Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Interpersonal Communication > Unit 3 > Flashcards

Unit 3 Flashcards

1
Q

Types of Attraction

A
  • Physical
  • Social
  • Task
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Physical Attraction

A

Attracted to people’s appearance

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Social Attraction

A

Attracted to the way they act; we would rather be friends with these people; call these people when we are bored

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Task Attraction

A

Attracted to one’s ability to work; desire to work with someone to fulfill a goal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Elements of Interpersonal Attraction (6 elements)

A

Similarity, Proximity, Physical Appearance, Complimentary Characteristics, Credibility, Reciprocity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Elements of Attraction - Similarity

A

Attracted to how many qualities others have with us; number one way two people stay together

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Fatal Attraction

A

The very thing we thought was attractive in a relationship ends up being the end of the relationship; ways people eat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Elements of Attraction - Appearance

A

Most important in the beginning of the relationship; first impression

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Elements of Attraction - Complimentary Characteristics

A

When each partners characteristics satisfy the others needs; Opposites attract

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Elements of Attraction - Competency

A

Attraction to people who are confident, competent, and incredible; fine line between cocky and competence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Elements of Attraction - Proximity

A

Development of relationships because of constant interaction with another person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Elements of Attraction - Reciprocity

A

We tend to like people whom are attracted to us

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Duck’s Filtering Theory of Attraction (4 steps)

A

Step theory

  • Sociological clues
  • Pre-interaction clues
  • Interaction clues
  • Cognitive clues
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Duck’s Theory - Sociological Clues

A

We cannot be attracted to someone that we have never met/interacted to before; locations

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Duck’s Theory - Pre-interaction clues

A

What we notice about that person before we actually make an interaction with them; outside sources; determines our approach behavior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Duck’s Theory - Interaction clues

A

What happens when we start to interact with that person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Duck’s Theory - Cognitive clues

A

What the person thinks and believes in

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

Social Exchange Theory (7 things)

A

Takes a business model and puts into relationships

  • Rewards and Costs
  • Outcome
  • Comparison level
  • Comparison level of alternatives
  • Satisfaction
  • Commitment/Stability
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Exchange Theory - Rewards

A

Any sort of profit or gain from a relationship; people value rewards differently

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Exchange Theory - Costs

A

Exchanged resources that result in loss; things lost in relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Exchange Theory - Outcomes

A

Getting our rewards and applying our costs

  • Positive outcome - when rewards are higher than costs
  • Negative outcome - when costs are higher than rewards
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Exchange Theory - Comparison Level (CL)

A

Expectation about the types of outcomes that we think we deserve; what we think we should get out of our relationships; what affects expectations (Media, parental relationships, past experiences)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Exchange Theory - Comparison Level of Alternatives (CLalt)

A

Alternatives that we see outside of our relationships; other ways someone could be spending their time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Exchange Theory - Satisfaction

A

When the outcome is bigger than the Comparison Level; when comparison level is bigger than outcome then the person usually is not happy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Exchange Theory - Commitment/Stability

A

If outcome is bigger than CLalt = high commitment/stability; if CLalt is bigger than outcome = low commitment/stability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Reasons for Relationship Termination (4 reasons)

A

Geographical, Social, Lack of Fulfillment, Precipitating events

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Relationship Termination - Geographical

A

Physical distance from your significant other

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Relationship Termination - Social

A

How others (parents, friends, strangers) feel about that person; Romeo and Juliet effect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

Relationship Termination - Lack of Fulfillment

A

Something you want outside the relationship; needs/expectations aren’t being met; guy wants sex, girl doesn’t or vice versa

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Relationship Termination - Precipitating events

A

Events that lead to the end of the relationship/friendship; ultimatums, cheating/loss of trust, bro code violations, boredom

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Relational Maintenance Strategies (5 Strategies)

A

Positivity, Openness, Assurance, Social Networks, Sharing Tasks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Maintenance Strategies - Positivity

A

Acting cheerful, smiling, being happy, positive behaviors; generally refraining from negativity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Maintenance Strategies - Openness

A

Being open to one another and being able to self-disclose; being able to talk openly and freely

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Maintenance Strategies - Assurances

A

Faithfulness and commitment; Implies that the relationship has a future

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

Maintenance Strategies - Social Networks

A

When social circles merge then relationships and friendships become closer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

Maintenance Strategies - Sharing Tasks

A

Doing things together that we both enjoy; videogames, sports, sexual intercourse… stuff like that

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

Three Dialectical Tensions

A
  • Connection vs. Autonomy
  • Openness vs. Closedness
  • Predictability vs. Novelty
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

