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unit 4 Flashcards

1
Q

features of online shopping sites

A

catalogue, basket, checkout, secure payments

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2
Q

what is a product catalogue

A

often grouped in categories making browsing easier, linked to the user to make recommendations

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3
Q

what does a basket allow

A

users to add multiple items/products to their basket. It keeps everything in one place. It allows users to pay in full for every item

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4
Q

what does a checkout allow users to do

A

edit delivery details, use voucher codes, often asks people to sign in or proceed as a guest

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5
Q

what type of payment do online shopping sites use

A

third part payment processor

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6
Q

advantages to customer of online shopping

A

wider choice of sellers, wider chouse of products, not traveling, users can build a profile, users can check availability, can shop 24/7, targeted marketing provided relevant recommendations, no queue, can compare prices

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7
Q

disadvantages of online shopping to customer

A

security concerns, limited physical interaction, delivery delays and fees, impersonal customer service

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8
Q

online booking system definition

A

allows customers to purchase tickets for events online

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9
Q

advantages of online booking systems

A

convenience (24/7 booking), instant confirmation and ticketing, can compare prices and options, faster to change/cancel, automated reminders, repeated bookings can be easily made

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10
Q

disadvantages of online booking systems

A

potential for technical issues, possible security and privacy concerns, transaction fees, less tailored customer service, internet and devices required, staff may lose job

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11
Q

what is internet banking

A

a secure online platform for accessing and controlling a person’s bank account

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12
Q

how can internet banking be accessed

A

using internet or the banks official app

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13
Q

advantages of internet baking

A

24/4 access, convenience, easy to use, reduce need to travel to branches, interest rates may be better, secure transactions using encryption

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14
Q

disadvantages of internet banking

A

requires a reliable internet connection, more risk of fraud, easier to make errors, physical cash cant be deposited/withdrawn

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15
Q

education and training provider definition

A

someone responsible for providing online access to learning resources

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16
Q

features of online education and training

A

online support, online training courses

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17
Q

methods of online support being given

A

communication channels, knowledge bases, additional support/resources

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18
Q

features of communication channels

A

email support, live chat, discussion forums

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19
Q

features of knowledge bases

A

frequently askes questions section, tutorials, glossaries

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20
Q

additional support resources features

A

video tutorials, webinars, downloadable resources

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21
Q

what do online training courses allow learners to access

A

online journals and reference archives, online support from teachers/learners, learning and assessment materials

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22
Q

gaming site definition

A

online application that hosts a game on a remote server for users to play

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23
Q

what features do online gaming sites offer do

A

enhance gameplay, build a community

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24
Q

ways online gaming sites enhance gameplay

A

matchmaking, leader boards, cloud saves, microtransactions, DLC(game expansion)

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25
what features do online gaming sites give that allows a community to be built
friend lists/chat, voice chat, live streaming, esports
26
news site definition
gives up to date access to stories as they break
27
how do news sites alert subscribers
uses notifications - they can chose which ones they want to receive
28
what can news sites provide information on
weather, sports, stock markets, currency values
29
what is an auction site
allows a user to list an item for sale and accept bids until a predetermined deadline
30
what is a rating system on auction sites used for
buyers with higher ratings are considered trustworthy and fast payers, sellers can choose to only accept bids from buyers with high ratings,
31
what are sellers with a high rating considered (action sites)
reliable and post items promptly. Buyers can choose to only view items for auction from highly rated sellers.
32
features of auction sites
reserve prices -minimum price seller will accept, buy it now, notifications
33
entertainment provider definition
online platform that provides access for users to digital media
34
different ways digital media can be accessed
on demand, streaming, downloaded
35
on demand features
browse a library, choose what to watch immediately, does not require whole content to be downloaded before playback starts, content plays in real time
36
streaming features
doesnt need to download whole content
37
offline (downloaded) viewing features
stored on a local device, internet not required for playback, can be permanent or rented content
38
cloud definition
use of the internet to store data and access software
39
what does accessing the cloud need
internet connection
40
what is hosted software
software accessed using the internet
41
where is software stored in hosted software
a remote server
42
what is another name for hosted software
web apps
43
what is hosted software accessed through
a web browser
44
how does hosted software operate
on a subscription model
45
advantages of hosted software
access from different types of devices, can save files online, can work collaboratively, updates managed by someone else, cost effective
46
disadvantages of hosted software
can only be accessed using an internet connection, user experience is effected by high latency and low bandwidth, not as many features as locally installed software, privacy concerns, hidden fees can add up
47
online storage definition
long term storage of data that resides in a remote location and is only accessible via a WAN
48
3 types of online storage
public cloud, private cloud, hybrid cloud
49
what is public cloud
customer and cloud storage providers are different companies
50
what is private cloud
the customer and the cloud storage provider are a single organisation
51
what is hybrid cloud
combines both public and private cloud options and allows for sensitive data to remain private whilst providing public cloud for less sensitive information
52
advantages of online storage
data can be accessed from anywhere, easy to share, can be access from any device, can in/decrease storage as needed, secure, no need for specialist staff
53
disadvantages of online storage
stable internet needed, data may be vulnerable to security breaches, user dependent on provider, service may become expensive the more data you have
54
what does the availability of online goods and services save people
time
55
what area does availability bring positives to
grocery shopping, travel booking, banking, learning, information providers
56
benefits on grocery shopping
convenient - place orders at any time, choose delivery slots, no crowds, comparison - compare prices from other shops
57
benefits on travel booking
time saving, flexible, choice
58
benefits on banking
14/7 access, reduced need for branch visits, track spending
59
benefits on learning
study anytime anywhere , personalized, choice - more subjects
60
benefits on information providers
instant access, variety
61
what has availability of devices done to users
less patient and more demanding, more isolated, reduced face to face communication skills, prone to skim reading - pay less attention
62
transactional data definition
data that is sent between 2 connected digital devices on the internet. The data is stored in cookies.
63
what are cookies
information left on a users device so that a website can recognise the user when they visit again
64
what is used when transmitting cookies
encryption
65
what data is stored in cookies
time and data of transaction, IP address, data on things the users has previously viewed, items added to a basket, buttons pressed, data entered into forms
66
what are the 3 types of cookies
session, persistent, third party
67
session cookies features and use
lost when you close the browser, less of a privacy concern. Keeps track of shopping carts, remembering login status, form inputs
68
persistent cookies features and use
stored on a local storage device, have an expiration date set by a website. Remembering login details for future visits, tracking browsing history, target advertising
69
third party cookies features and use
do not belong to website visited, owned by third parties that provide services to the website, more of a privacy concern. Allows external companies to track acitvity, used for personalised adds
70
what is target marketing
when third party cookie data i sued to match people mased on browsing history or personal attributes
71
what happens to the adverts that uses an ad server when a user visits it
they are specific to the users third party cookie data
72
advantages of online goods and services
convenience, selection, competitive prices, reviews and ratings
73
disadvantages of online services
online scams, data breaches, inconveniniant to return, limited customer service
74
advantages of local services
can check before buying, easier returns, supports local economy
75
disadvantages of local services
limited selection, higher prices, travel, limited acces hours
76

ict (12 decks)

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