Unit 3 Test Flashcards

1
Q

Leadership

A

The action of leading a group of people or an organization. Guiding, directing, and influencing others to meet common goals

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2
Q

leadership Integrity

A

Characteristic in effective leaders, it ensures leaders are reliable and can be trusted to do the right thing, even when its difficult.

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3
Q

Mission Statement

A

defines what a company does, its objectives, and how it plans to achieve those objectives. It focuses on the present and answers.

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4
Q

Vision Statement

A

Outlines what a company wants to achieve in the future. I describes long-term goals and aspirations

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5
Q

Organizational Culture

A

the collection of beliefs, values, norms, and practices that shape how members of an organization interact with each other and external stakeholders. Impacts employee satisfaction, productivity, and overall effectiveness

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6
Q

Quantitative Measurement

A

involves collecting data to assess performance, efficiency, and outcomes

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7
Q

Qualitative Measurement

A

non-numerical data that provides insights into the quality and characteristics of business processes and outcomes

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8
Q

Logistics

A

the detailed coordination of a complex operation involving many people, facilities, or supplies. With inventory, it commonly refers to the ordering, shipment and tracking of goods for sale

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9
Q

Accounting

A

the process of recording, summarizing, and analyzing financial transactions to help people and businesses understand their financial health

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10
Q

Assets

A

what a company owns that has value

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11
Q

Liabilities

A

what a company owes others that is of value

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12
Q

Equity

A

the value of something that is owned by the title holder once all debt has been paid off

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13
Q

Cash Flow Statement

A

shows how changes in the balance sheet and income statement accounts affect how much cash is available for operating, investing, and financing activities

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14
Q

Balance Sheet

A

a statement of financial position, summarized all of the companies assets, liabilities and equity. Captures the state of a business at a particular time.

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15
Q

Income Statement

A

profit and loss statement: how much money the company earns and spends during a particular period.

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16
Q

DEI

A

Diversity, Equity, Inclusion

17
Q

Diversity

A

the presence of differences (race, ethnicity, gender, age, sexual orientation, disability, and socioeconomic background) within a given setting.

18
Q

Equality

A

ensuring fair treatment, opportunities, and advancements for all individuals while striving to identify and eliminate barriers that have prevented full participation from some groups

19
Q

Inclusion

A

the practice of creating environments where any individual or group can feel welcomed, respected, supported, and valued

20
Q

Management Teams

A

Project Team: work on specific projects with a defined objective and a set timeline

Cross functional Team: members of different departments or functional areas within an organization

Virtual Team: groups of individuals who work together from different geographical areas

21
Q

Leadership Style:Autocratic

A

Establish a clear end goal and how to achieve it. They set specific guidelines and clear expectations for what, when, and how tasks should be done. Expect others to accept their directives and carry them out

22
Q

Leadership Style: pacesetting

A

Expect consistent excellence and self direction. Typically very energetic, lead by example and setting high expectations

23
Q

Leadership Style: transformational

A

Visionary leaders are firmly committed to organizational purpose and big picture goals. Set objectives by outlining the direction the business will take and what will happen when they get there.

24
Q

Leadership Style: Coaching

A

view their teams as a reservoir of talent to be developed. They give employees the direction needed to tap into their abilities and reach their full potential. Must be careful not to overdue orders?micromanage

25
Q

Leadership Style: Democratic

A

Leaders who participate and look for employee input before making decisions, but overall they always have the final say.

26
Q

Leadership Style: Affiliate

A

Aim to put employees first. They pay close attention to employees and support their emotional and professional needs.

27
Q

Leadership Style: Delegate

A

Provide minimum guidance. They use a hands-off approach, trust in employees to solve problems independently. Empowers people and makes them feel trusted. Sets clear limits and expectations.

28
Q

Maslow’s Hierarchy of Needs

A

The most frequently used theory to understand how employees are motivated in the workplace. People are motivated to improve once their current levels of needs are consistently met

29
Q

McClelland’s Needs Theory

A

Needs for achievement, power and affiliation are learned/acquired by the kinds of events people experience in there environment

30
Q

McGregors Participation Theory

A

Two views of humans based on the participation of workers
Theory X = negative
Theory Y = positive

31
Q

Types of Production: Craft

A

the process of creating products by hand, often with the aid of simple tools, resulting in unique and high-quality items

32
Q

Types of Production: Mass

A

the manufacturing of large quantities of standardized products, often using assembly lines or automation technology.

33
Q

Types of Production: Job

A

Involves creating custom products for individual customers, often one at a time. Each product is unique and tailored to specific requirements

34
Q

Type of Production: Service

A

refers to the process of delivering intangible services to customers, such as healthcare, education, or financial services.

35
Q

Types of Production: Batch

A

involves manufacturing products in groups or “batches” where each batch goes through the production process before starting the next one