Dialectical Tension - Connection vs. Autonomy

A

We want to be connected with that person; deep relationships/ However we want to be independent and want to do what we want to do when we want to do it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

Dialectical Tension - Openness vs. Closedness

A

We want to be open in our relationship because we want to be known to that other person/ However that can be scary to do so now we want some things to be private

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

Dialectical Tension - Predictability vs. Novelty

A

We want to be able to predict what the other person in the relationship will do/ however too much predictability will get boring; we want more novelty; however too much novelty leads to wanting to be boring

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

Intimacy

A

Special relational state that occurs in our closest relationships; feelings of warmth, deep friendship and affection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

Characteristics of Nonverbal Intimacy (7 Characteristics)

A 
o	Close proximal distance 
o	Forward lean
o	Eye contact
o	Direct body orientation
o	Smiling
o	Touch
o	Vocal expressiveness
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

Verbal Intimacy - Self Disclosure

A

When we share people get to know us better and then the other person feels like they need to share to you also; get closer together

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

Verbal Intimacy - Alter-Centrism

A

Focusing on the other person; opposite of ego centrism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

Verbal Intimacy - Relationship Talk

A

Things that show affection to another; I love you, I want you, etc.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

Verbal Intimacy - Inclusive Pronouns

A

instead of using “I, me” use “us, we, our”; it draws a sense of togetherness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

Verbal Intimacy - Casual Forms of Address

A

When addressing people you can either be formal (This is Mr. Benson), or informally or casual (What up LJ)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

Lee’s Love Styles (6 styles)

A
  • Eros
  • Storge
  • Ludis
  • Mania
  • Agape
  • Pragma
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
49
Q

Love style - Eros

A

Physical love; common in initial parts of relationship; being physically attracted to a person

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
50
Q

Love style - Storge

A

Companionate love; share beliefs, goals, activities; my other is my best friend

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
51
Q

Love style - Ludis

A

Game playing love; avoiding commitment; they enjoy the chase of the relationship rather than the actual relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
52
Q

Love style - Mania

A

Possessive love; demanding and dependent; a person wants to be in control of the relationship

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
53
Q

Love style - Agape

A

Unselfish or Altruistic love; more giving than receiving; would rather have your significant other be happy rather than yourself; too much is dangerous

54
Q

Love style - Pragma

A

Practical Love; Individual that you think might have the same characteristics as you; qualities of your dream lover

55
Q

Myths about conflict (5)

A
  • Conflict always damages relationships
  • Conflict can always be avoided
  • Conflict occurs because of misunderstandings
  • Conflict is always the sign of a bad relationship
  • Conflict can always be resolved
56
Q

Conflict

A

Expressed struggle between two interdependent parties who perceive that they have incompatible goals

57
Q

Conflict Styles (5 styles)

A 
Collaborating
Competing
Accommodating
Avoiding
Compromising
58
Q

Conflict Style - Collaborating

A

High concern for others and for self

  • Requires a lot of work for this to work
  • Both people work to resolve the conflict in the best way for both parties
59
Q

Conflict Style - Accommodating

A

High concern for others and low for self

  • Sacrifice your needs for someone else
  • When doing this you cannot guilt trip
60
Q

Conflict Style - Competing

A

High concern for self and low for others

-My concerns before others concerns

61
Q

Conflict Style - Avoiding

A

Low concern for self and others

  • I avoid the conflict all together
  • changes topics
62
Q

Conflict Style - Compromise

A

Mild concern for both self and others

  • Give a little and lose a little
  • Both people gain something but they also lose something
63
Q

Conflict goals (4 goals)

A

Content goals
Relational goals
Identity/face-saving goals
Process goals

64
Q

Conflict Goals - Content

A

What we really want

-things we can list/support with evidence

65
Q

Conflict Goals - Relational

A

How we treat each other

  • How much interdependence/independence to we want
  • dealing with these can be difficult
  • based upon perceptions
66
Q

Conflict Goals - Identity/face saving

A

Who am I in this interaction

  • Protect our identity so we aren’t embarrassed or humiliated
  • We don’t like to look bad in any way
  • EX: when in an argument we don’t like to admit we are wrong even though we know we are
67
Q

Conflict Goals - Process

A

What process should we use

  • Informal conversation
  • What is right and what is wrong
  • In relationships there are rules
68
Q

Rules for Positive Conflict Management (5 rules)

A 
Define problems and goals
Avoid evaluative statements
Avoid Gunny-sacking
Manage emotions
Perspective Taking
69
Q

Conflict Management - Define Problems and Goals

A

What is the real issue, now what is the goal?

