Unit 5 Flashcards

1
Q

Oral communication’s by 3 different kinds of factors, which are…

A

Syntactic, pragmatic and semantic.

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2
Q

6 Communicative functions according to Dell Hymes

A
  • Expressive: conveying feelings/emotions.
  • Directive: to request or demand smth.
  • Referential: convey meaning meaning/content, whether true or false.
  • Phatic: convey empathy/understanding. No referential meaning, the meaning is the act of communication itself.
  • Metalinguistic: referring to language itself.
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3
Q

Dell Hymes’ Speaking Model for the analysis of oral communication:

A
  • S: Setting (physical surroundings) / Scene (psychological background, i.e. employer/employee or level of formality.
  • P Participants: speaker and audience (addressee(s) and those who may overhear it).
  • E Ends: purpose
  • A Act sequence: conventional norms/ order followed.
  • K Key: tone and manner.
  • I Instrumentalities: channel through which the communication takes place, be it verbal or nonverbal.
  • N Norms: expectations for the different participants (interrupt, ask questions, etc.)
  • G Genre: textual categories (is it a joke? A story? A conversation?).
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4
Q

4 Pragmatic, conversational maxims according to Grice, in accordance with the cooperative principle:

A
  1. Maxim of QUALITY: speakers shouldn’t say what they know or believe to be untrue or share information the veracity of which they ignore.
  2. Maxim of QUANTITY: speakers should contribute the info needed for the aims of the convo, not more and not less.
  3. Maxim of RELATION: contributions should be as relevant to the convo as possible.
    - Maxim of MANNER: keep contributions clear and precise, avoiding ambiguity or excessive length.
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5
Q

Does the theory of speech acts focus on what is literally said by people?

A

Not, but rather on the deeper intention or function of the utterance. I.e.: ‘it’s getting chilly in here’ may not be a simple comment on the temperature but an indirect request for someone to close the windows.

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6
Q

The perlocutionary force of a speech acts seeks to…

A

…cause a reaction on the part of the listener beyond what’s literally expressed in the words uttered.
Ex.: -We have a party tonight. -I’m not feeling well (won’t be able to go).

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7
Q

Who introduce the concept of illocutionary force?

A

American Philosophy professor John Searle

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8
Q

4 Categories of speech acts:

A
  1. CONSTATIVES: their function os to make statements (information, responses, predictions, etc.).
  2. DIRECTIVES: influence the listener (requests, advice, orders, suggestions, warnings, etc.)
  3. COMMISSIVES: they express action on part of the speaker (agreeing guaranteeing, inviting, offering, promising, pledging, etc.)
  4. ACKNOWLEDGEMENTS: express recognition on the part of the speaker (apologies, condolences, congratulations, etc.)
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9
Q

Basic concepts about turn taking (by Sacks):

A
  • There is a change of speaker, at least once in the exchange.
  • Normally, only one participant speaks at a time.
  • There should be no significant gap or overlap between one speaker and the next.
  • No fixed length for a turn.
  • Repair mechanisms: if two participants self select at the same time, normally one (or both) will stop to allow the other to continue.
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10
Q

What are linguistic routines?

A

Fixed structures with a given purpose which can be deemed single units. I.e.: have a nice day/ see you later.

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11
Q

What are adjacency pairs?

A

Utterances produced by two successive speakers, with the second expected to follow up to the first. I.e.: greeting/greeting; apology/acceptance; congratulations/thanks, etc.

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12
Q

5 Types of repair strategies in case communication breaks down:

A
  1. Non linguistic repairs: miming, gesture , nodding or facial expression to show understanding or lack thereof.
  2. Checking: are you with me? Got that? Are you following?
  3. Repetition: in case the speaker feels the listener didn’t quite understand what he meant. I.e.: in other words…
  4. Spelling out words or use of written language: when the situation permits. I.e.: I mean o as in the number, not O-H.
  5. Expansion of contracted language.
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13
Q

3 Formal features of oral communication:

A
  1. Less syntactically structured than written communication.
  2. Tends to contain less subordination.
  3. Tends to be informal and imprecise.
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