Unit 2 - Managers, Leadership, And Decision Making Flashcards
Define autocratic
When the leader makes a decision without consultation
Define democratic management
When a manger consults their team but makes the final decision
Define laissez faire management
When the manger allows their team to make the decisions
What are the roles of managers
- Setting targets
- Analysing
- Leading
- Making decisions
- Reviewing
What is 1 and 2 on tannenbaum Schmidt
1 - manager takes decision
2 - manger sells decision
What is 3 and 4 on tannenbaum Schmidt
3 - manager presents decision with ideas and invites questions
4 - manager suggest idea
What is 5,6 and 7 on tannenbaum Schmidt
5 - manager presents, gets feedback, then decides
6 - manager explains and sets parameters and lets team decide
7 - manager allows team to completely decide
What is management
The process of using company recourses and making decisions to meet the objectives of a business
What is a primary stakeholder
They are directly affected by business activity
Give 4 internal stakeholders
Owners
Shareholder
Managers
Employees
What is stakeholder mapping
Mapping power and interest of different stakeholder groups
What is high power and high interest on stakeholder map
Engage closely and consult with them
What is low power and low interest on stakeholder map
Monitor and minimum effort
What is high power and low interest on a stakeholder map
Keep satisfied and consult with them
What is high interest and low power on stakeholder map
Keep informed and keep up to date
What is push communication
One way communication with stakeholders
What is pull communication
The stakeholder will have to ask the business for information and engage with them
