Unit 3 Flashcards

1
Q

Whats a marketing plan

A

Detailed report on the marketing strategy, marketing objectives, and marketing budget

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2
Q

What does an effective markwtting plan depend on?

A

business mission/objectives (eg increasing loyalty etc)

Current state of the firm in the market (new entrant, bad reputation etc) (situational analysis)

Assets/strengths of the brand (eg wendys plays into its fresh quality stuff)

State of the market (PEST)

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3
Q

Whats marketing mix

A

Combination of the factors called the 4Ps that the business can control to influence consumers to buy their goods

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4
Q

Whats marketing budget

A

Money business allocates to its marketing dept from its finance sources (confirm this as notes says smth else)

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5
Q

Benefits of marketing plan

A
  • employees confident that business has a planned future. Theyre secure (motivation)
  • Banks mor secure in giving loans cuz
  • shareholders more confident on buying shares
  • gives business direction on where to use its resources
  • lets them organise the 4 Ps (element of marketing) with proper diŕection
  • can set marketing objectives to evaluate against
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6
Q

Income elasticity of demand

A

YED.
Responsiveness of demand in income changes

(%demand change)/(%income change)

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7
Q

Negative YED

A

Inferior good

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8
Q

Positive YED

A

Normal or luxury

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9
Q

Promotional elasticity of demand

A

Responsiveness to demand in change in promotional spending of product

(%demand change)/(%promotion spending change)

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10
Q

Cross elasticity of demand

A

Responsiveness of demand due to substitute price changes

(%good A QD change)/(%Good B price change)

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11
Q

Negative XED

A

Compliments

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12
Q

Negative XED

A

Complementary good

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13
Q

Positive XED

A

Substitute

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14
Q

Very positive XED

A

Strong substitute

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15
Q

Research and development

A

Research: Discovery of new ideas in order to solve problems

Development: changing ideas to commercial product

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16
Q

Benefits of R&D

A

New products (monopoly for a while, new mkt, brand image etc)

New materials (cost of production falls if new/better raw material created)

Employee motivation

New employee positions (new ideas)

Brand image boost

Better goods for consumer

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17
Q

Whats the structure of a marketting plan?

A

WHO WE ARE
-Situation analysis
1. SWOT analysis
2. PEST analysis
3. Competitor analysis
4. Customer analysis

WHAT WE WANT TO ACHIEVE
- Marketting objective
- Marketting budget

HOW WE WILL ACHIEVE IT
1- product
2- price
3- promotion
4- plave

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18
Q

SWOT analysis

A

Strength Weakness Oppurtunities Threats

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19
Q

Revenue and demand problem in elasticities

A

U can use either for elasticity formula (in numerator) as effectively will serve same purpose (so can replace d with revenue)

But prefer % qty demand change

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20
Q
A
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21
Q
A
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22
Q

PEST analysis

A

Political
Economic
Social
Technological

23
Q

Competitor analysis

24
Q

Consumer analysis

A

Demographics
Budgeta
Tastes etc

25
Q

Diff between marketing plan and strategy

A

Strategy is a part of plan

But in syllabus essentially same thing

GENERALY

Focus on situational analysis in plan question

Focus on marketting mix in strategy question

26
Q

Marketting plan/strategy answering technique

A

Define technical analysis (with components), objectives, 4ps (seperately)

In main answer 1 paragraph for each P and technical + objectives 1 para each.

27
Q

Sales forecasting

A

Predicting future sales (revenue)

2 methods
- extrapolation
- moving averages

28
Q

Importance of correct sales forecasting

A
  • Dividents given based on them (might overpay)
  • wrong forecasting can make u lose investor trust
  • wrong forecasting can make u go into loss and take lots of debt, especially when forecast during period of high spending
  • helps identify stock requirement
  • helps estimate workforce
  • used to asses competitiveness
  • used to attract investors
  • improves coordination b/w depts (production is making that many units, research is studying how to mass produce higher quality at that qty etc)
  • objectives

Etc

29
Q

Sales forecasting issues

A
  • consumer taste changes
  • unforseen conditions (forest fires)
  • macroeconomic conditions can hit (inflation)
  • tech advancements can limit forecasts
  • new unforseen competitors
  • time and resources to analyze
  • human error
  • may not have enough data for accurate assesment
30
Q

