Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

A-level business > Unit 2 - Managers, leadership and decision-making > Flashcards

Unit 2 - Managers, leadership and decision-making Flashcards

1
Q

What are the four functions of management

A
  • Planning
  • Organising
  • Leading
  • Controlling
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is leadership style

A

The way that a leader behaves and how decisions are made

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the four leadership styles

A

Autocratic
Laissez-faire
Democratic
Paternalistic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is autocratic leadership

A

Manager makes the decision without consulting others

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is paternalistic leadership

A

Manager consults employees before making decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is Democratic leadership

A

Managers make the final decision but employees are included and involved in decision making

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is Lassez-faire leadership

A

Managers have no input in decision making and employees have freedom, but managers are responsible

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are the internal influences on leadership styles

A
  • Personality
  • Skills
  • Personal ethics / beliefs
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What are the external influences on leadership styles

A
  • Employee diversity
  • Business culture
  • Nature of the industry
  • Employees responses to style
  • Type of task
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What is the tannenbaum-schmidt continuum

A

A scale that shows the relationship between the autonomy (level of freedom) the manger gives to subordinates and the level of authority retained by the manager.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What is the most manger centered leadership on the continuum

A

‘Tell’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is ‘tell’

A

The manager makes the decision and tells the staff about it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What is the second most leadership-centred on the continuum

A

‘Sell’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is ‘sell’

A

The manager sells the decision to employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is the middle ground of manager and subordinate leadership on the continuum

A

‘Consult’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is consult

A

When the manager presents a tentative decision which employees can debate and discuss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What is the most subordinate-centered leadership

A

‘Joins’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is ‘joins’

A

Problem is presented to employees who solve it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What are the benefits of autocratic leadership

A

Useful in a business crisis
Useful when there are unskilled employees

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

What are the drawbacks of autocratic leadership

A

Demotivating
Low staff retention

21
Q

What are the benefits of paternalistic leadership

A

Employees feel more involved

22
Q

What are the drawbacks of paternalistic leadership

A

Lead to demotivation and low retention in the long term

23
Q

What are the benefits of democratic leadership

A

Increased motivation
Manager becomes more time free

24
Q

What are the drawbacks of democratic leadership

A

Slow decision making process
Only works if employees are capable

25
Q

What are the benefits of laissez-faire leadership

A

Useful when employees are highly skilled

26
Q

What are the drawbacks of laissez-faire leadership

A

Manager loses control

27
Q

What are the influences on which leadership style to choose

A
  • The individual
  • Nature of the industry
  • Business culture
28
Q

How does the individual influence leadership style

A
  • Skills and personality of leader
  • Previous experience of manager
29
Q

How does the Nature of the industry influence leadership style

A
  • Some industries are more creative so are more subordinate orientated
30
Q

How does business culture influence leadership style

A
  • Leadership of previous and existing managers
31
Q

What are the decision making factors

A
  • risk
  • reward
  • opportunity cost
  • Uncertainty
32
Q

What is the risk in decision making

A
  • risk of outcome when objectives are not met
33
Q

What is the reward in decision making

A

the benefits from taking a risk

34
Q

What is uncertainty

A

the reliability of the information that aids decision making

35
Q

What is opportunity cost

A

the cost of the next best alternative forgone when making a decision

36
Q

What are the two types of decision making

A

Scientific decision making and intuition

37
Q

What is scientific decision making

A

Making a decision based on data by following a logical and rational approach

38
Q

What is intuition

A

Decisions that are based on gut feeling or instincts rather than data and evidence

39
Q

What is the decision making process

A
  • Set objectives
  • Gathering and analysing information
  • Choosing course of action
  • Implementation
  • Review
40
Q

What are decision trees

A

Diagrams that can be used to determine the optimum course of action in situations where several alternative outcomes exist

41
Q

What do decision trees allow managers to make decisions based on

A
  • Expected financial outcomes
  • Probability of success and failure
  • Initial cost
42
Q

What are the benefits of decision trees

A
  • Forces managers to consider the probability of failure
  • Consider initial cost
43
Q

What are the drawbacks of decision trees

A
  • Figures are based on predictions
  • Only considers financial data, doesn’t take into account external factors
44
Q

What is stakeholder mapping

A

A way of analysing stakeholders based on their interest and power

45
Q

What is the name of the strategy for dealing with low interest and low power stakeholders

A

Monitor

46
Q

What is the name of the strategy for dealing with low interest and high power stakeholders

A

Keep satisfied

47
Q

What is the name of the strategy for dealing with high interest and low power stakeholders

A

Keep informed

48
Q

What is the name of the strategy for dealing with high interest and high power stakeholders

A

Manage closely

49
Q
A

A-level business (5 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions