Unit 2 Revision Flashcards
a) What is the role of an advocate
b) When might a service user need an advocate?
a) To speak on behalf of the service user.
b) If the service users has a learning difficulty, a speech impediment, poor literacy skills, a limited grasp of English or lack of confidence when talking with professional health and care workers.
If a service user complains, what 3 things do they have the right to?
The right to:
1) have their complaint dealth with efficiently and in a timely way;
2) have their complaint formally investigated;
3) be told the outcome of their complaint.
Name 3 settings the Care Quality Commission (CQC) monitors and inspects
NHS Trust hospitals & independent hospitals GP provision Clinics Dentists Residential care homes and nursing homes Domicilliary or home care services Community care comission Mental Health Provision
What is NICE and what does it provide?
National Institute for Clinical Excellence.
- Guidance on most appropriate treatments for specific conditions and diseases,
- Evaluation of whether prodecures are safe and effective
- Guidance on use of health technologies and procedures (inc. new & existing medicines)
- Assessment of costs and effectiveness of treatments
- Recommendations about best practice
- Support for health promotion campaigns
What does Ofsted do?
Regulates and inspects services that educate children, young people and adults or care for children through inspection of settings, providers and education provision.
Identify 4 health and social care professionals that could be involved in the assessment of a confused elderly person who is in hospital after following surgery (from a hip fracture from a fall at home) and wants to be discharged and return home where they live on their own?
What would the roles be interested in?
Physiotherapist: rehab & movement, ability to move around, walking aids if needed
Consultant: check post surgery, make sure fit and well to be discharged. Check cause of confusion.
Occupational Therapist: assessment of daily living activities and any necessary adaptations to enable a return home
Clinical Psychologist: to assess cognitive ability
A service user has been in hospital for a broken leg after falling over at home. They have a history of depression and are nervous about going home and falling again and injuring themselves.
What needs should be assessed before they are discharged from hospital and why?
- Ability to move around independently to make sure they can be safe at home moving around and cooking.
- Confidence levels so that the user feels able to look after themselves so that they do not get anxious/upset/depressed.
- Ability to maintain interactions and communication with others to make sure they are able to maintain contact with friends and family and do not become isolated which may worsen any depression.
What personal risks is a care worker subject to if they do not wash their hands after helping an elderly resident wash/with toiletting needs?
- Cross infection to others may lead to bacteria, viral, fungal, and parasitic diseases.
- Transfer of fecal to oral diseases - such as sickness and diarrhoea.
Identify roles of people who work in health and social care settings?
Doctors, GPs, Consultants Nurses Midwives Healthcare assistants Social workers Occupational therapists Youth workers Care assistants Care managers Support workers
What is a ‘disability’?
Identify some types of disabilities.
A physical or mental impairment that has a ‘substantial’ and ‘long term’ negative effect on your ability to do normal daily activities.
- Learning or cognitive disability
- Physical disability (born or acquired)
- Sensory disability (vision, hearing, verbal)
- Mental health (dementia, OCD, depression, personality disorders, schizophrenia)
1) What is a professional body?
2) Why are they important?
3) Give 3 examples of professional bodies
1) Bodies that regulate people who work in health and social care settings.
2) They ensure a higher quality of care and safer practice. Maintain high professional standards.
3) Nursing & Midwifery Council
General Medical Council
Health and Care Professions Council
Name 5 barriers which might stop people from accessing health services
geographical financial physical cultural/language psychological
What are the 2 types of discrimination?
1) Direct - treating someone differently because of their characteristics (harassment/victimisation)
2) Indirect - an organisations practices, policies or rules have a worse effect on some people than others (e.g. policies which discriminate against pregnant women)
What are the 3 main things employers should do to ensure safety in the workplace?
1) Undertaking risk assessments
2) provide health and safety training
3) record accidents and incidents
Which 2 Acts support empowerment of service users?
Equality Act 2010
Human Rights Act 1998
1) What is partnership working?
2) What are the advantages of partnership working?
1) Where separate organisations are brought together so that they can benefit from pooled expertise, resources and power sharing.
2) It improves how information is shared about service users
- enhance the efficiency and quality of service provision
- It prevents service users giving their personal details several times
What are the main roles of a GP?
- Providing preventative care
- Prescribing medication/treatment
- Caring for people who are unwell, including carrying out simple surgical procedures
- Discuss/agree treatment plan with patient
- Referral
1) What are the CQC?
2) What do they CQC do?
3) What are the environments they work in?
1) They are the independent regulator of health and social care practices in England. 2)They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.
3) Health and social care settings such as care homes, hospitals, doctors’ surgeries.
Give examples of 3 ways a care professional could empower a service user?
- By promoting individualised/person centred care
- Promoting and supporting individual’s rights to dignity and independence
- Giving people the power to manage their own health and make informed decisions about their care and treatment
- Supporting people to improve their health,.
What is postnatal care?
The care provided for a mother and baby after the birth of the baby
What type of waste is contaminated by blood, urine, saliva or other body fluids and could be infectious?
Clinical waste
What is the term used when more than one healthcare professional works together to provide care for the service user?
Multi-disciplinary partnership working
How could a health care worker empower a service user?
Involve them in decisions about their own care, such as through person-centred or personalised care.
Promoting and supporting the individual’s rights to dignity and independence.
1) What is a policy?
2) Why are they important?
3) Give an example of one
1) A description of the approach and specific procedures that should be followed.
2) Provides clarity and instructions, reduce bias in decision making, provide consistent information, outlines accountability or important activities, meets legal requirements. Helps people know what to do in certain situations.
BUT - they are only good if they are used/communicated to staff and service users.
3) Lone worker policy. Health and safety. Data Protection. Safeguarding. Whistleblowing.