Avoid disagreements because of miscommunications

70
Q

Conflict Management - Avoid evaluative statements

A

Focus on descriptive statements

When people are defensive it is hard to resolve conflicts

71
Q

Conflict Management - Avoid gunny-sacking

A

When a person stores up problems and solutions and eventually exudes them all at once

72
Q

Conflict Management - Manage emotions

A

When emotional, we lose ability to listen in conflicts and conversation

73
Q

Conflict Management - Perspective Taking

A

Placing ourselves in others shoes makes it easier to resolve the conflict and make them feel better

74
Q

Family (3 Definitions)

A

Traditional - Father, mother, children under once roof
Modern - emphasis on interpersonal relationships and personal commitments
Book definitions - system of two or more interdependent people who have a common history, present reality, and who expect to influence each other in the future

75
Q

Communication Rules in Families (2 types)

A

Conversation Orientation

Conformity Orientation

76
Q

Conversation Orientation

A

Open climate of conversation that happens with family

  • High - Freely frequently, and spontaneously interacting with each other
  • Low - Families interact less with each other; few topics they talk about with each other
77
Q

Conformity Orientation

A

The degree in which a family stresses uniformity in beliefs, values and attitudes

  • High - family is closer and more traditional
  • Low - isn’t as close and less traditional
78
Q

Four types of Families

A

Pluralistic
Consensual
Laissez-Faire
Protective

79
Q

4 Types - Pluralistic

A

High Conversation and low conformity

  • Parent don’t feel the need to control their kids and encourage independence
  • Open discussion involving a wide range of topics
80
Q

4 Types - Consensual

A

High Conversation and high conformity

  • Open climate with the idea that all rules will be followed
  • Open conversation but family beliefs need to be said in discussion
81
Q

4 Types - Laissez-Faire

A

Low conversation and low conformity

-Parents believe their kids can make their own decisions and they don’t care what decisions they make

82
Q

4 Types - Protective

A

Low conversation and high conformity

  • Parents experience their kids to follow rules with no value in communication
  • Military and religious families most of the time fall under this
83
Q

Stages of Sibling Relationship (4 stages)

A

Childhood
Middle childhood to Adolescence
Adult
45-85

84
Q

Sibling stages - Childhood (Definition and two types of Childhood styles)

A

Spend more time with your sibling than anyone else in the family

  • Reciprocal - Close in age and developmental status
  • Complementary - larger gap in age; different developmental status; older sibling will act as a leader
85
Q

Sibling stages - Middle Childhood to Adolescence

A

Siblings drift apart

86
Q

Sibling stages - Adult

A
  • Become best friends with their sibling (2/3 or 66% of siblings are best friends)
  • talk maybe once or twice a month
87
Q

Sibling stages - 45-85

A

Contact increases because nothing is holding you down

88
Q

Gottman’s Four Horsemen of the Apocalypse

A

Criticism/Complaints
Contempt/Disgust
Defensive behavior
Stonewalling/Avoidance

89
Q

Horsemen - Criticism/Complaints

A

Verbally attacking statements; personal attacks

90
Q

Horsemen - Contempt/Disgust

A

Contempt and disgust are

  • Communicated nonverbally
  • Response to defensive behavior
  • Talking down to someone
91
Q

Horsemen - Defensive Behavior

A

Denying responsibility; warding off personal attack; justifying your actions

92
Q

Horsemen - Stonewalling/Avoidance

A

Psychologically: not listening to someone
Physically: leaving the conversation
-In marriages 80% of the time it is the man stonewalling

93
Q

Communications at Work (4 types)

A

Upward
Downward
Horizontal
Outward

94
Q

Work communications - Upward

A

Subordinate to superior; more respectful; more formal; information based

95
Q

Work communications - Downward

A

Superior to subordinate; Directive, questioning of work, authoritative

96
Q

Work communications - Horizontal

A

Communication between people who are the same level as you; peer communication; More friendly and honest in nature; bosses would love to get rid of it because of employees gossiping

97
Q

Work communications - Outward

A

Communication between someone outside of the organization and in the organization; employee to customer; positive and informative

98
Q

Types of Power (5 Types and Power definition)

A

Power - ability to influence others and resist others influence attempts

  • Legitimate
  • Referent
  • Expert
  • Reward
  • Coercive
99
Q

Power types - Legitimate

A

Power in a position; respect in a position

-Police, President, etc.

100
Q

Power types - Referent

A

Power based in attraction

  • Very likable, attractive, charismatic
  • Beyonce
101
Q

Power types - Expert

A

Power in Knowledge, experience or skill set

  • Sheldon (Big bang theory)
  • Knowing things others may not
102
Q

Power types - Reward

A

Ability to satisfy needs

-Promotions, vacation time, stickers, etc.

