (-) Unattractive to lower income Consumers
26
What is Competitive Pricing
Charging similar Prices to other Firms
27
What is Cost-Plus Pricing Describe a Pro and Con.
Charging based on the amount of profit you want to make (+) Consistent rate of return (-) Price may be to high which can be unattractive to customer
28
What is Promotion?
Publicizing a product in order to increase sales
29
How can Firms Promote their Product/Service?
1) Advertisement; Newspapers, Magazines, Poster, Billboards, Internet, Television and Leaflets etc... 2) Sponsor; Giving Money to an Organisation and in return, their product is displayed by the organisation at an event 3) Public Relations; communicating with media about product/service 4) Sales Promotion; Free Samples, 2 for 1 Offers, coupons etc... 5) Use of Social Media
30
What is Promotional mix?
Using a Combination of promotional methods to promote a product
31
The different factors that influence a firms' promotional mix?
- Finances; More £ = Paying for promotion with higher reach - Nature of Product; Some Products need lots of description - Competitors; Cause disruption in Competitors Promotion - Nature of Market; if the market place is rapidly growing more money may be pumped into promotion etc...
32
What does 'Channels of Distribution' mean
How products get from manufacturers to consumers
33
What is E-Commerce?
Selling Goods and Services Online
34
What is M-Commerce?
Allowing Goods and Services to be bought on wireless mobile devices
35
Benefit of E-commerce on Business
- Access Wider Markets [so more potential customers] - Saves money [domains are cheap compared to rent] - Open 24/7 unlike most stores
36
Drawback of E-Commerce on Business
- Some Consumers may be reluctant to buy online - May have to Employ specialist groups to run E-Commerce 24/7