How to do moving averages

A

Practice questiosn

31
Q

How to do extrapolation

A

Google (but plot on graph and see where it goes, not sure if thats exactly it yet)

32
Q

Globalization

A

Increasing Freedom of goods, capital, services across globe

Individual economies integrating into 1 large global economy

33
Q

International marketing

A

Promoting & selling products in markets outside of domestic market

34
Q

Globalisation advantages

A

Lower cost (cheaper fsctor inputs abroad)

More customers

More technology spread

Increased SOL

Access to new talent
Talent also gets employment

35
Q

International marketing importance

A
  • increase revenue when domestic market saturated and growth left limited
  • possibly sell for higher prices outside
  • business risk spread as less dependant on 1 economy doing well
  • rapid growth due to huge untapped market
36
Q

Global localization

A

Adapting marketing mix policy to national mkt taste & cultures

(Eg netflix showing desi shows in india)

37
Q

Pan global marketing

A

Adopting standard marketing mix policy for multiple countries

Eg pepsi selling similar brand/product worldwide (maybe some regional differences)

38
Q

Advantages of global localization

A
  • local tastes reflected (higher demand naturally)
  • less marketing needed to “explain” the product (money saved)
  • more likely to meet legal requirements (eg ham in muslim countries)
  • less local opposition
39
Q

Disadvantages of global localization

A
  • EOS reduced (cuz mass supply, ads etc limited)
  • Brand could lose core identity/consistent reputation
  • additional costs to make products that specially fit locals
  • if done distastefully, bad reputation
40
Q

Advantages of pan global marketing

A
  • EOS
  • Standard identity (brand trust)
  • can make sta dard product availible for consumers no matter where in the world they are
41
Q

Disadvantages of pan global marketing

A
  • legal limitations (eg ham bans)
  • brand name translation issue
  • extra spending on promotion to make ppl understanding the product
  • resustance from locals becuz of cultural diff
42
Q

Methods of entry into intl market

A
  1. Indirect Export
  2. Direct exports
  3. Franchising
  4. Licensing
  5. Joint venture
43
Q

Direct exports

A

Directly exporting to the intl market without intermediary (eg pepsi)

44
Q

Benefits of globalisation

45
Q

Direct export adv disadv

A

ADV
- control over foreign markets
- more profit cuz intermediary payment cut out
- more control over distribution (eg product handling)
- better protection of trademarks/patents

DISADV
- higher cost to set up (transport etc)
- more information on mkt needed (time consuming)
-

46
Q

Globalisation limitations

A

-Language barrier for customers AND labor

  • equality policy for firms hurt cuz some employees are paid more relative to their economy
  • geopolitical situtation can cause tariffs/barriers
  • sometimes cou tries can take extreme measure against you (eg outright ban and seized factories in russia)
  • cultural identity loss
  • foreign worker exploitation (overowrk underpay)
  • racism/mistreatment etc
  • global competition can limit you (predatory pricing etc)
47
Q

Indirect exports

A

Exporting through domestically based export mediaries who ship and distribute them abroad

Eg amazon

48
Q

Indirect export adv disadv

A

ADV

  • Less initial investmen
  • fast to enact (as process already set up)
  • can focus resources on production expansion/improvement rather than distribution (EOS)
  • no direct handling managerial problems

DISADV

  • the 3rd party can be unreliable
  • COP rises due to distributer fee
  • limited/no control over marketing
49
Q

International Licensing agreement

A

Right to exclusively OR non exclusively have access to intellectual property (name, designs, patents) to manufacture and distribute in intl markets.

50
Q

Licensing adv disadv

A

ADV

  • Expand for low risk (most risk on licensee)
  • extra income (theyre paid) with very little cost (just intellectual property which is nearly free)

DISADV
- Licensee can hurt brand image w low quality product
- associated to company that may have poor publicity, ruining trademark

51
Q

Franchising

A

Right to sell a companies product to an another entity. It has support etc as well and guidelines

52
Q

Joint venture

A

Collaboration between 2 companies while maintaining their identities.

New division between them likely created for working together