unit 2 - Managers, leaders and decision making

Question 1

Authoritarian leader
Features of an authoritarian leader

Answer 1

Provides clear expectations about when and how things need to be done throught top down communication - independent decision making.

Question 2

Paternalistic leader
Features of a paternalistic leader

Answer 2

Leader decides what’s best for employees
Links with mayo by addressing employee needs.

Question 3

Democratic leader
Features of a democratic leader

Answer 3

Leadership functions shared within a group.
Employees involved in decision making.

Question 4

Laissez-faire leader

Answer 4

Leader leaves details to experts and doesn’t interfere with subordinates.

Question 5

Mcgregors Theory X

Answer 5

Workers need to be monitored and instructed what to do.

Question 6

Mcgregors Theory Y

Answer 6

Workers enjoy work and are given more responsibility / organisation.

Question 7

Blake-Mouton grid

Answer 7

A framework that aims to categorise an approach to leadership by measuring:
- Concern for people
- Concern for production

Question 8

Impoverished management features

Answer 8

Minimal effort on management through a Laissez-faire style and avoiding blame for errors.

Question 9

Country club management

Answer 9

Focuses of creating a safe, comfortable working environment with minimal conflict.

Question 10

Task management ‘produce or perish’

Answer 10

Authoritarian management style and McGregor theory X

Question 11

Team management

Answer 11

Democratic leadership style and McGregor theory Y

Question 12

Tannenbaum and Schmidt theory

Answer 12

Compares how authority of manager affects freedom of subordinates, and whether the manager chooses to sell , tell , consult or join their employees

Question 13

Cyert and March theory

Answer 13

Firms aim at meeting minimum requirements rather than maximising results.

Question 14

How can conflict be resolved in a business.

Answer 14

Negotiating and ‘satisfying’ - finding minimal acceptable outcome for each group to make a compromise.
Sequential attention - each period a different stakeholder group is focused upon.
Side payments - Benefitting a group without giving them what they actually want through financial exchanges.
Exercise power - asserting authority and control to force upon a decision

Question 15

Internal / external factors on decision making
(ACRONYM)

Answer 15

Ethics
Culture of business
Resource constraints
Objectives
Missions
External environment
Stakeholder power.