unit 3 aos 2 (PART 1) Flashcards
Motivation strategies:
Performance-related pay, career advancement, investment in training, support, sanction
Performance-related pay:
(motivation strategy) financial reward for reaching or exceeding a set business goal (pay rise, bonus, commission on sales)
Advantage of performance-related pay:
Boost work ethic, remuneration can help achieve business objectives
Disadvantage of performance-related pay:
Unhealthy competition, employee may rely on rewards to perform
Career advancement:
(Motivation strategy) the upwards progression of an employee’s job position
ensures awareness of promotion criteria
Advantage of career advancement:
Retaining high performing employees, employees can achieve personal improvement goals
Disadvantage of career advancement:
Some do not want increased responsibility, undeserving of senior positions
Investment in training:
(Motivation strategy) allocating resources to improve employees’ skills and knowledge
Provides mentoring to employees
Advantages of investment in training:
More productivity due to improved skills, employees may feel valued
Disadvantages of investment in training:
Employees absent from work while undertaking training, may not value increasing skills
Support:
(Motivational strategy) providing employees with any assistance that improves their satisfaction at work
Advantages of support:
Less likely to leave business, feel valued by employers
Disadvantages of support:
Relies on good interpersonal skills in managers, time consuming
Sanction:
(motivation strategy) penalizing employees for poor performance or breaching business policies
Advantages of sanction:
Pressure to follow management instructions, motivates employees immediately
Disadvantages of sanction:
Creates negative corporate culture, levels of trust decrease
Types of training:
On the job and off the job training
On the job training:
Improving knowledge/skills within the workplace.
Off the job training
Improving knowledge/skills in a location external to the business.
Examples of on the job training:
Coaching, apprenticeships, mentored by supervisor
Examples of off the job training:
Attend conferences, information processing, attaining specific qualifications (TAFE)
Advantages of on the job training:
Develop strong interpersonal relationships, perform their role while training
Advantages of off the job training:
Receiving information from professionals, does not take experienced employees away from the job
Disadvantages of on the job training:
Lack amount of experienced staff to train employees, may become distracted by workplace
Disadvantages of off the job training:
Businesses workflow may be disrupted, employees may struggle to apply new knowledge in the workplace if information-based
FOUR-DRIVE THEORY: Lawrence & Nohria’s Four Drive Theory
Acquire, bond, defend, learn
Acquire (FOUR DRIVE THEORY)
Motivates employees to acquire status, accomplishments, and power
Bond (FOUR DRIVE THEORY)
Need for social connections and relationships
Defend (FOUR DRIVE THEORY)
People driven to defend position, security, fairness
Learn (FOUR DRIVE THEORY)
Pushes people to seek out information and learn something new/how things work