103
Q

Power types - Coercive

A

Ability to punish

-Demotion, overtime work, being fired

104
Q

Sex and Gender (Definitions)

A

Sex- physiological differences
-Men and women brains act differently
Gender - Psychological differences
-more masculine or feminine in communication

105
Q

Sex and Gender (influences on behavior and Perceptions)

A

Behavior - no proven influence
Perceptions - Arguments without support – women are evaluated as less intelligent, knowledgeable, and influential than men… by both sexes; Use of tag questions and disclaimers (powerless speech) – women are perceived as less intelligent and knowledgeable than men… again by both sexes

106
Q

Leadership Styles (2 types)

A

Task oriented leaders - exercise direct control over people; specify what needs to be done and how to do it
People oriented leaders - suggests ways to proceed; helps groups determine what actually needs to be done

107
Q

Importance of Human needs (3 needs)

A

Need for control
Need to be seen as competent/knowledgeable
Need to be in relationships/connected

108
Q

Synchronous vs. Asynchronous (FtF vs. EMC)

A

Synchronous - face to face via media device (skype, tango, etc.)
Asynchronous - Communication via media device without face to face (Texting, email, etc.)
-Know the differences between the two (Face to Face vs. Electronically Mediated Communicated)

109
Q

Characteristics of Friendships (5 Characteristics)

A 
Voluntary - Choose our friends/romantic partners
Equality - less egalitarian 
Assistance and support
Activity sharing
Disclosure and Confidentiality
110
Q

Knapp’s stage Theory of Relationships (stages in coming together)

A 
Initiating
Experimenting
Intensifying
Integrating
Bonding
111
Q

Knapp’s Theory (coming together)- Initiating

A

Meeting the person; shake hands, hello, smile; basic demographic questions

112
Q

Knapp’s Theory (coming together)- Experimenting

A

Searching for common ground; lots of small talk

113
Q

Knapp’s Theory (coming together)- Intensifying

A

Self disclosure increases; become more informed about who they are

114
Q

Knapp’s Theory (coming together)- Integrating

A

Becoming a couple, best friends; people expect to see you together

115
Q

Knapp’s Theory (coming together)- Bonding

A

Public expression of a relationship

116
Q

Knapp’s Theory of Relationships (Coming apart)

A 
Differentiating 
Circumscribing 
Stagnating
Avoiding 
Terminating
117
Q

Knapp’s Theory (Coming Apart) - Differentiating

A

Emphasizing differences

118
Q

Knapp’s Theory (Coming Apart) - Circumscribing

A

Inability to negotiate differences; topics become off-limits

119
Q

Knapp’s Theory (Coming Apart) - Stagnating

A

Relationship becomes a stand-still

120
Q

Knapp’s Theory (Coming Apart) - Avoiding

A

Removing yourself both physically and psychologically from relationships

121
Q

Knapp’s Theory (Coming Apart) - Terminating

A

THE END! no but seriously the relationship ends

122
Q

Sex Assumptions (2 assumptions about sex communications)

A

Women’s communications are communal and not instrumental
Men’s communications are instrumental and not communal
-women pursue talk and men pursue activities

123
Q

Sex Reality (2 realities about sex communications)

A

Women and men are equal when talking about communal and instrumental topics
Men are more likely to pursue activities but they still pursue talk

124
Q

Challenges of Cross Sex Friends (3 Challenges)

A

Romantic (emotional bond)
Sexual
Public Presentation

125
Q

Cross Sex Friends - Romantic

A

Men and women who socialize together are often seen as potential romantic partners; eventual change in their demeanor

126
Q

Cross Sex Friends - Sexual

A

Sexual intercourse often gets in the way of cross sex friendships; cross sex friends are often seen as sexual partners

127
Q

Cross Sex Friends - Public Presentation

A

If someone outside the friendship sees two people together they often are assumed to be romantic partners

128
Q

How Long Distance Relationships are different (3 things)

A

Idealization
Mediated Communication
Conflict Avoidance

129
Q

LDR Differences - Idealization

A

You see that person or relationship in a more positive light than you should; you see it as a great relationship when it actually isn’t

130
Q

Mediated Communication

A

Ways to talk to your significant other

-Online mostly because you cannot make physical contact

131
Q

Conflict Avoidance

A

Tend to avoid conflict

-Long distance is not a good time to start conflicts

132
Q

Ways to Improve LDR

A

Reciprocity - both need to be trying as hard as the other
Be intentional - be real in conversation; genuineness
Consistency - be consistent in communication

Interpersonal Communication (1 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions