Unit 2 Quiz Flashcards

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1
Q

Market Share

A

Percentage of total sales of a product or service that a company earns in relation to its competitors in any given industry.

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2
Q

Opportunity Cost

A

Factors that individuals consider when deciding to attend an entertainment event include.

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3
Q

Emotional Purchase

A

when consumers spend with little thought during emotional high and lows.

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4
Q

Rational Purchase

A

when consumers recognize needs and wants, asses priorities and budget, conduct research, use careful thoughts and reasoning

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5
Q

Patronage Purchase

A

when consumers are loyal to a particular brand or product. Positive experiences with a brand will reinforce the consumers loyalty.

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6
Q

Target Market

A

A specific group of consumers a business wants to reach. Must understand the needs and wants of the target market

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7
Q

Mass Marketing

A

consider pros and cons of this as well products and services that would work best with Mass Marketing

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8
Q

Psychographics

A

values, interest, hobbies, lifestyle - how people think, what they believe in

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9
Q

Geographic

A

Examining markets based on physical location ex. local radios, station, 92.5 & etc

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10
Q

Product use Statistics

A

consumers usage and loyalty towards products & services

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11
Q

What was the table activity that you and your table groups have done to determine the demographics?

A

Coachcella

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12
Q

What is physiological needs? (Maslows Hierarchy)

A

most basic human survival needs include food and water, sufficient rest, clothing and shelter, overall health, etc

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13
Q

What is safety needs?
(Maslows Hierarchy)

A

include protection from violence and theft, emotional stability and well-being, health security and financial security

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14
Q

what is love and belonging needs? (Maslows Hierarchy)

A

among these needs are friendship and family bonds - both with biological parents (parents, children, siblings) and chosen families (Spouse & partners)

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15
Q

what is esteem needs? (Maslows Hierarchy)

A

the primary elements of esteem are self respect and self esteem

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16
Q

What is self actualization needs?(Maslows Hierarchy)

A

sometimes called self fulfillment needs, they include education, skill development development the refining of talents in areas such as music, athletes design, cooking and gardening

17
Q

What is the Thorndike Law Effect?

A

Behaviour changes because of its consequences, any behaviour that is followed by pleasant consequences is likely to be repeated

18
Q

Awareness

A

Maybe aware through external factors
Ex: I know about surfing

19
Q

Attraction

A

Has some knowledge
Ex: I like to Surf

20
Q

Attachment

A

Heavy Usage
Attends events occasionally
Ex: I am a Surfer

21
Q

Allegiance

A

Attends events, overcomes barriers
Ex: I live to surf

22
Q

Temporary Fan

A

Being a fan is not part of the consumers fself identify

23
Q

Devoted Fan

A

Consumers remains loyal even if short term event has ended

24
Q

Fanatical Fan

A

Exhibits strong, intense level of devotion, passion emotional attachment & involvement

25
Q

Social Viewers

A

Use sports as a form of interaction. Not necessarily loyal to a particular team or sport.

26
Q

Opportunistic Viewers

A

are a form of entertainment and typically consumed through traditional channel, such as TV & internet. Will attend an event if a friend asked.

27
Q

Star Struck Spectators

A

Follow a superstar instead of a team. Can be influenced by fantasy sports