Unit 2.2 Flashcards

1
Q

State some reasons for staff appraisal

A

To identify training requirements

To identify the skills gaps in employees

To identify training needs of employees

To identify the strengths of employees

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2
Q

Advantages of Appraisal for Employers

A

Increase in staff competence and productivity

Highlights strengths and weaknesses, so employee can be used most efficiently

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3
Q

Advantages of Appraisal for Employees

A

Opportunities for promotion
Identifies training needs

Opportunity to communicate with employer

Sets objectives

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4
Q

Identify the three methods of appraisal

A

Observation

Self Evaluation

Interview

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5
Q

Evaluate the method of Appraisal Observation

A

Definition= Employee is watched doing their job and is then followed up with an interview

Advantage = Employees are observed in usual surroundings and work is not interrupted

Disadvantages= Employees may find it off-putting being observed and can be time consuming

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6
Q

Evaluate the method of Appraisal Interview

A

Definition= Interview is a one to one discussion between employee and a manager

Advantages= Employees can have their say and it is an opportunity to discuss performance and work issues

Disadvantages = Employee and employer need to be well prepared for the appraisal. Employees may not be open and honest

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7
Q

Evaluate the method of Appraisal Self Evaluation

A

Definition= looking critically at one’s own work

Advantages= Employee is given more responsibility which can be motivational

Disadvantages=Employee may not be the best person to assess his/her own strengths and weaknesses
If not prepared then the appraisal may not be effective

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8
Q

What are the three reasons for staff training

A

Induction=this is the training given to employees when they start a new job

Change in Procedures= so employees are familiar with new ways of doing things

For the business to become more competitive=– a well trained workforce will be more efficient and productive and better able to meet the needs of customers, meaning the business will be in a better position to beat the competition

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9
Q

Define on the job training

A

A method of training where employees are trained in their normal place of work

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10
Q

Advantages of On the Job Training

A

The trainee does not need to take time off as the training is happening in the workplace meaning no loss of output

It is relatively cheaper method than off-the-job training

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11
Q

On the Job Training Disadvantages

A

Trainee may pick up bad habits

The trainee may make mistakes which might be costly for the organization

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12
Q

Define Off the Job Training

A

A method of training where employees are trained away from their normal place of work,

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13
Q

Off the Job Training Advantages

A

Since the training is carried out by specialists it is usually of higher quality, meaning employees should be properly trained

Employees are trained away from their place of work so any mistakes will not impact on customers

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14
Q

Off the job training Disadvantages

A

Off-the-job training is more expensive than on-the-job training, due to the costs of taking part in a training course and time off work

Causes disruption to normal work patterns as employees may need time off – leading to a loss of productivity

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