Unit 4: AOS 1 Flashcards

1
Q

How we choose products

A
  • budget
  • experience with the product
  • how long you expect the product to last (quality)
  • your knowledge of the materials the product is made from
  • peer pressure
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2
Q

Product attributes

A
  • Features and qualities of an existing product- consider the product design factors
  • Values and priorities by designer, manufacturers, users and owners:
    • User/owner
    • Manufacturers: how it is selling, reputation
    • Designer: similar to manufacturer but also wants cache, respect, reputation
  • How these vary over the life cycle of a product:
    • from when it is brand new to having, until next new version comes onto market.
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3
Q

Defining product attributes

A
  • how the product functions
  • its user friendliness
  • ergonomic features
  • safety features
  • its cost value
  • aesthetics- how it feels or looks
  • its environment, social and economic impacts
  • its quality
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4
Q

Function

A

-products have primary and secondary functions
-primary is the main purpose of the product
-secondary are the things that support or are added to the main function.
eg. reading light
-primary- provide light
secondary- safe, sit stably

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5
Q

User friendly

A

This means they are easy to use.

the product needs to be intuitive, clear and needs to function in a predictable and conventional way.

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6
Q

Ergonomics

A

related to function and how well product’s many functions are suited to its use by the human body. eg. button placement

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7
Q

Safety

A

relates to the way the product is used and how it performs its function.
does it pose any obvious hidden risks to the user?
safety can relate to something as simple as squashing a finger when using an implement or something more severe that causing death

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8
Q

Aesthetics

A

-Relates to the physical appearance of an object

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9
Q

Prioritising and valuing attributes

A
  • Attributes-the features, qualities and characteristics of an existing product
  • People value products differently over the product’s life
  • new and uncommon product: highly valued
  • established and commonly purchased product: valued, but not as highly
  • old product, being replaced by newer products: not valued as much
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10
Q

Prioritising and Valuing attributes

A
  • Manufacturers: easy and profitable to make, use limited materials, cause minimal waste, easy to transport, reliable (builds brand loyalty) but not too long-lasting, has an edge over the competition, be popular and sell well.
  • Designers: distinctive, high quality, functions uniquely, balances the needs of the consumer and the manufacturer.
  • Consumer: reliable, high quality, durable, up-to-date, good value, sustainable (some)
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11
Q

Prioritising Product Attributes

A
  • The product type:
  • For some products, function and quality are critical and what the product is judged by
  • For others it is aesthetics or the looks of the product.
  • The user what you want from the product will depend on what sort of person you are. The needs and desires of the user changes with: Background, Income, value, tastes and stage of life.
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12
Q

Values vary and change

A

Products that are new: users value products that- perform and function at a higher level than alternatives, have unique or original aesthetics features, are innovation
Old products been on the market for a long time- cost less than the alternative, functions reliable, are innovative.

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13
Q

Qualitative and Quantitative research

A

Qualitative- research that has detail and depth, based on opinions, usually a smaller group of people, provides rich information.
Quantitative- research of large groups of people, provides numerical data, shows general trends.

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14
Q

Quantitative methods

A
  • numerical data often represented in graphs, charts or tables and is easy to analyse
  • Easiest way to compare products is by their specifications
  • Size, weight, capacity, cost, energy and water usage
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15
Q

Qualitative methods

A
  • descriptive or in-depth, can’t be measured numerically
  • opinions, how people think or feel about something and is harder to analyse
  • about experiences, stories
  • provides complex data that is hard that is hard to classify more suitable for small groups
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16
Q

User trials and tests can be both qualitative and quantitative

A
  • A group of possible users are asked to complete tasks with the product over several weeks or months
  • allows the designer to see how the user behaves or interacts with the product
  • usually carried out by consumer advocate groups it allows a designer to see how the user behaves or interacts
17
Q

sales and returns is quantitative

A
  • manufacturers keep track of sales through the products life
  • they also keep track of product returns
18
Q

Market research Qualitative/ Quantitative

A
  • it is done through focus groups. user trials, questionnaires and surveys
  • the information obtained is used not only to evaluate users perception of existing products, but to also to indicate the desired direction of new products
  • depending on the nature of what is being asked the resulting information can be quantitative or qualitative
19
Q

Examples of use

A
  • User trials: wheelchairs, tools of a particular trade, domestic appliances, seat belts in cars, products with known safety issues such as lawnmowers
  • Research of users: what people are using, who is buying what and where, attitudes, expectations etc.
  • Expert Appraisal: Electrical products, ergonomic issues of a product, safety issues, strength and reliability testing. Contributes to effective safety instructions that are a legal requirement.
20
Q

To compare products effectively, it is helpful to create a set of criteria

A

They need to be based on:

  • The context
  • The user
  • The user’s requirements
  • The attributes of this product type that would suit their needs
  • Primary function
  • Aesthetics
  • Quality
  • Price
  • Sustainability
21
Q

Comparative analysis

A

Usually done from the consumer’s point of view but valued by companies
-Relevant for versions/models of same type of product
Best example is Choice magazine
Why Compare?
-to see the benefits of one product vs another
Consumers purchase the most suitable
Designers can create useful products that don’t need replacing (good for sustainability, consumer confidence, company reputation and loyalty)

22
Q

Writing comparative criteria

A
Focus questions on:
-the product design factors (9)
-quality
-sustainability 
rate in relation to how well they satisfy each criteria
23
Q

Choosing sustainable products

A

-consider the materials: where have they come from ?
+distance travelled
+possible damage to the environment when sourced
+impact on people’s health and wellbeing
+can they be recycled
-is there any indication of sustainable materials and manufacturing practices?
-is the product durable?
-can it be repaired or serviced
-does it use energy or required ongoing maintenance
-can it be recycled or repurposed when no longer wanted
-how will the product break down when thrown away

24
Q

Determining quality

A
  • selection of durable, fault free and attractive materials
  • appropriate, strong and accurately made joins
  • high quality finishing stages
  • the ability to function to a high level
  • being visually appealing
  • unique design features.