Unit 4- Human Resources Flashcards
What is meant by organizational structure?
The way a business arranges itself to carry out its activities.
Write the order of the roles and responsibilities within the organizational structure
-Chief executive officer (CEO)
-Directors
-Managers
-Supervisors
-Operatives
What is span of control
The number of employees managed directly by another employee.
what is the chain of command
The line of authority within a business along which communication passes.
What is delayering?
The removal of one or more levels of hierarchy from a business’s organizational structure.
What is delegation?
Passing down authority to more junior employees.
What is a tall structure?
- Has many levels of hierarchy
- Narrow span of control
-Long chain of command - Junior employees have less freedom to take decisions
- Managers will have more control
What is a flat organizational structure?
-Few levels of hierarchy
- Wide span of control
-Short chain of command
What determines the best structure for the business?
Skill of workforce: if they highly skilled, flat structure, less supervision,span of control can be wide. Delegation may be used. With unskilled, it’s the opposite.
Type of work: If job is to be creative, not lots of supervision needed, flat structure.
Type of management style: depends on the manager: if they want close supervision- tall
if they grant freedom- flat
Communication in flat structure
-Can be passed easier bcuz fewer levels of hierachy
-However wide span of control, cannot control all employees effectively
Communication in tall structure
-Info has to pass through many levels, could be not passed on or miscommunicated.
-The narrow span of control can improve communication, as info is shared with fewer people.
What is recruitment?
The process of finding and appointing new employees.
Why need recruitment?
-When business is first established
-When a business grows
-When methods of production changes
-When employees leave
Benefits of effective recruitment and selection process
-High levels of productivity
-High quality output, high customer service standards
-Staff retention
Contract of employment- full time work
Occurs when someone works a number of hours equal to the normal working week, usually between 35-40 hours.
- more contract benefits
- employees more productive
-lots of availability
- less time for personal time
- tired, demotivated
-harder to manage work and family
Contracts of employment- part time work
When an employee works fewer hours per week than full time- 30 or less
- more freedom
- cheaper for business
- more productive
- less work done
Contract of employment- zero hours
Allows an employer to hire staff without any guaranteed hours of work.
- can tell employees when to work to match salary
- pressure of employees (no work= no pay)
- employee can also choose if they want to come to work
Contract of employment- Job share
This exists when 2 or more employees agree to share the responsibilities of a single job.
- wide range of skills
- gives employee benefits of part time work
- less stress
-paying more than 1 persons salary for same job.
if disagreement = conflict
